Customer reviews from frigidaire.com
Frigidaire - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, MaxDry, and 49 dBA - Stainless Steel
Average customer rating
4.4
(2,433 Reviews)
Rating breakdown 2,433 reviews
5 Stars
1,493
4 Stars
596
3 Stars
175
2 Stars
64
1 Star
105
Customer Reviews for Frigidaire - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, MaxDry, and 49 dBA - Stainless Steel
Customer Rating
5
Quick Dry
on February 23, 2021
Posted by: peacyclan
[This review was collected as part of a promotion.] Top rack is great for spatulas and silverware. The stainless steel inside drys the dishes quickly and completely. Nice and quiet.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Lemon
on March 8, 2021
Posted by: Sandy45
After installation dishwasher would not drain, over fills, and continues to work with the door open..Service person was out and couldn't fix. I am waiting for a replacement from the store.
Response from frigidaire.comBy Online Outreach Specialist, March 9, 2021
Oh no, Sandy45! It's unfortunate to hear that this has happened with your dishwasher.
Although service was unable to repair the dishwasher, we're happy to hear that your dealer is working with you to resolve your concerns. Please feel free to reconnect with us should you need assistance. ~Courtney
Although service was unable to repair the dishwasher, we're happy to hear that your dealer is working with you to resolve your concerns. Please feel free to reconnect with us should you need assistance. ~Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very happy with this dishwasher.
on March 25, 2021
Posted by: Ke276
[This review was collected as part of a promotion.] We received this dishwasher about a month ago, and we are very pleased with it. It is so quiet and does a great job getting the dishes clean. No complaints.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Doesn't Clean well
on March 26, 2021
Posted by: Anonymous
The dishwasher takes a long time to run through the cleaning cycles and doesn't clean well.
It takes two times before dishes are clean. We made sure entering water was hot enough and racks were securely set to the water ports in back and quality soap packs don't dissolve. I think we are stuck with this one until we can afford another .
It takes two times before dishes are clean. We made sure entering water was hot enough and racks were securely set to the water ports in back and quality soap packs don't dissolve. I think we are stuck with this one until we can afford another .
Response from frigidaire.comBy Keyanna A. , Online Outreach Specialist , April 2, 2021
Hi, Jeffrey! Thanks for taking the time to review your dishwasher. We are sad to learn that you are not pleased with your unit. We would like to help. While it does appear you've done some troubleshooting on your own, check out this video to see if it offers any additional assistance.
https://www.frigidaire.com/Owner-Center/How-to-Videos/Dishwasher/What-To-Do-If-Your-Dishwasher-Is-Not-Cleaning/
If this doesn't help the cleaning performance of your appliance, please connect with us directly. We are available by phone at 800-374-4432 or via Live Chat on our website. You can reach us from 8:30 am to 8 pm EST, Monday through Friday. ~Keyanna
https://www.frigidaire.com/Owner-Center/How-to-Videos/Dishwasher/What-To-Do-If-Your-Dishwasher-Is-Not-Cleaning/
If this doesn't help the cleaning performance of your appliance, please connect with us directly. We are available by phone at 800-374-4432 or via Live Chat on our website. You can reach us from 8:30 am to 8 pm EST, Monday through Friday. ~Keyanna
Written by a customer while visiting frigidaire.com
Customer Rating
4
Very quiet.
on March 28, 2021
Posted by: Mert1047
[This review was collected as part of a promotion.] I had to replace my dishwasher and researched a lot if products. I choose Frigidaire not only for performance but for how quiet it is. I can barely hear it running. The only reason I didn't rate it a 5 star was because of the silverware tray. You have to carefully place silverware in the basket or it falls through the larger holes in basket. But this is a minor issue and does not effect performance. I get clean, spotlessly dishes with every wash.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Looks amazing! Works okay.
on March 28, 2021
Posted by: Sortaworks
[This review was collected as part of a promotion.] I bought this a month ago and am Only partially happy. It will only clean dishes in the heavy duty cycle. It will only clean dishes if it has rinse aid. It will default and clear the cycle if the drain screen is dirty. A better option would be to pause the cycle until the drain could be cleaned. The bottom rack fitment is very sloppy and runs off center causing the rack to rub and drag on the sealing gaskets.
The bottom silverware tray is improperly designed and also rubs on the sealing gasket.
The bottom silverware tray is improperly designed and also rubs on the sealing gasket.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, April 5, 2021
Hello, Sortaworks!
Thank you for your detailed review of the dishwasher. It's great to hear that the dishwasher is working well, and appreciate your feedback regarding your experience. Please take a moment to view our website, that will provide helpful tips and videos for troubleshooting the dishwasher. Should you need our assistance with the dishwasher, we're here to help! Please feel free to chat with us online at Frigidaire.com or by phone at 1-800-374-4432 Monday-Friday, 8:30am-8:00pm EST. -Katrina
Thank you for your detailed review of the dishwasher. It's great to hear that the dishwasher is working well, and appreciate your feedback regarding your experience. Please take a moment to view our website, that will provide helpful tips and videos for troubleshooting the dishwasher. Should you need our assistance with the dishwasher, we're here to help! Please feel free to chat with us online at Frigidaire.com or by phone at 1-800-374-4432 Monday-Friday, 8:30am-8:00pm EST. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
4
Quiet and powerful dishwasher
on March 28, 2021
Posted by: Food stays cold finally
[This review was collected as part of a promotion.] This is a very quiet machine. At first we had to go and make sure it was still running. Dishes come out clean. I enjoy the display that lets you know how much time is left. The only issue so far is there seems to be a leak in the rinse aid department. There are suds forming even on rinse only cycle.
Written by a customer while visiting frigidaire.com
Customer Rating
5
As Advertised - A Great Value
on April 1, 2021
Posted by: Zero77
[This review was collected as part of a promotion.] I bought my Frigidaire dishwasher last month, and installed it myself with very little difficulty. The feature set is equivalent to much more expensive alternatives, and I'm happy to say that it has delivered on my expectations.
My only minor complaint is that the dishwasher is a bit louder than expected when switching cycles. The unit itself does not come with an extra insulation layer, and this may have impacted the noise.
Written by a customer while visiting frigidaire.com