Customer reviews from frigidaire.com
Frigidaire - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, MaxDry, and 49 dBA - Stainless Steel
Average customer rating
4.4
(2,606 Reviews)
Rating breakdown 2,606 reviews
5 Stars
1,613
4 Stars
636
3 Stars
184
2 Stars
65
1 Star
108
Customer Reviews for Frigidaire - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, MaxDry, and 49 dBA - Stainless Steel
Customer Rating
3
Quiet but difficult/confusing installation directions
on February 28, 2024
Posted by: lee3511
[This review was collected as part of a promotion.] The dishwasher is very quiet. The installation instructions were difficult to understand. Write out the directions because your pictures do not make it clear. I never found out what the small gray Phillips head plastic piece is for (not labelled on the directions but looks like up and down but to what). Frustrating not being able to top anchor the device. The anchor strap is too high on both sides of the U-shaped bracket and the metal indention is too thick to go for an undermount. Would have been nice to include a straight undermount bracket. Side mounts show and are inaccessible with the cabinet seal. Wiring was originally confusing since it was outside the metal electrical box (wiring was inside the bottom of the washer). Flush mount is so tight that one cannot see the washing status of the machine (cannot view the timer or the cycle lights).
Response from frigidaire.comBy Christi, Online Outreach Specialist, February 29, 2024
Thank you for bringing this to our attention, and we're sorry to hear that the appliance did not live up to your expectations, lee3511. Our team will evaluate your review to help implement future design improvements to our product lines. Knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you. Please know that we strive to produce quality products, and your feedback does not go unnoticed. If there is anything we can do to improve your experience, please let us know. You can reach out to us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. - Christi
Written by a customer while visiting frigidaire.com
Customer Rating
5
Washed clean
on February 28, 2024
Posted by: Pasam
[This review was collected as part of a promotion.] This dishwasher has a nice appearance , it is quiet and the dishes get clean . There is a good selection of washing and drying options without overkill .
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent, no problems
on February 27, 2024
Posted by: austinandrew
[This review was collected as part of a promotion.] Very quiet. Enjoy the third rack.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 26, 2024
Posted by: Carlotita
[This review was collected as part of a promotion.] The dishwasher is quiet. The dishes are sparkling at the end of the cycle. I am greatly pleased with how little effort it takes to prepare the dishes for such a clean outcome.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Quiet!
on February 26, 2024
Posted by: LiRad
[This review was collected as part of a promotion.] Very quiet and is working great!
Written by a customer while visiting frigidaire.com
Customer Rating
3
It’s ok
on February 26, 2024
Posted by: Suz93
[This review was collected as part of a promotion.] Gets dishes clean and runs quiet. Cycles are long and even with heated dry, dishes are still wet, especially on top racks.
Response from frigidaire.comBy Christi, Online Outreach Specialist, February 27, 2024
Thank you for taking the time to provide feedback on the appliance, Suz93. Our team will evaluate your review to help implement future design improvements to our product lines. Knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you. Please know that we strive to produce quality products, and your feedback does not go unnoticed. If there is anything we can do to improve your experience, please let us know. You can reach out to us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. - Christi
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 26, 2024
Posted by: JB the happy hooker
[This review was collected as part of a promotion.] sleek looking
Written by a customer while visiting frigidaire.com
Customer Rating
3
Below average on drying plastic
on February 25, 2024
Posted by: RMHarris
[This review was collected as part of a promotion.] Works good but does not dry plastic very well. Yes, I put in jet dry but it barely helped.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, February 26, 2024
Hi, Harris. We appreciate your time in providing feedback. We understand the need to have a good working appliance at home. To explore top tips on how to get your dishwasher to clean and dry properly, please check out the following troubleshooting videos: https://www.frigidaire.com/Owner-Center/How-to-Videos/Dishwasher/What-To-Do-If-Your-Dishes-Are-Not-Drying/ and https://www.frigidaire.com/Owner-Center/How-to-Videos/Dishwasher/What-To-Do-If-Your-Dishwasher-Is-Not-Cleaning/. We sincerely hope that this is helpful to you. If you still need support, please get in touch with us via live chat or by phone at 800-374-4432 from Monday through Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com