Customer reviews from frigidaire.com
Frigidaire - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, MaxDry, and 49 dBA - Stainless Steel
Average customer rating
4.4
(2,606 Reviews)
Rating breakdown 2,606 reviews
5 Stars
1,613
4 Stars
636
3 Stars
184
2 Stars
65
1 Star
108
Customer Reviews for Frigidaire - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, MaxDry, and 49 dBA - Stainless Steel
Customer Rating
5
on July 1, 2024
Posted by: Super quiet cleaner
[This review was collected as part of a promotion.] Super quiet, best dishwasher
Written by a customer while visiting frigidaire.com
Customer Rating
4
Glad it fit!
on June 30, 2024
Posted by: Now We Are 5
[This review was collected as part of a promotion.] I have installed dishwashers before and made mistakes. This time the most important thing I learned was I should have paid attention to the dimensions. For example, this one is one of the taller ones. It did not fit under my counter without scraping the underside of the counter. So, the leveling feet were irrelevant.
Once it was installed, the appearance was good. One thing you should know is in order to make it big inside they designed it to have a very flat motor/pump/solenoid/power distribution area at the bottom. That means that the door is hinged low and you have to reach down farther to put stuff in. It also means you may have to reposition an outlet box to feed it power because there is much less room in the bottom back. To my surprise, not all dishwashers have a clear space at the bottom right for an outlet box.
Once installed, I quickly realized I do not like top control displays. I like to see what has been programmed and what progress has been made. I like to know what phase of washing it is in. With this unit it only displays the program options, the delay until it starts and the time to the finish.
All that said I love that delays can be set for any hour up to 24.
Our habit, custom and routine is to set it to run at night and time it to finish just before I wake at 05:20 or whenever.
So, I know that when I set "Normal Wash", "Wash Pressure Surge", "Wash Temp High Temp/Sanitize", and "Dry Heat" it will run about 214 minutes (3 1/2 hours). It shows the completion time as you select options. I love that.
It is quiet. Real quiet. I did not buy it for that. I bought it because it had a sanitize cycle and heated drying.
I have used perhaps a dozen or more dishwashers in recent years and I think it does a better than average job of drying.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great!
on June 29, 2024
Posted by: Assh
[This review was collected as part of a promotion.] We previously had a similar model with the plastic inside and fewer shelves. This one is by far better all around including performance. Dishes are drier than my last model.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on June 28, 2024
Posted by: Jj6309
[This review was collected as part of a promotion.] Love 3rd rack, silverware basket dinky
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great dishwasher!
on June 28, 2024
Posted by: Ailena04
[This review was collected as part of a promotion.] This is a great dishwasher. It cleans thoroughly through the toughest stains on plates, utensils, etc. I would highly recommend this appliance.
Written by a customer while visiting frigidaire.com
Customer Rating
3
It's good but not great
on June 27, 2024
Posted by: The Old Airman
[This review was collected as part of a promotion.] The stainless steel tub is great. The dish racks are poorly designed because the pegs are all slanted and don't fit the dishes well. On neither rack there is no good place for plastic food storage containers. The top control panel sticks out beyond the front so it scrapes my hand when closing the door. The heated dry is insufficient to dry dishes with a low spot, like a coffee cup. The closeout at the bottom does not reach the floor by 1/2" and is not adjustable even though it has screw slots; it's like a piece is missing. The eye for the rinseaid is useless, there is no way to see the if it needs to be filled. Beyond these items the dishwasher does clean well.
Response from frigidaire.comBy Owen, Online Outreach Specialist, June 28, 2024
Hello The Old Airman,
Thank you for taking the time to provide us with your review and experience! and thank you for bringing this to our attention! We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances, take every inquiry very seriously, and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to resolving this issue. To discuss this further. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Thank you for taking the time to provide us with your review and experience! and thank you for bringing this to our attention! We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances, take every inquiry very seriously, and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to resolving this issue. To discuss this further. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works great
on June 25, 2024
Posted by: Stina16
[This review was collected as part of a promotion.] I wish the top rack could move up and down to fit taller things but it works great and is very quiet.
Written by a customer while visiting frigidaire.com
Customer Rating
4
The Long Road
on June 25, 2024
Posted by: Jim MeadowL
[This review was collected as part of a promotion.] Positives = very quiet, cleans good & looks good but normal cycle takes a long time. Instructions are poor and the water sending module could only be connected via left. Not easy to pass through water line as unit does not have easy pass through.
Written by a customer while visiting frigidaire.com