Customer Reviews for Frigidaire - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, MaxDry, and 49 dBA - Stainless Steel
Customer Rating
5
Frigidare dishwasher
on September 9, 2024
Posted by: Johnny Fee
[This review was collected as part of a promotion.] Our purchase was seamless, install was a breeze and performance has been excellent. The stainless finish matches our other appliances perfectly. The silverware shelf on the top is the best feature!
This dishwasher is cheaply built, the racks come off the track all the time and just have a cheap feel. I have tried every possible setting to see if the cleaning would improve and there have been no improvements. I have also tried changing detergents and no improvements. This dishwasher also does not dry at all, even with the heat dry the dishes come out with water on them. I have had this looked at by my plumber and there is nothing wrong mechanically. I have only been using this for a few months and I will never buy another Frigidaire dishwasher. At this point it is easier to hand wash the dishes as I know they will at least be clean.
Response from frigidaire.comBy Yhano, Online Outreach Specialist, September 10, 2024
Thank you for stopping by to share your feedback with us. We are genuinely sorry as this is not the experience we expected you to have. We will make sure your concerns are noted, and we hope any future interactions are more satisfactory. Please be on the lookout for an email as we gather additional information. If you need immediate assistance, please connect with us via Live Chat or at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST and we will be happy to help.
[This review was collected as part of a promotion.] The dishwasher is less than a year old, and it died completely dead
Response from frigidaire.comBy Christian, Online Outreach Specialist, September 3, 2024
We are sorry your experience didn’t match your expectations with your dishwasher. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. At your convenience, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
[This review was collected as part of a promotion.] By far the worst Gallery appliance I’ve owned. Awful interior layout.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, September 2, 2024
Hi, Neil. We appreciate your time in providing feedback. We understand that there are some aspects of the design of your unit that do not meet your expectations. Please let us know if there is something we can do to help you. Just connect with us via Live Chat at Frigidaire.com or via phone at (800) 374-4432, Monday-Friday, 8:30 a.m.–8:00 p.m. EST. Best Regards, Ruth