Customer reviews from frigidaire.com
Frigidaire - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, MaxDry, and 49 dBA - Stainless steel
Average customer rating
4.4
(2,451 Reviews)
Rating breakdown 2,451 reviews
5 Stars
1,503
4 Stars
600
3 Stars
178
2 Stars
65
1 Star
105
Customer Reviews for Frigidaire - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, MaxDry, and 49 dBA - Stainless steel
Customer Rating
3
Good features
on February 18, 2021
Posted by: Newyorksk8r
[This review was collected as part of a promotion.] Overall happy, but have found a few that mes it did not clean as well as our former dishwasher. Practically have to wash the dishes before loading. Can’t overload. Still trying settings that work best.
Response from frigidaire.comBy Corletta , Outreach Social Specialist, February 24, 2021
Hi Newyorksk8r! For us, it’s essential to hear how our products are performing. For best cleaning results with full loads (depending on the soil level), we recommend using Normal or Heavy Wash cycles along with High Temp or Sanitize wash temperature and the Heat Dry. Check to ensure your water heater is set to a minimum of 120 degrees but not greater than 130 degrees. You will also want to ensure that the detergent dispenser is not blocked and can freely open during the cycle. You may find more helpful information in your Use & Care manual but know we’re here to help! You can reach chat with us via Frigidaire.com or by calling 877-435-3287 M-F 8:30am – 8pm EST. ~Corletta
Written by a customer while visiting frigidaire.com
Customer Rating
3
Good except for the cutlery holder and heat dry.
on February 25, 2021
Posted by: Happy999
This one works quite well to get the job done. There are two design flaws that need tinkering by the owner and fixing by Frigidaire. 1. The cutlery holder has no tight place designed to be put into so it's floppy and rattles around. 2. Heat dry needs more power. To overcome excessive wetness after dry mode: follow instructions to start with hot water in the sink faucet; use rinse aid; and reduce including plastic tupperware if this bugs you. Do most of it by hand. OT: Some strong rinse aids will etch your glassware. I use a natural type which does not:)
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, March 5, 2021
Hello,
We thank you for sharing your awesome feedback. We love for our family members to share helpful tips about their appliances. We thank you for being a valued customer. Please come chat with us should you need any assistance or have any comments. We are here Monday through Friday, 8:30 AM-8 PM EST.
-R'Shaye
We thank you for sharing your awesome feedback. We love for our family members to share helpful tips about their appliances. We thank you for being a valued customer. Please come chat with us should you need any assistance or have any comments. We are here Monday through Friday, 8:30 AM-8 PM EST.
-R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great features
on February 26, 2021
Posted by: Becky910
[This review was collected as part of a promotion.] Cleans well drys well love the third rack.Great addition to our kitchen
Written by a customer while visiting frigidaire.com
Customer Rating
4
Not built as well as my model in another property but good
on February 26, 2021
Posted by: Kmigs59
[This review was collected as part of a promotion.] very nice product with usage features tucked inside top frame so nothing to see or clean from the outside. So far so good. The other one we own is quite a bit more sturdy as had no problems.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Still doesn’t complete a cycle without error codes
on February 26, 2021
Posted by: Enich929
[This review was collected as part of a promotion.] I purchased this dishwasher in hopes of actually having a working dishwasher. What I received was a finicky appliance that I’ve already had to have looked at under the warranty for it displaying error codes. The dishwasher works great...for about an hour before it displays an error code stating that the drain line or filter has a problem. The filter is very clean, as I’ve only used it for three cycles at this point. The drain hose has been installed as per guidance from a warranty technician...and it still has issues. The code goes away and it finished a cycle once I’ve intervened two to four times...but I can’t just set it into action and expect it to clean my dishes. Very frustrated with this nice-looking, but poor-functioning appliance.
Response from frigidaire.comBy Corletta , Outreach Social Specialist, March 8, 2021
Hi Enich929! We appreciate hearing your experience. We’re here to listen and do what it takes to make sure your product can do its best for you. We would like to look more into this issue to provide the best option of assistance. Please be on the lookout for an email from me. We appreciate the opportunity to make this right. ~Corletta
Written by a customer while visiting frigidaire.com
Customer Rating
4
Quiet but controls lack accessibility
on February 28, 2021
Posted by: Mr Lunch
I bought this dishwasher about a month ago. On the positive side, I found it very quiet and the utensils clean. On the negative side I find it necessary to open the dishwasher door to check the status. The control and current display are "hidden". This means they are not accessible unless the dishwasher door is open. I find this very awkward when you want to know the current state of the machine while it is running. On another note, the review guidelines are blocking me from writing this review. It seems whomever wrote this screen needs to do a make over.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great features
on February 28, 2021
Posted by: Diane 101
[This review was collected as part of a promotion.] Nice dishwasher cleans well. Looks good. Happy with the purchase.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Ease of use.
on March 2, 2021
Posted by: WPLIII
[This review was collected as part of a promotion.] My Frigidaire dishwasher has a simple rack layout that provides easy and comfortable access. It cleaning action is terrific.
Written by a customer while visiting frigidaire.com