Customer Reviews for Frigidaire - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, MaxDry, and 49 dBA - Stainless Steel
Customer Rating
2
Not what I expected from Frididaire!
on October 13, 2024
Posted by: MADT
[This review was collected as part of a promotion.] I've had this unit for just short of 1 year. I has been a total disappointment. It does not clean as well as my old Samsung (which I hated) and NOW it won't stop running! I went to do a load of dishes yesterday and it got stuck in some mode and the motor won't stop. The only way to shut it down is to turn off the breaker which also controls our fridge.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, October 14, 2024
Hello there. We feel terrible to hear that you’re having this experience with your appliance. We hope that there is still a chance to regain your trust, and we want you to know that Frigidaire always has possible options available to help. At your convenience, feel free to connect with us via live chat at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST, and we'll be glad to assist. Best Regards, Ruth
[This review was collected as part of a promotion.] I have had many Frigidaire dishwashers in my lifetime, and I must say this is the best one yet. Very quiet and works great without worry. Love the stainless tub and sleek look.
[This review was collected as part of a promotion.] Great product. Except the drain hose can easily get kinked and stop it from draining. Plus it cannot be spliced.
[This review was collected as part of a promotion.] Very impressive how quiet it is and it does an excellent job at cleaning the dishes. Very satisfied.