Customer Reviews for Frigidaire - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, MaxDry, and 49 dBA - Stainless Steel
Customer Rating
4
Two weeks of hard work
on December 29, 2024
Posted by: Stay chiseled
[This review was collected as part of a promotion.] We are a family that utilizes every room, wall and appliance every day. The appliances are especially run hard. So two weeks in my house is probably a 1.5 months in an average American home. This thing is quiet, actually cleans as its supposed to, does not leave a smell on the dishes and has a clean, utilitarian minimalism that I can appreciate. So far so good.
[This review was collected as part of a promotion.] I've only had this dishwasher for a week. It fits nicely in the space, looks ok, installed easily, and is fairly quiet, although not as quiet as my old GE Profile. It cleans the dishes well, so that's the most important thing; I've learned it does not need to be on the highest settings (takes 188 minutes!) to work well. Mostly, I keep it on normal or energy-saving settings (more like an hour and a half vs over 3 hours of run time.) The racks are my biggest complaint; cereal bowls do not fit well on either rack, and both racks seem flimsy and do not pull in and out easily. I can live with that as long as that flimsy feel does not translate into broken in 6 months. I wish at least some of the tines were able to be collapsed; the entire bottom rack is set for plates, and I usually have way more bowls than plates. Also, I am not a fan of having to use a rinse aid; it feels like it doesn't rinse off, and then you're eating chemicals, so I wish I could at least adjust how much is used. I don't think I'll fill it at all after this sample amount is used. Overall, I'll rate this dishwasher average for now.
Response from frigidaire.comBy Maria, Online Outreach Specialist, January 2, 2025
Thank you for sharing your detailed feedback with us, Bethann. We truly appreciate your input. Please know that our design and engineering teams actively monitor brand feedback and experiences, such as yours, to make improvements for the future. If you have any additional questions or concerns regarding your dishwasher, please don’t hesitate to reach out. You can contact us via live chat or call us at 1-800-374-4432, Monday–Friday from 8:30 am to 8:00 pm EST, and on Saturdays from 9:00 am to 6:00 pm. We’re here to assist you and ensure you have the best experience with your appliance. – Maria
[This review was collected as part of a promotion.] Was concerned how stainless would look since my old dishwasher matched my cabinets, but it did blend in nicely with my other stainless appliances. It operates very quietly, has many operating choices; so far I am very pleased with it.
[This review was collected as part of a promotion.] I absolutely love my new dishwasher its top rack and even dry function is everything I hoped it would be highly appreciated abd would five star recommend.
[This review was collected as part of a promotion.] Nice well built works well glad I picked this model. Would like to get fridgeadare range that's next
[This review was collected as part of a promotion.] I had to turn my hot water temp. up and use the high water temp. feature on the dishwasher to finally get dry dishes. New dishwashers due a poor job of drying dishes unless the water temperature is about 130 degrees. It also helps to have the rinse aide setting fairly high as well. Other than the drying issue it seems to do a good job of washing.
Response from frigidaire.comBy Chris, Online Outreach Specialist, December 24, 2024
Thank you for taking the time to write a review for us. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. Please know that your feedback will not go unnoticed, as our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.