Customer Reviews for Frigidaire - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, MaxDry, and 49 dBA - Stainless Steel
Customer Rating
3
Feels cheap
on August 20, 2020
Posted by: Michellebk
[This review was collected as part of a promotion.] My previous frigidaire professional series was better made. This one feels like a cheap dishwasher. The handle is already loose.
Response from frigidaire.comBy Frigidaire, Online Outreach Specialist, September 17, 2020
Hi, Michellebk! We apologize for any disappointment your dishwasher has caused you and thank you for bringing it to our attention. We always strive to deliver quality products and hate that we missed the mark with you. So that we are able to properly assist you and address your concerns, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST. Best Regards, Kiara
Purchase this dishwasher b/c it had good ratings and had stainless steel interior plus exterior for a decent price. However it’s horrible at washing the dishes as well as drying. My old dishwasher did a better job.
Response from frigidaire.comBy Hailea, Online Outreach Specialist, September 15, 2020
Hello, Gdan. We are always happy to hear your feedback and see where we can improve! For some tips to improve the dishwasher’s cleaning, you can visit https://youtu.be/EwtDSsqzNwo, and for tips to help the dishwasher dry, you can visit https://youtu.be/BsvwBkwRVUY. Don’t hesitate to join us via Live Chat on our website or at our Customer Support line at 1-800-374-4432 Monday through Friday between 8:30 am until 8:00 pm EST if you ever need anything. We’ll be happy to help! – Hailea
[This review was collected as part of a promotion.] Can't even hear it running until I get close to it. The stainless steel finish is easy to clean and beautiful.
[This review was collected as part of a promotion.] We needed a new dishwasher for a kitchen renovation and wanted one with a stainless steel tub. This one was within our price range and we liked the looks of it. So far it is working very well, we bought some JetDry which has helped with getting plastic stuff completely dry but other than that it is very easy to use and has worked great.
[This review was collected as part of a promotion.] We bought this about 4 months ago and it has been a workhorse for us. It’s very quiet on the normal setting. I like that the buttons face up, the metal interior, it’s cleaning and drying power, and it’s capacity is just great. The only thing I would say is that the 3rd tier untenable rack is probably too far away to allow for deep cleaning. It’s left things not as clean as I would like. But we love this dishwasher!
Like the look but missing a lot of features I would expect for the price
on August 20, 2020
Posted by: emmalee537
[This review was collected as part of a promotion.] I love the look of this dishwasher. It is super sleek and minimal on the outside. I also love the cutlery rack it has on the top which my previous dishwasher did not. It is very quiet when running but the normal cycle is 2.5 hours which I find VERY long. I am disappointed in the silverware holder and that it doesn’t attach to the rack. Without attaching it tends to move around and sometimes blocks the door from closing and I have to move it. I am also disappointed that the separators in the racks are not adjustable. Since they are not I cannot fit a lot of my larger dishes, even when trying to follow the guidelines on how to load that are shown in the user guide. For the price point I would expect a more high quality interior.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, September 18, 2020
Hello, emmalee537!
Thank you for reaching out to us. It's great to know that you like the design of your new dishwasher. Your feedback is certainly valuable to us as we ensure continuous improvement in our products. Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. -Katrina