Customer reviews from frigidaire.com
Frigidaire - 24" Top Control Built-In Tub Dishwasher with 3rd Rack, MaxDry, and 49 dBA - Stainless steel
Average customer rating
4.4
(2,496 Reviews)
Rating breakdown 2,496 reviews
5 Stars
1,538
4 Stars
607
3 Stars
180
2 Stars
65
1 Star
106
Customer Reviews for Frigidaire - 24" Top Control Built-In Tub Dishwasher with 3rd Rack, MaxDry, and 49 dBA - Stainless steel
Customer Rating
4
So far so good, but not perfect
on July 7, 2025
Posted by: Amw5
[This review was collected as part of a promotion.] Looks beautiful, and washes dishes very well so far. We chose to do our own installation and the water line was too small to connect. We had to go buy an adapter to make it fit.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Horrible design that won't work for wine glasses with a normal-sized stem
on July 10, 2025
Posted by: Ilikemywineglasses
Who ever designed the dishwasher never used a wine glass with a stem. The upper rack with the clamps works barely ok for short-stemmed white wine glasses, but for anything larger with a normal length stem, like a Bordeaux glass, you are out of luck and need to keep biting your nails every time you run the washer.
This is a HIGE design flaw and had I known/realized before I had bought and installed it, I would have look to buy a Bosch again.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 11, 2025
Hi there, Ilikemywineglasses!
Thank you for taking the time to share your feedback with us. I’m sorry to hear about the frustration you’re experiencing with the design of your dishwasher — especially when it comes to securely accommodating stemmed wine glasses. I can understand how concerning it must be to feel like your glassware is at risk every time you run a cycle.
You're absolutely right — thoughtful design should reflect real-world use, and it’s clear that in this case, the upper rack system didn’t meet your expectations or needs. That’s valuable input, and I want you to know that we take feedback like yours seriously. Our design teams rely heavily on customer insights when improving future models, and concerns like this are exactly the kind that deserve attention.
While I know this doesn’t change your current experience, I’d love the chance to pass your comments along directly to our product development team. If you’re open to it, feel free to share your model number so we can better understand which design you're referencing.
We appreciate your honesty — and I’m truly sorry that this experience didn’t meet the quality you expected from Frigidaire. We’d like the opportunity to do better going forward.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Thank you for taking the time to share your feedback with us. I’m sorry to hear about the frustration you’re experiencing with the design of your dishwasher — especially when it comes to securely accommodating stemmed wine glasses. I can understand how concerning it must be to feel like your glassware is at risk every time you run a cycle.
You're absolutely right — thoughtful design should reflect real-world use, and it’s clear that in this case, the upper rack system didn’t meet your expectations or needs. That’s valuable input, and I want you to know that we take feedback like yours seriously. Our design teams rely heavily on customer insights when improving future models, and concerns like this are exactly the kind that deserve attention.
While I know this doesn’t change your current experience, I’d love the chance to pass your comments along directly to our product development team. If you’re open to it, feel free to share your model number so we can better understand which design you're referencing.
We appreciate your honesty — and I’m truly sorry that this experience didn’t meet the quality you expected from Frigidaire. We’d like the opportunity to do better going forward.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 12, 2025
Posted by: Durable
[This review was collected as part of a promotion.] I love Frigidaire. We have 3 appliances and they all work great. They are durable and if for some reason we have an issue I know that Frigidaire is there for us.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 14, 2025
Thank you so much for your wonderful feedback! We're delighted to hear that you love your Frigidaire appliances and that they've been dependable for you. Our goal is to provide durable products and excellent support whenever you need it. If you ever require assistance or have questions, please don't hesitate to reach out. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. We're always here to help! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
new dishwasher
on July 16, 2025
Posted by: LukeU
[This review was collected as part of a promotion.] great looking at a good price, stainless inside,3 levels of storage, quiet operation
Response from frigidaire.comBy Jessica, Online Outreach Specialist, July 16, 2025
hank you for sharing your thoughts on the 24" Stainless Steel Tub Built-In Dishwasher! We’re thrilled to hear that you love the look, price, and quiet operation. It’s also great to know that the 3 levels of storage are working well for you — it’s designed to maximize space and make loading and unloading easier!
If you have any questions or need assistance in the future, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
If you have any questions or need assistance in the future, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great so far
on July 20, 2025
Posted by: nicmali
[This review was collected as part of a promotion.] I am happy with this dishwasher. It's quiet, it cleans and easy to use. I also like having the utensil basket on the rack vs the door, unlike my old one. I believe I got good value for the price paid.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Sparkling Clean
on July 22, 2025
Posted by: Tom_S
[This review was collected as part of a promotion.] This unit replaced a 12-year-old other brand. Does a good job and has all the necessary cycle choices you'd expect. Not the quietest dishwasher we've had, but its Frigidaire's economy model, so that is to be expected.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 24, 2025
Thank you for taking the time to share your experience, Tom_S! We’re glad to hear your new Frigidaire dishwasher is performing well and offers the cycle options you need. We appreciate your understanding that this is one of our economic models, and we’re always working to balance performance and value. If you ever have questions or need support, we're here to help. Thanks for choosing Frigidaire!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 22, 2025
Posted by: alan08
[This review was collected as part of a promotion.] Very quiet, cleans well
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 24, 2025
Thank you for your feedback, alan08! We’re glad to hear your Frigidaire appliance is very quiet and cleans well. We appreciate you choosing Frigidaire and are here if you need anything!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire dishwasher with Even Dry works fantastic
on July 23, 2025
Posted by: wow customer
[This review was collected as part of a promotion.] This dishwasher has performed excellently. Controls are easy to use and machine is quiet when in operation. Dishes are coming out spotless. We previously had a GE Monogram washer and this unit performs just as well is not better.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 23, 2025
Thank you for sharing your wonderful experience with your Frigidaire dishwasher! We’re thrilled to hear it’s performing excellently, with easy-to-use controls, quiet operation, and spotless results.
It’s great to know that your new dishwasher meets or exceeds your expectations, especially coming from a GE Monogram. We truly appreciate your trust in Frigidaire and look forward to continuing to serve your home appliance needs.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
It’s great to know that your new dishwasher meets or exceeds your expectations, especially coming from a GE Monogram. We truly appreciate your trust in Frigidaire and look forward to continuing to serve your home appliance needs.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com