Customer reviews from frigidaire.com
Frigidaire - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, MaxDry, and 49 dBA - Stainless Steel
Average customer rating
4.4
(2,437 Reviews)
Rating breakdown 2,437 reviews
5 Stars
1,496
4 Stars
597
3 Stars
175
2 Stars
64
1 Star
105
Customer Reviews for Frigidaire - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, MaxDry, and 49 dBA - Stainless Steel
Customer Rating
3
Like the look but missing a lot of features I would expect for the price
on August 20, 2020
Posted by: emmalee537
[This review was collected as part of a promotion.] I love the look of this dishwasher. It is super sleek and minimal on the outside. I also love the cutlery rack it has on the top which my previous dishwasher did not. It is very quiet when running but the normal cycle is 2.5 hours which I find VERY long. I am disappointed in the silverware holder and that it doesn’t attach to the rack. Without attaching it tends to move around and sometimes blocks the door from closing and I have to move it. I am also disappointed that the separators in the racks are not adjustable. Since they are not I cannot fit a lot of my larger dishes, even when trying to follow the guidelines on how to load that are shown in the user guide. For the price point I would expect a more high quality interior.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, September 18, 2020
Hello, emmalee537!
Thank you for reaching out to us. It's great to know that you like the design of your new dishwasher. Your feedback is certainly valuable to us as we ensure continuous improvement in our products. Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. -Katrina
Thank you for reaching out to us. It's great to know that you like the design of your new dishwasher. Your feedback is certainly valuable to us as we ensure continuous improvement in our products. Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
5
So quiet and efficient!
on August 20, 2020
Posted by: Bekahsch
[This review was collected as part of a promotion.] We bought this about 4 months ago and it has been a workhorse for us. It’s very quiet on the normal setting. I like that the buttons face up, the metal interior, it’s cleaning and drying power, and it’s capacity is just great.
The only thing I would say is that the 3rd tier untenable rack is probably too far away to allow for deep cleaning. It’s left things not as clean as I would like. But we love this dishwasher!
The only thing I would say is that the 3rd tier untenable rack is probably too far away to allow for deep cleaning. It’s left things not as clean as I would like. But we love this dishwasher!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love this dishwasher
on August 20, 2020
Posted by: Debgw51
[This review was collected as part of a promotion.] More room, love the 3 racks. All the features I wanted for a great price!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice
on August 20, 2020
Posted by: Mettianatal
[This review was collected as part of a promotion.] 3 month run well so far no problem yet. Clean well
Written by a customer while visiting frigidaire.com
Customer Rating
3
Feels cheap
on August 20, 2020
Posted by: Michellebk
[This review was collected as part of a promotion.] My previous frigidaire professional series was better made. This one feels like a cheap dishwasher. The handle is already loose.
Response from frigidaire.comBy Frigidaire, Online Outreach Specialist, September 17, 2020
Hi, Michellebk! We apologize for any disappointment your dishwasher has caused you and thank you for bringing it to our attention. We always strive to deliver quality products and hate that we missed the mark with you. So that we are able to properly assist you and address your concerns, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST. Best Regards, Kiara
Written by a customer while visiting frigidaire.com
Customer Rating
2
DOES NOT DRY DISHES AT ALL
on August 20, 2020
Posted by: MR11111555555222222
[This review was collected as part of a promotion.] So I carefully read the specs and reviews before purchasing this dishwasher. As most of the other reviews stated it is worse then bad with the water being left all over everything loaded in it after a cycle. I have tried all the different options this dishwasher has to try and see if one would work better then the other. No good no matter the setting.....the specs are not correct. I had a cheap dishwasher that did better than this one does. I understand heaters are not part of an energy star rating but after reading the specs thought ....i wouldn't have wasted my money on the more pricey one and will not do so again.
Response from frigidaire.comBy Hailea, Online Outreach Specialist, September 15, 2020
Hello, MR11111555555222222. Thank you for taking the time to leave your feedback for us. I m sorry to hear about the dishes not drying, but I’m confident this is something we can help you with! You can view some quick and tips on improving drying in the dishwasher at https://youtu.be/BsvwBkwRVUY. If you need any assistance, don’t hesitate to join us via Live Chat on our website or at our Customer Support line at 1-800-374-4432 Monday through Friday between 8:30 am until 8:00 pm EST. We’ll be happy to help! - Hailea
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great features, quiet
on August 20, 2020
Posted by: Dmh64
[This review was collected as part of a promotion.] Installed about a month ago and so far no issues, I am pleased with the purchase
Written by a customer while visiting frigidaire.com
Customer Rating
4
Dish washer
on August 21, 2020
Posted by: Jckasswnr
[This review was collected as part of a promotion.] The top rack doesn't clean like I thought it would. But other than that it works great.
Written by a customer while visiting frigidaire.com