Customer reviews from frigidaire.com
Frigidaire - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, MaxDry, and 49 dBA - Stainless Steel
Average customer rating
4.4
(2,606 Reviews)
Rating breakdown 2,606 reviews
5 Stars
1,613
4 Stars
636
3 Stars
184
2 Stars
65
1 Star
108
Customer Reviews for Frigidaire - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, MaxDry, and 49 dBA - Stainless Steel
Customer Rating
5
Quiet and thorough
on February 12, 2021
Posted by: kjsleah
[This review was collected as part of a promotion.] We bought this to replace an older one. It is quiet and cleans well. Also, it has a third rack which is great for utensils.
Response from frigidaire.comBy Bianca, Online Outreach Specialist , February 15, 2021
Hi, kjsleah! We are happy to know you are pleased with your new dishwasher. The third level rack allows you to save time loading and unloading and fits more easily such silverware, cooking utensils, and tools.-Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
1
Doesn't clean well at all
on February 12, 2021
Posted by: AppliancePro
I have used and repaired many dishwashers over the years but this one simply doesn't clean well. I installed this unit (with an extremely long drain hose BTW) 3 months ago. Since then I have tried rearranging the dishes many different ways, examined the pump and impeller, made sure all spray nozzles were not clogged to no avail, it just doesn't clean well period! I don't know where these reviews come from that state it cleans well I'm guessing they are fake. Also, the filter at the bottom is useless it hasn't trapped any food since we started using it. I'm hoping that they will be offering some different spray arms or nozzles especially the static spray nozzle at the top since the utensils are always dirty!
Response from frigidaire.comBy Keyanna A. , Online Outreach Specialist , February 19, 2021
We appreciate your feedback, AppliancePro. We are bummed to hear that you aren’t pleased with your unit and its cleaning performance. Please allow us to make things better for you. For the maximum cleaning experience, check out this troubleshooting video and see if it helps.
https://youtu.be/EwtDSsqzNwo
If the video doesn’t help improve your dishwasher, please contact us directly. Live Chat with us online or call our Customer Engagement Center at 1 (800) 374-4432. We are available Monday through Friday from 8:30 am to 8 pm EST. ~Keyanna
https://youtu.be/EwtDSsqzNwo
If the video doesn’t help improve your dishwasher, please contact us directly. Live Chat with us online or call our Customer Engagement Center at 1 (800) 374-4432. We are available Monday through Friday from 8:30 am to 8 pm EST. ~Keyanna
Written by a customer while visiting frigidaire.com
Customer Rating
5
No noise dishwasher
on February 11, 2021
Posted by: FrostyTreat
[This review was collected as part of a promotion.] Love this dishwasher. Cant even tell when is is running. The third rack at the top is great for silverware. No need to worry about rinsing before you put in dishwasher. Amazing product!
Response from frigidaire.comBy Bianca, Online Outreach Specialist , February 16, 2021
Hi, FrostyTreat!
We are so glad to hear you are loving your Frigidaire. The third level rack is a great addition because it allows you to save time loading and unloading. -Bianca
We are so glad to hear you are loving your Frigidaire. The third level rack is a great addition because it allows you to save time loading and unloading. -Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice
on February 10, 2021
Posted by: Abrown
[This review was collected as part of a promotion.] Have had now a few weeks. It’s been good. Have used energy saver option mostly bc it’s quick. I always prewash dishes so it’s not a big deal
Response from frigidaire.comBy Bianca, Online Outreach Specialist , February 16, 2021
Hi, Abrown!
We are happy to know the dishwasher is working well for you. Don't hesitate to reach out to us if you should need anything.
-Bianca
We are happy to know the dishwasher is working well for you. Don't hesitate to reach out to us if you should need anything.
-Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love the top shelf
on February 10, 2021
Posted by: Lorrie1957
[This review was collected as part of a promotion.] Best dishwasher I’ve ever had. Dries the dishes so well I don’t have to hand dry them. Very quiet. The dishes are sparkling clean when they are done.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Sleek look
on February 10, 2021
Posted by: Shannon0728
[This review was collected as part of a promotion.] We bought it about one month ago and love it. Has energy savor or heavy wash and we love the third tray!!
Response from frigidaire.comBy Bianca, Online Outreach Specialist , February 16, 2021
Great to hear from you, Shannon0728!
The energy saver mode is a quick and great cycle for lightly soiled pre-rinsed dishes and silverware. Please reach out to us if you need any assistance. -Bianca
The energy saver mode is a quick and great cycle for lightly soiled pre-rinsed dishes and silverware. Please reach out to us if you need any assistance. -Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice but Flimsy
on February 10, 2021
Posted by: weldmetal
Nice dishwasher, but be careful installing it the shell is super thin and flimsy. It seems to work fine, but the spray arm falls off easily. Not the most robust unit.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Looks nice
on February 10, 2021
Posted by: Trouble1monty
[This review was collected as part of a promotion.] I've had this about 4mths. It doesn't clean food off well at all & takes WAYto long for the cycle to run. Don't think i will be buying another one.
Response from frigidaire.comBy Derrick , Online Outreach Specialist, February 18, 2021
Hello, Trouble1monty. Thanks for sharing your experience. We feel bad to hear you’re not happy with your new dishwasher’s cleaning performance. Here are a couple of things to keep in mind with your new dishwasher.
Cycle times are approximate and will vary with the options selected. Hot water is necessary to activate dishwasher detergent and melt fatty food soils. An automatic sensor will check the incoming water temperature and, if it is not hot enough, the cycle will be lengthened and may affect the cleaning or drying process. The recommended temperature should be 120°F (49°C), and the water pressure should be 20 to 120 pounds per square (psi).
Check out pages 8-10 of your model’s “Use & Care” guide on helpful tips about your dishwasher’s wash times and ways to improve your dishwasher’s cleaning power. If you have any additional questions, please join us on live chat. We’ll be happy to help! -Derrick
Cycle times are approximate and will vary with the options selected. Hot water is necessary to activate dishwasher detergent and melt fatty food soils. An automatic sensor will check the incoming water temperature and, if it is not hot enough, the cycle will be lengthened and may affect the cleaning or drying process. The recommended temperature should be 120°F (49°C), and the water pressure should be 20 to 120 pounds per square (psi).
Check out pages 8-10 of your model’s “Use & Care” guide on helpful tips about your dishwasher’s wash times and ways to improve your dishwasher’s cleaning power. If you have any additional questions, please join us on live chat. We’ll be happy to help! -Derrick
Written by a customer while visiting frigidaire.com