Customer reviews from frigidaire.com
Frigidaire - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, MaxDry, and 49 dBA - Stainless Steel
Average customer rating
4.4
(2,433 Reviews)
Rating breakdown 2,433 reviews
5 Stars
1,493
4 Stars
596
3 Stars
175
2 Stars
64
1 Star
105
Customer Reviews for Frigidaire - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, MaxDry, and 49 dBA - Stainless Steel
Customer Rating
5
Very Pleased
on February 4, 2022
Posted by: EAspro
[This review was collected as part of a promotion.] Very please with this dishwasher. Self install was super easy. Stainless steel interior. 3 racks with 3 arms to clean dishes thoroughly. Quiet with several settings to choose from including one for fine china and crystal. Plenty of room for large and small items. Has a quick cycle for light runs.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Rear leg adjustment
on June 12, 2022
Posted by: NotHappyatalll
[This review was collected as part of a promotion.] Could not raise or lower the rear leg. Everything to make the adjustment is made out of plastic. It’s cheap JUNK! I had to pull out the adjusting rod and turn the leg by hand. Also the room given to connect the water hose is insufficient. Very poor engineering for both.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, June 13, 2022
Hello!
We're sorry to hear you had some difficulties with installation. The rear leg should be easily adjustable for proper leveling! We hope that the dishwasher is working well for you now that it is installed. Feel free to reach back out to us with any questions or concerns! We are available by Live Chat or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
We're sorry to hear you had some difficulties with installation. The rear leg should be easily adjustable for proper leveling! We hope that the dishwasher is working well for you now that it is installed. Feel free to reach back out to us with any questions or concerns! We are available by Live Chat or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice unit, but limitations, too.
on June 28, 2022
Posted by: lvmike1
[This review was collected as part of a promotion.] This shines the dishes well, even when using 'Energy Saver' setting. I gave a 4, tho, because the racks are too specific and not really geared for much more than flat plates & flatware! Still learning, but wish within Energy Saving were 3 settings for less time for cleaner plates to start with. 85 minutes should be way more that I need. Also, when over, 'END' stays lit forever unless I open the door... it should go off when safe to open door after heat has worked. Mike
Written by a customer while visiting frigidaire.com
Customer Rating
5
Dishwasher
on August 8, 2022
Posted by: shanda0723
[This review was collected as part of a promotion.] Loving my new dishwasher! It is quiet and works well
Written by a customer while visiting frigidaire.com
Customer Rating
1
JUNK
on October 2, 2022
Posted by: Traci B
If I could give this dishwasher zero stars I would. I had it for approximately 1.5 years and to be frank, it sucks. The spokes on the inside racks are rusting and breaking off. Dishwasher detergent does not properly empty out of the soap dispenser. The worst problem is the mold. Everywhere. If I do not dry out my dishwasher as soon as it’s done, I get BLACK AND PINK MOLD in every crevice. Frigidaire has really gone down in quality over the years. I will never buy another Frigidaire product.
Response from frigidaire.comBy Bianca, Online Outreach Specialist, October 3, 2022
Thanks for taking the time to bring your concerns to our attention. Rusting on dishwasher racks can occur when the vinyl coating is nicked. Even if it's just a small hairline nick, the exposed metal surface will encourage the formation of rust and corrosion.
Regarding the detergent not emptying properly, please be sure to use fresh detergent and be sure the dish load doesn’t block the spray from entering the detergent cup.
Lastly, regarding the mold, we recommend opening the door at the end of the cycle and cleaning your unit every 3 months by using one of the following options. Option 1: run an empty cycle with the power plus or heavy cycle and sanitize option or option 2: pour 1 cup of white vinegar directly into the tub and run an empty cycle. (DO NOT add detergent)
We hope you find this information helpful. If you should need additional assistance, please join us on a Live Chat via Frigidaire.com. -Bianca
Regarding the detergent not emptying properly, please be sure to use fresh detergent and be sure the dish load doesn’t block the spray from entering the detergent cup.
Lastly, regarding the mold, we recommend opening the door at the end of the cycle and cleaning your unit every 3 months by using one of the following options. Option 1: run an empty cycle with the power plus or heavy cycle and sanitize option or option 2: pour 1 cup of white vinegar directly into the tub and run an empty cycle. (DO NOT add detergent)
We hope you find this information helpful. If you should need additional assistance, please join us on a Live Chat via Frigidaire.com. -Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
2
on November 16, 2022
Posted by: joey5909
[This review was collected as part of a promotion.] Takes too long to wash on "normal" cycle (157 minutes). Does not dry all items when on "heat" cycle.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, November 17, 2022
Hi, Joey5909!
Thanks for your feedback! The Normal cycle typically lasts between 135 and 195 minutes, depending on the options you choose and the detected soil level. A full chart of the available cycles and their approximate timeframes is listed on page 8 of your Owner's Manual! If you're having trouble getting out dry dishes, check out the tips from the following video: https://www.frigidaire.com/Owner-Center/How-to-Videos/Dishwasher/What-To-Do-If-Your-Dishes-Are-Not-Drying/ . I hope this information is helpful! If you have any further concerns, please reach out to us by Live Chat or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Thanks for your feedback! The Normal cycle typically lasts between 135 and 195 minutes, depending on the options you choose and the detected soil level. A full chart of the available cycles and their approximate timeframes is listed on page 8 of your Owner's Manual! If you're having trouble getting out dry dishes, check out the tips from the following video: https://www.frigidaire.com/Owner-Center/How-to-Videos/Dishwasher/What-To-Do-If-Your-Dishes-Are-Not-Drying/ . I hope this information is helpful! If you have any further concerns, please reach out to us by Live Chat or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
4
Decent dishwasher
on August 6, 2023
Posted by: Aud33
[This review was collected as part of a promotion.] The dishwasher isn’t as solid as my older one. It’s definitely more cheap feeling. It works decently- it is a little on the loud side but overall I think it does a good job.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Better than expected!
on August 6, 2023
Posted by: K2GSPS
[This review was collected as part of a promotion.] I have owned many dishwashers in my life and all of them fell short of expectations until now. This new Frigidaire is very quiet, gets the dishes clean, and does a good job of drying. I no longer have to run the dishwasher when leaving my house. Maybe this unit broke the cycle of dishwashers being my nemesis.
Written by a customer while visiting frigidaire.com