Customer Reviews for Frigidaire - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, MaxDry, and 49 dBA - Stainless Steel
Customer Rating
1
BADLY DESIGNED DISHWASHER
on March 21, 2021
Posted by: kidfam
[This review was collected as part of a promotion.] DO NOT BUY this dishwasher. Unfortunately we bought on August 202 but it never properly cleaned dishes especially on the top/third rack. We had many warranty repair visits and many parts replaced to try and fix the cleaning problem but nothing worked. We also did everything required like using Cascade Platinum, Rinse Aid, hotter supply water and pre-rinsed but nothing worked. Came to the conclusion it must be a terrible design so we uninstalled it and put in a Kitchenaid. WOW!!! what a difference as dishes are now clean.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, March 29, 2021
Hi, Kidfam!
We're very sorry to hear this dishwasher didn't work out for you. Please know that we use some of the finest quality materials available and sophisticated assembly processes to ensure we provide the best appliances. Although we place a great deal of emphasis on quality control and customer satisfaction, there are occasions when even the best products may malfunction or just not be the best fit. We understand you have decided the best option for your family is to go with a different brand, and we hope to have the chance to better assist you in the future. Thank you for sharing your experience!
[This review was collected as part of a promotion.] We bought this when repairing our kitchen after Hurricanes Laura and Delta hit my house and community. We are so pleased with this selection it has so much room!
[This review was collected as part of a promotion.] Were bought this unit about a month ago. It seems to do a great job. It is surprising quiet and you have to look to know it is on.
[This review was collected as part of a promotion.] I am so impressed with the ease of use, the quiet running & how clean and dry the dishes are after use. So happy with this purchase!
[This review was collected as part of a promotion.] I purchased this unit about a month ago after hours of research. I am pleased with how quiet the unit operates. The third rack is really useful. I like the top controls so the front is just stainless steel...clean look.