Customer reviews from frigidaire.com
Frigidaire - 24" Top Control Built-In Tub Dishwasher with 3rd Rack, MaxDry, and 49 dBA - Stainless Steel
Average customer rating
4.4
(2,530 Reviews)
Rating breakdown 2,530 reviews
5 Stars
1,562
4 Stars
616
3 Stars
180
2 Stars
65
1 Star
107
Customer Reviews for Frigidaire - 24" Top Control Built-In Tub Dishwasher with 3rd Rack, MaxDry, and 49 dBA - Stainless Steel
Customer Rating
4
Cleans Good
on May 16, 2023
Posted by: Rol_1999
[This review was collected as part of a promotion.] This dishwasher replaced a 12-year-old GE Dishwasher. The GE failed to start one day so I replaced the dishwasher. This Frigidaire was an upgrade to all stainless steel material internal and external. It is therefore heavier.
I installed the dishwasher myself. The leveling legs were improved so that the back leg included an extended leveling system. I used a drill driver to quickly level the back of the dishwasher. The two front legs had to be adjusted by turning with small screwdriver that fit in the notches on the turning legs. The door is heavy, so I had to install two braces at the top and bottom.
After finally installing the support braces the door operated correctly.
I installed the dishwasher myself. The leveling legs were improved so that the back leg included an extended leveling system. I used a drill driver to quickly level the back of the dishwasher. The two front legs had to be adjusted by turning with small screwdriver that fit in the notches on the turning legs. The door is heavy, so I had to install two braces at the top and bottom.
After finally installing the support braces the door operated correctly.
The good part of the dishwasher is that it cleans very well and dries the dishes consistently. The dishes come out clean and dry.
However, the technical part of the start menu is rather confusing. You have to push the start button twice to operate the dishwasher. It also has to be started before the door is closed. If you try to start the dishwasher after closing the door, it will not start. This is not consistent with previous dishwashers. Another problem I have is setting the adjustment of the rise aid. The instructions say to hold the RINSE ONLY pad and the DELAY START pad for 5 seconds until the status window shows rinse aid level. However, there is no DELAY START pad button. (There is a DELAY TIME pad button) so, I am using the prearranged settings on rinse aid usage. I tried using the DELAY TIME pad button, but it did not work. There must be another procedure to adjust he rinse aid rate.
Because of these problems I gave the dishwasher only 4 stares.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love Frigidaire!
on May 17, 2023
Posted by: Ken Brenda
[This review was collected as part of a promotion.] This is the best dishwasher ever! Quiet as a mouse and never a dirty dish after a cycle! We love it! Thank you Frigidaire for a great product!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Not bad
on May 17, 2023
Posted by: Beachychic
[This review was collected as part of a promotion.] Had issues the second day but found out it was due to our water not being hot enough. Kept throwing an I30 code. The only issue now is sometimes the dishes are still dirty looking and I have to run them a second time.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Quiet and Efficient
on May 18, 2023
Posted by: Erbman
[This review was collected as part of a promotion.] My wife and I like the all stainless steel interior and the knife rack at the top. Allows for a variety of dishware and is very quiet compared to our old dishwasher. No complaints
Written by a customer while visiting frigidaire.com
Customer Rating
3
on May 19, 2023
Posted by: DR80534
[This review was collected as part of a promotion.] Racks feel very thin and cheap. Lower rack gets stuck every time we try to slide it back in. Does not feel like a solid, durable unit but cleans well.
Response from frigidaire.comBy Rowena , Online Outreach Specialist, May 22, 2023
Hello! We appreciate you stopping by to share your dishwasher rack feedback with us and bringing your concerns to our attention. Please know that we strive to produce quality products, and your feedback does not go
unnoticed. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
unnoticed. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Always trust Fridgidaire!!❤️
on May 19, 2023
Posted by: GrannySt
[This review was collected as part of a promotion.] It’s so quiet, I have to go check it to be sure I turned it on!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works Like a Dishwasher Should
on May 19, 2023
Posted by: Larry Most of the Time
Bought it to match my Frigidaire fridge. After finding out the troubles and things I found out I didn't like about the fridge, I would have bought an LG set. Sorry. The dishwasher works fine.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Doesn't dry the dishes
on May 20, 2023
Posted by: Mbush550
[This review was collected as part of a promotion.] Washes fine . Not loud while running . When dishwasher is finished , dishes are very wet . When you pull out and push in the third rack high on top , it is very wobbly side to side and feels like it is going to fall . It only does half of what it is supposed to do , washes but not dries. I was going to give it half of 5 stars but you cannot give it 2 1/2 stars .
Response from frigidaire.comBy Rox, Online Outreach Specialist, May 22, 2023
Hello, Mbush! Your comments are vital to our efforts to improve future appliances. We thank you for your willingness to share your opinions and for your personal contribution tohelping us to better understand and meet our customers' needs going forward. We recommend you use rinse aid. Rinse aid improves drying, reduces water spots, and prevents filming. With it, water sheets off dishes rather than forming droplets. In some models, you can adjust rinse aid levels. And you can also select the NORMAL WASH and HI-TEMP WASH pads along with a Rinse Aid agent for improved drying performance. If issues still persist, please connect with us by live chat or by phone at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in. -Rox
Written by a customer while visiting frigidaire.com