Customer reviews from frigidaire.com
Frigidaire - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, MaxDry, and 49 dBA - Stainless Steel
Average customer rating
4.4
(2,437 Reviews)
Rating breakdown 2,437 reviews
5 Stars
1,496
4 Stars
597
3 Stars
175
2 Stars
64
1 Star
105
Customer Reviews for Frigidaire - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, MaxDry, and 49 dBA - Stainless Steel
Customer Rating
5
Dishwasher
on January 23, 2024
Posted by: Cooper2
[This review was collected as part of a promotion.] Very quiet. Like the 3rd rack and the 2 one hour cycles.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Dishwasher
on January 24, 2024
Posted by: blitzer
[This review was collected as part of a promotion.] Works great! Looks great! Hopefully it stays working for many years to come!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Poor Performance
on February 7, 2024
Posted by: Djlomu
[This review was collected as part of a promotion.] Very disappointed in the dishwasher, does not dry at all on all settings. Very long appointment for service call also disappointing
Response from frigidaire.comBy Ruth, Online Outreach Specialist, February 8, 2024
Hi, Djlomu. We are sorry to hear you are experiencing issues with your dishwasher. We can understand that this must make you feel upset, and we will work toward fixing this situation for you. We've checked that everything is already set up with one of our authorized service providers. We are confident that they can resolve any issues you may have with your appliances. If you need more assistance, please get in touch with us via live chat or by phone at 800-374-4432 from Monday through Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
2
Does not dry dishes!
on March 8, 2024
Posted by: Nomad24
It does not Dey my dishes!
I expect plastic ware to be wet but this is extreme. We have to hand dry everything! What is the point of a dishwasher if you can’t dry the dishes. We have checked water temp and use a rinse aid as they suggest.
Very disappointing.
I expect plastic ware to be wet but this is extreme. We have to hand dry everything! What is the point of a dishwasher if you can’t dry the dishes. We have checked water temp and use a rinse aid as they suggest.
Very disappointing.
Response from frigidaire.comBy Maria, Online Outreach Specialist, March 11, 2024
We would like to apologize that your experience did not match your expectations. We can assure you that this is never the kind of impression we would want you to have. Frigidaire strives to provide the most reliable products for our consumers, and we're not happy that we were not able to give that result for you. We would like to make sure that your dishwasher will work as designed. At your convenience, please do connect with us via live chat or call us at 1-800-374-4432 Monday-Friday 8:30 am- 8:00 pm EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
2
Not happy
on March 20, 2024
Posted by: Mary9396
I have had this dishwasher for 14 months and am on my 3rd repair call. My daughter has a Frigidaire ( different model) and she loves it. I guess I got a lemon. I’m totally disgusted.
Response from frigidaire.comBy Maria, Online Outreach Specialist, March 21, 2024
It is so unfortunate that you have had this experience with your dishwasher, Mary. This is certainly not the ownership experience we would want for you. We understand that there are no amount of words that can change your views and experience at this time. and we wish that we could erase your experiences. Our r design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. If there's anything we can do to provide you any help, please let us know! You can always connect with us via live chat or call us at 1-800-374-4432 Monday-Friday 8:30 am- 8:00 pm EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great but some drying difficulties(common to all new dishwashers)
on April 1, 2024
Posted by: Tripper22
[This review was collected as part of a promotion.] First off, I love the new dishwasher. Compares to my old Whirlpool one, this is way better. However drying is different. The older dishwashers had a heating coil in the bottom. This produces tremendous heat to dry plastic and silicone dishes. However this coil coul melt or damage them. The new dishwashers (all new dishwashers) don't have this. Without the coil dishwashers use less energy. However they do not dry as well. This dishwasher drys metal, glass, and ceramics fine, but you will need to hand dry plastic and silicone.
The size is way better. The 3 racks holds more dishes. Bowls are more difficult to put in but plates are easier. Utensils and silverware fit and are cleaned perfectly.
Finally it is quiet. The kitchen backs up to my bedroom, so running my old dishwasher always made lots of noise. Running it at night might disturb sleeping. This one is quiet. Sometimes I can't hear it running.
The size is way better. The 3 racks holds more dishes. Bowls are more difficult to put in but plates are easier. Utensils and silverware fit and are cleaned perfectly.
Finally it is quiet. The kitchen backs up to my bedroom, so running my old dishwasher always made lots of noise. Running it at night might disturb sleeping. This one is quiet. Sometimes I can't hear it running.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very quiet and washes great!
on April 16, 2024
Posted by: KYDebbie2
[This review was collected as part of a promotion.] Chose this model because it matched my other appliances, and I am so happy with it. It’s very quiet and washes great. Love the features!
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 17, 2024
Posted by: Bcolumbo88
[This review was collected as part of a promotion.] Super quiet! Excellent cleaning
Written by a customer while visiting frigidaire.com