Customer reviews from frigidaire.com
Frigidaire - 24" Top Control Built-In Tub Dishwasher with 3rd Rack, MaxDry, and 49 dBA - Stainless Steel
Average customer rating
4.4
(2,531 Reviews)
Rating breakdown 2,531 reviews
5 Stars
1,562
4 Stars
617
3 Stars
180
2 Stars
65
1 Star
107
Customer Reviews for Frigidaire - 24" Top Control Built-In Tub Dishwasher with 3rd Rack, MaxDry, and 49 dBA - Stainless Steel
Customer Rating
2
Wish I had made another choice
on February 20, 2023
Posted by: Disappointed605
Racks are flimsy and so narrow lots of dishes don’t fit. It inadequately dries in spite of reading all the ways to make it dry better. There are no exterior indicators about where in the cycle the machine is. is it done? Who knows?
Response from frigidaire.comBy Lauren, Online Outreach Specialist, February 21, 2023
Good day! We are sorry to hear that our product hasn’t met your expectations. We are disappointed to learn your dishwasher hasn’t performed as expected. Rest assured that we value your feedback and will work on manufacturing quality products, we make it our mission to create products that are beneficial and user-friendly.
Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you.
At your convenience, please contact us at 1-800-374-4432. Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in.
We look forward to hearing from you! - Lauren
Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you.
At your convenience, please contact us at 1-800-374-4432. Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in.
We look forward to hearing from you! - Lauren
Written by a customer while visiting frigidaire.com
Customer Rating
4
Solid performance for good price
on February 20, 2023
Posted by: Ben rogue
[This review was collected as part of a promotion.] A lot of pretty good features packed in at a good price. Installation was a little tricky but not impossible.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Broken out of the box - should be a zero star
on February 21, 2023
Posted by: Broke out of the box
[This review was collected as part of a promotion.] Heating element does not work. Service window setup took 2 hours & the vendors service arrival window is 8 hours. Last time buying ANY fridgeaire product
Response from frigidaire.comBy John, Online Outreach Specialist, February 23, 2023
Good day, our valued customer. We feel terrible to hear that you’re having this experience with your new dishwasher. We show you were able to reconnect with our Customer Care Team and that you’re working with them towards a resolution. We highly suggest that you coordinate this concern directly with them so we can fully assist you and provide resolutions in this matter. Please connect with us via Live chat for further concerns or updates. Best regards, John.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love new dishwasher
on February 21, 2023
Posted by: Lworkman 117
[This review was collected as part of a promotion.] Very quiet when it runs. So many different settings as well
Written by a customer while visiting frigidaire.com
Customer Rating
4
Dishwasher
on February 21, 2023
Posted by: NanaBell
[This review was collected as part of a promotion.] Only had installed a couple of weeks. So far so good
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 22, 2023
Posted by: Kimmy26
[This review was collected as part of a promotion.] Very quiet dishwasher! Washes dishes very well.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Happy
on February 22, 2023
Posted by: Yay New dishwasher
[This review was collected as part of a promotion.] I thought very hard about my purchase. It has been a few weeks and I am very happy. Clean dishes, dries well. I love the top little rack as much as I wanted to! It is VERY quiet, which is the other thing I wanted as we have an open concept living/kitchen. I used to always wait until we went to bed to run our old dishwasher. Now I can run an extra load during the day and not have cartoons or football blaring;)
Written by a customer while visiting frigidaire.com
Customer Rating
4
Quiet & Cleans well
on February 22, 2023
Posted by: Schu Fam
[This review was collected as part of a promotion.] It looks great and is so quite.
We are pleased with the dishwasher.
We love the 3rd top rack.
The issues we have seen to this point:
*The plastic pieces that hold wine glass stems seems like it will break rather easily.
*The even dry system works well for all items that are not plastic.
We added rinse aid to see if it helped.
It did not seem to help with plastic bowls, lids etc.
(The other dishes are all dry but it is aggravating to pull out a plastic bowl that is still wet on top and the water falls on the dry dishes.)
Over all we are pleased with this item.
We are pleased with the dishwasher.
We love the 3rd top rack.
The issues we have seen to this point:
*The plastic pieces that hold wine glass stems seems like it will break rather easily.
*The even dry system works well for all items that are not plastic.
We added rinse aid to see if it helped.
It did not seem to help with plastic bowls, lids etc.
(The other dishes are all dry but it is aggravating to pull out a plastic bowl that is still wet on top and the water falls on the dry dishes.)
Over all we are pleased with this item.
Written by a customer while visiting frigidaire.com