Customer Reviews for Frigidaire - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, MaxDry, and 49 dBA - Stainless Steel
Customer Rating
3
on July 18, 2022
Posted by: Vee19
[This review was collected as part of a promotion.] Doesn’t dry the dishes like my old Frigidaire
Response from frigidaire.comBy Katrina, Online Outreach Specialist, July 21, 2022
Hello, Vee19! We're sorry to hear of the drying issue with your dishwasher and we would like to help. For the best results, ensure that rinse aid is being used along with the heated dry option of your appliance. We have included a link provided below, for more details. If you have any additional concerns, feel free to reach out to us directly via Live Chat or by phone, at 800-374-4432 Mon-Fri 8:30 am-8:00 pm EST. -Katrina
We had the dishwasher installed about 6 months ago and are not at all impressed. The very top rack doesn’t clean well and most items require a hand washing once the cycle is done so we don’t even use that rack now. The silverware holder handle gets stuck on the frame when trying to push the bottom rack into the washer. The silverware holder also has holes in the side large enough for most silverware to fall through to the bottom on the washer. Table knives come out with brown sticky spots in them. No idea why. A normal cycle with heated dry runs for 192 minutes. 192 minutes. Awful design.
Response from frigidaire.comBy Kiara, Online Outreach Specialist, July 21, 2022
Hello SuAnd! Thank you for sharing your experience with a detailed review of your dishwasher. We regret to hear that you are not satisfied with the design of your dishwasher and we would like to address your dishwasher not cleaning properly. Please view this self-troubleshooting video at this link: https://www.frigidaire.com/Owner-Center/How-to-Videos/Dishwasher/What-To-Do-If-Your-Dishwasher-Is-Not-Cleaning/. If this does not resolve your issues, we’re here to help. Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. Best, Kiara
[This review was collected as part of a promotion.] Cleans dishes well but leaves a streak on the glasses in the top rack, even with the Cascade. Also pushes a large wineglass over in top rack even with upper flatware rack removed. Overall works okay but not the best.
[This review was collected as part of a promotion.] My new dishwasher is beautiful to look at, but the beauty is when the dishes, glasses and especially the pots and pans come out sparkling! For best results, I use Finish rinse-aid which helps in drying.
[This review was collected as part of a promotion.] It was easy to install. Works like a champ. Cycles are a lot longer than my old one but the dishes get clean.
[This review was collected as part of a promotion.] I really like this dishwasher. It took a but to get used to new setup but it cleans well, is quiet and does a great job.
[This review was collected as part of a promotion.] Good dishwasher for the price. It is a little smaller than our old GE, but works really well and cleans great. I like the new controls that allow you to program before shutting the door