Customer Reviews for Frigidaire - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, MaxDry, and 49 dBA - Stainless Steel
Customer Rating
2
new dishwasher
on August 1, 2022
Posted by: timetogo
Purchased as a replacement for a GE Profile (6 yrs old w/ dead motherboard-ugh). The components (racks, rollers, water arm) are flimsy. The utensil basket is not designed well, thus utensils repeatedly fall through the openings along the backside. On heated dry setting, plastic does not dry at all. So far, not a fan.
Response from frigidaire.comBy Katrina, Online Outreach Specialist, August 2, 2022
Thank you for sharing your story, Valued Consumer! We are sorry to hear that you're not enjoying the experience with using your dishwasher and we would like to help. To increase the washability of the silverware, ensure that the basket is loaded according to the instructions provided in the use and care guide on page 11. Plastic items will not dry thoroughly and will need to be towel dried, be sure to load them on the top rack. If you have any additional concerns, feel free to reach out to us directly via Live Chat or by phone, at 800-374-4432 Mon-Fri 8:30 am-8:00 pm EST. -Katrina
[This review was collected as part of a promotion.] Purchased this dishwasher to replace a 17 year old Frigidaire dishwasher. The new one looks nice & is very quiet, but disappointed in the interior quality. The roller dish racks are very light weight & the silverware tray on the lower rack catches on the side of the door frame as you roll it inside. The coating on the wire racks is much thinner than previous models. All of the wire racks are fixed(cannot be tilted down) so large items cannot be placed on the racks. Not very user friendly.
Response from frigidaire.comBy Online Outreach Specialist , August 2, 2022
Hi, PcwWA! Thank you for sharing the feedback on your brand-new dishwasher with us. We’re pleased to hear the styling and noise level meet your expectations. This dishwasher features an adjustable upper rack that allows for larger items in the bottom rack. The owner’s manual on pages 9-10 provides suggestions on loading the dishwasher. Please use the following link: https://na2.electroluxmedia.com/Original/Electrolux/Electrolux%20Assets/Document/Complete%20Owners%20Guide/English/117859020en.pdf. If you need further help, please call us at 1-800-374-4432 or chat live with us (M-F, 8:30 AM-8 PM EST). -Chris
The button are hard to work and not very bright lights on them. But it did get my dishes clean
Response from frigidaire.comBy Anna, Online Outreach Specialist, August 2, 2022
Thank you for taking a moment to share your comments with us. One of our highest goals is customer satisfaction and your feedback will help us understand our strengths and identify areas for growth.
Should you want to contact us in the future, our customer service team may be reached by calling 1- 800-374-4432 Mon - Fri, 8:30 am – 8 pm (EST).
[This review was collected as part of a promotion.] Been using our Fridgidaire Dishwasher for a little over a month & we love it. Fast & easy cleaning. Would highly recommend.
[This review was collected as part of a promotion.] SO far so good, it is attractive and the inside is organized better than our previous dish washer. Even though we are using a "drying product," it still seems quite wet inside after a load.
[This review was collected as part of a promotion.] We are pleased. It does make more noise than we were expecting and stemware bases still have water afterwarrds even when running the unit overnight.