Customer reviews from frigidaire.com
Frigidaire - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, MaxDry, and 49 dBA - Stainless Steel
Average customer rating
4.4
(2,437 Reviews)
Rating breakdown 2,437 reviews
5 Stars
1,496
4 Stars
597
3 Stars
175
2 Stars
64
1 Star
105
Customer Reviews for Frigidaire - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, MaxDry, and 49 dBA - Stainless Steel
Customer Rating
3
Silverware holder horrible
on June 18, 2023
Posted by: MKHERBER
[This review was collected as part of a promotion.] Overall I really like this dishwasher. I use cascade but the dishes don’t get clean like they claim in the commercials so …. My main reason for this review is the silverware basket in this model dishwasher is the worst. Whoever decided to leave giant gaps around the top of the basket. Not a good plan. Silverware will slide out when trying to put it I. The dishwasher or shorter pieces stick out and prevent the rack from going into the dishwasher. The pieces will hang up and stop the rack from rolling in. I would not complain if someone would send me a different basket without the giant gaping holes that the silverware slips through. Small squares from top to bottom, PLEASE!
Response from frigidaire.comBy Jessica, Online Outreach Specialist, June 19, 2023
We are saddened that your experience didn't meet your expectation. Your comments are vital to us in improving future appliances. If you have any additional suggestions, comments, or concerns please let us know!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Not sure yet
on July 22, 2023
Posted by: MountainNonna
[This review was collected as part of a promotion.] The 24" Built-in Dishwasher with EvenDry washes well and quietly. The dishes and inside are still dripping wet when done, though. I don't know if EvenDry has to be activated, we have it on Heat Dry. I started a chat to get help, but they disappeared and didn't reply-I disconnected after 30 minutes of waiting. I also wanted to ask how to cancel a cycle and drain. My installer tested it for leaks, and had to run a whole rinse-only cycle to get it to drain. I'll try again when I have time during their hours, hopefully I can get some help.
Response from frigidaire.comBy Owen, Online Outreach Specialist, July 24, 2023
Hello teech13,
Thank you for taking time to provide your comment and feedback in regards with your experience. We're glad that it was well and quietly. However, we're saddened to hear that it's still wet despite of using the Heated dry. Please know that when it comes to Evendry option it doesn't have one but both dry mode/options do have Evendry functionality with the unit. Also, in regards with how to cancel the cycle, you just click the star/cycle button on the panel. If these options don't work. Kindly let us know by connecting with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Thank you for taking time to provide your comment and feedback in regards with your experience. We're glad that it was well and quietly. However, we're saddened to hear that it's still wet despite of using the Heated dry. Please know that when it comes to Evendry option it doesn't have one but both dry mode/options do have Evendry functionality with the unit. Also, in regards with how to cancel the cycle, you just click the star/cycle button on the panel. If these options don't work. Kindly let us know by connecting with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great dishwasher!
on July 26, 2023
Posted by: LLL88
[This review was collected as part of a promotion.] This dishwasher works well. It has 3 racks. It is quiet & efficient. Dries well.
Written by a customer while visiting frigidaire.com
Customer Rating
5
love it!
on July 28, 2023
Posted by: busy kitchen
[This review was collected as part of a promotion.] love this dishwasher, easy to load, holds a lot and cleans so well!!!
Written by a customer while visiting frigidaire.com
Customer Rating
4
on July 31, 2023
Posted by: Ral89
[This review was collected as part of a promotion.] So far dishwasher works great. Sometimes it’s hard to maneuver the lower basket because it comes off the track.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire 24” Built-in Dishwasher with EvenDry
on August 1, 2023
Posted by: Jan R
[This review was collected as part of a promotion.] Awesome! Love it! Very quiet, don’t even know when it is running. Like the extra rack for silverware. Cleans and dries dishes great! Would buy it again!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Not good as expected
on August 4, 2023
Posted by: Shara36
I am not happy with this dishwasher. It is not doing a jib as expected from brand new appliance. Dishes are ok after normal circle but glasses are terrible. I tried different setting, right dishwasher supply nothing really works. Honestly so disappointed, missing my old dishwasher even after 20 years was doing great job with short circle.
Still not giving up and looking for different tips and recommendations but it should be so hard to set up dishwasher for a nice wash.
Still not giving up and looking for different tips and recommendations but it should be so hard to set up dishwasher for a nice wash.
Response from frigidaire.comBy Angel, Online Outreach Specialist, August 7, 2023
Hello Valued Consumer!
We never like to see our family unhappy with their appliance or the service provided. We would love it if you gave us another chance to possibly make things better. For not cleaning issue, we recommend for you to check if the dishes streaked or is their soil left on the dishes. If yes, streaking indicates a rinse aid is needed or you may have hard water. Clean your Dishwasher by: OPTION 1: Run an empty cycle with the PowerPlus or Heavy Cycle and Santize Option. OPTION 2: Pour 1 cup of white vinegar directly into the tub and run an empty cycle. (DO NOT add detergent). Items should be loaded properly, this will help me determine if it's a general issue or in a particular rack. Large items on the
bottom rack. Small items on top rack. There should be space between the items to allow water flow. Pans, cups, and dishes shouldbe loaded facing down. Utensils should not be nested. The spray arms should not be blocked allowing them to rotate freely. Please check if there is water in the bottom of the tub. Check the following are installed correctly: 1.Water Supply Hose 2.Drain Hose 3.Filter has been cleaned out. At your convenience, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. We look forward to speaking with you!-Angel
We never like to see our family unhappy with their appliance or the service provided. We would love it if you gave us another chance to possibly make things better. For not cleaning issue, we recommend for you to check if the dishes streaked or is their soil left on the dishes. If yes, streaking indicates a rinse aid is needed or you may have hard water. Clean your Dishwasher by: OPTION 1: Run an empty cycle with the PowerPlus or Heavy Cycle and Santize Option. OPTION 2: Pour 1 cup of white vinegar directly into the tub and run an empty cycle. (DO NOT add detergent). Items should be loaded properly, this will help me determine if it's a general issue or in a particular rack. Large items on the
bottom rack. Small items on top rack. There should be space between the items to allow water flow. Pans, cups, and dishes shouldbe loaded facing down. Utensils should not be nested. The spray arms should not be blocked allowing them to rotate freely. Please check if there is water in the bottom of the tub. Check the following are installed correctly: 1.Water Supply Hose 2.Drain Hose 3.Filter has been cleaned out. At your convenience, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. We look forward to speaking with you!-Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Gets the job done.
on August 7, 2023
Posted by: HH44
[This review was collected as part of a promotion.] No issues so far. Gets the job done.
Written by a customer while visiting frigidaire.com