Customer Reviews for Frigidaire - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, MaxDry, and 49 dBA - Stainless Steel
Customer Rating
3
on November 19, 2022
Posted by: Aduke00
[This review was collected as part of a promotion.] It's ok. I wouldn't buy it again.
Response from frigidaire.comBy Katrina, Online Outreach Specialist, November 21, 2022
Thank you for sharing your story with us, Aduke00. It's good to hear that your dishwasher is working well for you. Your feedback is vital to us in improving future appliances. If you have any additional suggestions, comments, or concerns, please let us know! Please feel free to Chat with us on Frigidaire.com or contact us by phone at 1-800-374-4432, Monday-Friday, 8:30 am-8:00 pm EST. -Katrina
[This review was collected as part of a promotion.] Eye appeal - not bad looking, overall an average looking stainless dishwasher inside and out. Does not have brand name badge displayed on front door like most. Handle looks/feels nice. Door clean with buttons on top so needs to be opened to select cycle, can't see time remaining when door is closed if flush mounted. Function - I pretty much wash everything before I run them through so everything comes out spotless. It does produce a little more noise than our previous dishwasher with water supply and overall function due to less/lower end sound dampening but not unbearable. I really like the top rack designed for flatware and variety of cycle options. I do not like the overall drawer function and lower utensil storage, I usually fight with them. Price point - was actually a little less than I was willing to spend. I like the fact that Frigidaire is part of the Electrolux brand family which has a strong line of appliances as does Frigidaire.
[This review was collected as part of a promotion.] We are very happy with our new Frigidaire dishwasher. The one main thing I think could be improved is the weight of the bottom rack. It seems a little flimsy, not very heavy guageed wire. It gets off track sometimes when you pull it out. Cleans very well and is SUPER quiet!
[This review was collected as part of a promotion.] This dishwasher has met or exceeded all my expectations. It is so quite, and really cleans everything thoroughly.
[This review was collected as part of a promotion.] Takes too long to wash on "normal" cycle (157 minutes). Does not dry all items when on "heat" cycle.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, November 17, 2022
Hi, Joey5909!
Thanks for your feedback! The Normal cycle typically lasts between 135 and 195 minutes, depending on the options you choose and the detected soil level. A full chart of the available cycles and their approximate timeframes is listed on page 8 of your Owner's Manual! If you're having trouble getting out dry dishes, check out the tips from the following video: https://www.frigidaire.com/Owner-Center/How-to-Videos/Dishwasher/What-To-Do-If-Your-Dishes-Are-Not-Drying/ . I hope this information is helpful! If you have any further concerns, please reach out to us by Live Chat or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, November 16, 2022
Hello, We never like to see our family unhappy with their appliance(s). We would love to see if there is anything we can do to help turn your feelings around. We're here for you, message us here anytime Mon-Fri, 8:30 am-8 pm EST. -R'Shaye
[This review was collected as part of a promotion.] Dishwasher is quiet and I love the third level tray for cutlery. Only thing- sometimes I have to close the door 3x before it starts operating. What?
[This review was collected as part of a promotion.] My dishwasher was delivered a month ago. Finally got it installed about 2 weeks ago and now it is throwing an error code and won’t drain. Extremely disappointed. Now I need to try to get it serviced to find out what is wrong.
Response from frigidaire.comBy Katrina, Online Outreach Specialist, November 15, 2022
Thank you for bringing your concerns to our attention, Sdoss22. We're sorry to hear that you're experiencing an error code with your new dishwasher. This certainly isn't how we would want to start our relationship with you and appreciate the opportunity to make this right. If you need anything else, please feel free to Live Chat with us or contact us by phone. -Katrina