Customer reviews from frigidaire.com
Frigidaire - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, MaxDry, and 49 dBA - Stainless Steel
Average customer rating
4.4
(2,437 Reviews)
Rating breakdown 2,437 reviews
5 Stars
1,496
4 Stars
597
3 Stars
175
2 Stars
64
1 Star
105
Customer Reviews for Frigidaire - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, MaxDry, and 49 dBA - Stainless Steel
Customer Rating
3
on December 27, 2022
Posted by: BEN33
[This review was collected as part of a promotion.] Dishwasher works well. The dry cycle isn't the best. Unless we keep the reservoir full of jet dry, the dishes are always still wet after the cycle is done.
Response from frigidaire.comBy Christy, Online Outreach Specialist, January 3, 2023
We hear your voice and appreciate that you've taken the time to share your important concerns. Striving to be the best home appliance company in North America, we do value your opinion. We are happy to know that the dishwasher works well and would like to offer a few tips for assisting with the drying process.
• Make sure the rinse aid dispenser is filled.
• Increase the discharge setting of the rinse aid.
• Check the incoming water temperature. Be sure it is at least 120o F (49o C).
• Check for proper loading-avoid nesting items.
• Cups with a concave bottom will collect water. Load them at the far left and right of the upper rack so they will be held in a tilted position.
• Select the NORMAL WASH and HI-TEMP WASH pads along with a Rinse Aid agent for improved drying performance.
If needed, Our team may be reached by calling 1-800-374-4432 Mon - Fri, 8:30 am - 8 pm (EST) Kindly, Christy
• Make sure the rinse aid dispenser is filled.
• Increase the discharge setting of the rinse aid.
• Check the incoming water temperature. Be sure it is at least 120o F (49o C).
• Check for proper loading-avoid nesting items.
• Cups with a concave bottom will collect water. Load them at the far left and right of the upper rack so they will be held in a tilted position.
• Select the NORMAL WASH and HI-TEMP WASH pads along with a Rinse Aid agent for improved drying performance.
If needed, Our team may be reached by calling 1-800-374-4432 Mon - Fri, 8:30 am - 8 pm (EST) Kindly, Christy
Written by a customer while visiting frigidaire.com
Customer Rating
3
on December 29, 2022
Posted by: Anonymous
[This review was collected as part of a promotion.] Dishwasher works well enough however it frequently has the i20 error. Every 3rd wash or so the error is shown. I haven't had an opportunity to troubleshoot but seems pretty early stages for an error. The washer is approx 6 months old. Family of four so we use it at least 3x per week.
Response from frigidaire.comBy Katrina, Online Outreach Specialist, January 5, 2023
Hello, Jaybrennan! We appreciate your feedback, and we would like to help. The i20 error code means that the dishwasher isn't draining properly. Be sure to check that the drain hose isn’t restricted and is at the correct height of 32" above the floor. You may reset the breaker to clear the code as well. If you have any additional concerns, please feel free to Chat with us on Frigidaire.com or contact us by phone at 1-800-374-4432, Monday-Friday, 8:30 am-8:00 pm EST. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
3
Washes Well
on January 5, 2023
Posted by: NinaY07
[This review was collected as part of a promotion.] Have only had for a month but seems to wash well. We have only used Energy Saver mode. I wish it had quick wash like my old Kenmore. I also wish the racks slid easily. I feel like I'm always fighting with sticky sliding. The bottom rack will get stuck and then come off track. My old dishwasher was very smooth and quick to move back and forth. Bottom rack is way down low. It's a bit of a back breaker for tall people. I noticed this immediately compared to my old dishwasher. Maybe it's lower because I have the special top utensil tray (3 racks). I didn't realize that. I would definitely give up that special top rack to have the bottom one up a little higher for less bending down.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, January 6, 2023
Hi, NinaY07!
We're glad this dishwasher is performing well for you! We understand the setup of this model may take some getting used to and are sorry to hear it has not been entirely smooth sailing. Thank you for sharing your feedback! Reviews like yours help us know what is most important to our consumers.
Best,
Ashton
We're glad this dishwasher is performing well for you! We understand the setup of this model may take some getting used to and are sorry to hear it has not been entirely smooth sailing. Thank you for sharing your feedback! Reviews like yours help us know what is most important to our consumers.
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
4
MIXED FEELINGS
on January 7, 2023
Posted by: mjggrandma
[This review was collected as part of a promotion.] The silverware baskets are poorly designed -- utensils get caught or fall through and are difficult to empty easily. Love the 3rd tier for large knives and other utensils. Despite using rinse agent, plastics retain a lot of water and must be removed to air dry. The dishwasher does a good job of cleaning over all.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Really Decent Disheasher
on January 8, 2023
Posted by: BigFamKitchen
[This review was collected as part of a promotion.] This really is a great dishwasher. Having been through several due to heavy usage we were excited to give this dishwasher a chance.
Pros: third rack, stainless steel drum, a variety of settings, fairly easy installation, looks great in the kitchen, and dishes get clean without pre-rinse.
Cons: did not know I would need to supply the cord, the racks do not move in out as smoothly as other dishwashers, the silverware tray on the bottom rack seems like an after thought as it doesn't attach to the rack and can prevent the tray from rolling in if it's too close to the wall; it really is a horrible design and a real disappointment when you compare it to the rest of the dishwasher. We actually found it so useless we just ended up removing it all together.
All in all, a really good dishwasher.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Dishwasher with EvenDry
on January 24, 2023
Posted by: Sierra76
[This review was collected as part of a promotion.] It is so quite you can run it any time. Love the top extra shelf for long utensils and small lids, bowls. The items always come out clean and dry. Matches that other Frigidaire Appliances I purchased.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Hate this dishwasher
on January 31, 2023
Posted by: Rachael 8376
So many things I learned I hated after I got this last year but the Is half time the start button won’t start! So I can’t run it! Hate this dishwasher!
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist , February 1, 2023
Hi, Rachael.
We're terribly sorry you feel this way about your dishwasher. When starting the appliance please ensure to press the start cancel in the center of the button and close the door within seconds. We're here should you need any assistance, call us at 800-374-4432 Mon-Fri, 8:30 am-8 pm EST. -R'Shaye
We're terribly sorry you feel this way about your dishwasher. When starting the appliance please ensure to press the start cancel in the center of the button and close the door within seconds. We're here should you need any assistance, call us at 800-374-4432 Mon-Fri, 8:30 am-8 pm EST. -R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good budget friendly feature packed dishwasher
on January 31, 2023
Posted by: Rustynails03
[This review was collected as part of a promotion.] Overall experience has been good so far. The dishwasher works well, dries well too. It is louder than expected but not annoyingly so. One issue I have is that my dishwasher settings have to be reset everytime I use it meaning it does not remember the last setting. This will undoubtedly cause the buttons to wear faster since there are buttons to press and it is not a touch panel.
Written by a customer while visiting frigidaire.com