Customer reviews from frigidaire.com
Frigidaire - 24" Top Control Built-In Tub Dishwasher with 3rd Rack, MaxDry, and 49 dBA - Stainless Steel
Average customer rating
4.4
(2,530 Reviews)
Rating breakdown 2,530 reviews
5 Stars
1,562
4 Stars
616
3 Stars
180
2 Stars
65
1 Star
107
Customer Reviews for Frigidaire - 24" Top Control Built-In Tub Dishwasher with 3rd Rack, MaxDry, and 49 dBA - Stainless Steel
Customer Rating
3
SS Dishwasher
on April 5, 2022
Posted by: Deni 1969
[This review was collected as part of a promotion.] Disappointed with the drying capabilities. Dishes are not dry even overnight. I still have to wipe the silverware and sone of the other dinnerware.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , April 6, 2022
Deni 1969, this is certainly not the experience we want you to have with your dishwasher and we thank you for bringing it to our attention.
Some tips that can help with your drying concern, is to ensure that the incoming water is 120 degrees Fahrenheit and that you are using rinse aid.
You are able to view additional helpful tips using the following link, https://www.frigidaire.com/Owner-Center/How-to-Videos/Dishwasher/What-To-Do-If-Your-Dishes-Are-Not-Drying/.
In the event the tips provided do not resolve your concerns, please connect with us via Live Chat on www.frigidaire.com and one of our experts will be happy to assist.
Best Regards,
Ciara
Some tips that can help with your drying concern, is to ensure that the incoming water is 120 degrees Fahrenheit and that you are using rinse aid.
You are able to view additional helpful tips using the following link, https://www.frigidaire.com/Owner-Center/How-to-Videos/Dishwasher/What-To-Do-If-Your-Dishes-Are-Not-Drying/.
In the event the tips provided do not resolve your concerns, please connect with us via Live Chat on www.frigidaire.com and one of our experts will be happy to assist.
Best Regards,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 6, 2022
Posted by: Jai65
[This review was collected as part of a promotion.] This dishwasher cleans and dries well. The 3rd rack is perfect for smaller items. So far it has worked perfectly!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Still Broken
on April 6, 2022
Posted by: Cruter
[This review was collected as part of a promotion.] The dishwasher was able to complete one cycle before it began having errors. It has been broken ever since. So basically, I've had a broken dishwasher for almost 2 months. I doubt I'll be buying Frigidaire again in my life.
Response from frigidaire.comBy Hailea, Online Outreach Specialist, April 7, 2022
Hello, Cruter! We’re sorry to hear the error codes being displayed on your new dishwasher, and this is certainly not the norm or the experience we’re hoping for. We understand you’re currently in the process of having this repaired and after checking with the servicer, it looks like they are just waiting for the last part to arrive. If you don’t receive an update regarding this soon, we’re more than happy to see how else we can help in this situation as we want to ensure you’re able to enjoy your dishwasher again as soon as possible! We’re here if you need us through our Live Chat or our Customer Support line at 1-800-374-4432 (M-F, 8:30AM-8PM EST). ~ Hailea
Written by a customer while visiting frigidaire.com
Customer Rating
5
Dishwasher
on April 7, 2022
Posted by: Mq238
[This review was collected as part of a promotion.] Very quiet works excellent
Written by a customer while visiting frigidaire.com
Customer Rating
3
Still a learning curve
on April 7, 2022
Posted by: sbmc
[This review was collected as part of a promotion.] I've had my new dishwasher for a couple months - I'm finally figuring out how to load it for maximum cleaning, and I'm not finding the dry cycles to be stellar. However, I do know that I was used to my old GA PotScrubber and it'll take a while, as with most things.
So far, I like that it's quiet, and I like the top/3rd rack. The average cycle runs 191 minutes, and that's a long time when you need things. I also am not fond of the rack spikes -- the angle makes it hard to load soup bowls efficiently. It's great for plates. (We use a lot of bowls.) Short-handled silverware, like spoons, gets stuck in the basket when unloading. These are small things, but they do drive me a little nuts some days. All in all, I got a nice dishwasher at a good price and the installers were excellent, so I'll get over it.
So far, I like that it's quiet, and I like the top/3rd rack. The average cycle runs 191 minutes, and that's a long time when you need things. I also am not fond of the rack spikes -- the angle makes it hard to load soup bowls efficiently. It's great for plates. (We use a lot of bowls.) Short-handled silverware, like spoons, gets stuck in the basket when unloading. These are small things, but they do drive me a little nuts some days. All in all, I got a nice dishwasher at a good price and the installers were excellent, so I'll get over it.
Response from frigidaire.comBy Chris Smith, Online Outreach Specialist, April 8, 2022
Hello, Sbmc! Thank you so much for sharing your experiences using the brand-new dishwasher. We’re excited the dishwasher meets your expectations. The owner’s manual has several suggestions on loading that maximize space on pages 9-11. Please use the following link: 117859020en.pdf (electroluxmedia.com). Should you need anything, please join us via Live Chat. We’re ready to help M-F, 8:30 am-8 pm. -Chris
Written by a customer while visiting frigidaire.com
Customer Rating
3
on April 7, 2022
Posted by: Harry1357
It does not dry well at all, my old one dried extremely well. There is also no indicator on the outside visible to all the progress and the completion of the drying and cleaning cycles
Response from frigidaire.comBy Katrina, Online Outreach Specialist, April 8, 2022
Hello, Harry1357!
We understand the importance of having your dishwasher working at its best for you and appreciate your feedback. To enhance your drying performance, ensure that you're using a rinse aid, along with the heated dry option of your appliance. You may increase the dosage dispensed by pressing the Delay Start and Rinse Only button for 5 seconds and then pressing the Delay Start button to adjust the levels. Please feel free to Live Chat with us should you have any further questions or concerns that you may have about the performance. You may reach us on Frigidaire.com, Mon-Fri, 8:30 am-8:00 pm EST. We'll be more than willing to help! -Katrina
We understand the importance of having your dishwasher working at its best for you and appreciate your feedback. To enhance your drying performance, ensure that you're using a rinse aid, along with the heated dry option of your appliance. You may increase the dosage dispensed by pressing the Delay Start and Rinse Only button for 5 seconds and then pressing the Delay Start button to adjust the levels. Please feel free to Live Chat with us should you have any further questions or concerns that you may have about the performance. You may reach us on Frigidaire.com, Mon-Fri, 8:30 am-8:00 pm EST. We'll be more than willing to help! -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 7, 2022
Posted by: Sking3313
[This review was collected as part of a promotion.] Love this dishwasher
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent
on April 7, 2022
Posted by: TK 007
[This review was collected as part of a promotion.] This replaced a dishwasher from 2005 so I was looking for everything and this dishwasher delivered everything I wanted and then some ,love the digital print out,the adjustable rinse additive,so many bells and whistles and no more halfway dried dishes
Written by a customer while visiting frigidaire.com