Customer reviews from frigidaire.com
Frigidaire - 24" Top Control Built-In Tub Dishwasher with 3rd Rack, MaxDry, and 49 dBA - Stainless Steel
Average customer rating
4.4
(2,530 Reviews)
Rating breakdown 2,530 reviews
5 Stars
1,562
4 Stars
616
3 Stars
180
2 Stars
65
1 Star
107
Customer Reviews for Frigidaire - 24" Top Control Built-In Tub Dishwasher with 3rd Rack, MaxDry, and 49 dBA - Stainless Steel
Customer Rating
2
Dishwasher
on March 25, 2022
Posted by: Sisters Together
[This review was collected as part of a promotion.] The dishwasher looks good, cleans the dishes as expected and dries them dishes well.
The cycle takes longer than I would like. We are used a shorter time to finish the process.
I am not pleased with instructions in manual as how to get the dishwasher started. After many tries, the dishwasher will eventually start. Wondering if something is wrong with me or the dishwasher.
The cycle takes longer than I would like. We are used a shorter time to finish the process.
I am not pleased with instructions in manual as how to get the dishwasher started. After many tries, the dishwasher will eventually start. Wondering if something is wrong with me or the dishwasher.
Response from frigidaire.comBy Bianca, Online Outreach Specialist , March 28, 2022
Thanks for taking the time to share your feedback with us. We are happy to hear the dishwasher is working well for you but understand you have some concerns regarding the dishwasher starting.
We would love to learn more about your concerns so that we could properly assist. At your earliest convenience, please join us on a Live Chat via Frigidaire.com for assistance. -Bianca
We would love to learn more about your concerns so that we could properly assist. At your earliest convenience, please join us on a Live Chat via Frigidaire.com for assistance. -Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 25, 2022
Posted by: dimble27
[This review was collected as part of a promotion.] We love the design and space that the dishwasher gives us. It is extremely quiet when it is running and my wife loves the 3rd rack on top. Very happy with our purchase.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Quiet!
on March 28, 2022
Posted by: tyj85
[This review was collected as part of a promotion.] So far I am enjoying how quiet this dishwasher is compared to my older one.
I have to put my ears to the door the make sure it is running.
I have to put my ears to the door the make sure it is running.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Dishwasher Review
on March 30, 2022
Posted by: Not happy 1
[This review was collected as part of a promotion.] Not happy! This dishwasher is LOUD! Does not dry well. Every night it has a different cycle time, even though we always use the same cycle.
Just not happy with the purchase. Because I detest the dishwasher so much, I will probably have to put up with it the rest of my life.
Just not happy with the purchase. Because I detest the dishwasher so much, I will probably have to put up with it the rest of my life.
Response from frigidaire.comBy Hailea, Online Outreach Specialist, March 31, 2022
We appreciate you providing us your feedback, but we’re saddened to learn your new dishwasher isn’t meeting your expectations. Since this is never the experience we’re hoping you’ll have, we’d like to see if we can help. The cycle times are usually approximate and will vary depending on the options selected or the time may be extended to ensure the right water temperature is reached for an optimal clean. But for a few great tips to fully utilize or improve your dishwasher’s drying performance, check out https://www.frigidaire.com/Owner-Center/How-to-Videos/Dishwasher/What-To-Do-If-Your-Dishes-Are-Not-Drying/. If there are any questions about your new appliance, please feel free to connect with us via Live Chat on our website or our Customer Support line at 1-800-374-4432 (M-F, 8:30AM-8PM EST). We’ll be here if you need us! ~ Hailea
Written by a customer while visiting frigidaire.com
Customer Rating
5
Stylish and great buy
on March 31, 2022
Posted by: My little guy
[This review was collected as part of a promotion.] This dishwasher is not only very stylish but also great buy. It’s easy to use and tough. Leaves my dishes nice and clean
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great dishwasher
on April 2, 2022
Posted by: KristyB
[This review was collected as part of a promotion.] Beautiful finish(stainless) and looks very nice in my kitchen. Husband and I installed ourselves and it was pretty simple. The installation directions were very clear combined with YouTube. Loads easily and all my dishes have come out spotless. Very quiet - we don’t even hear it running and we have an open concept kitchen/dining/living so that was important to us. Love the third rack
Written by a customer while visiting frigidaire.com
Customer Rating
1
Absolutel garbage
on April 3, 2022
Posted by: Meat
Bought this appliance because we bought a fridge that we absolutely love and the dishwasher was affordable and had all the features we wanted. Install was easy and start up was a breeze that's the end of our bliss! Shortly after using it we started getting i20 codes. A million videos and troubleshooting examples and nothing same code at tge same time in the cycle! The machine is barely a year old and if you don't stand over it and restart it the thing is useless! Will be the last product I buy from this company if the problem is not resolved!
Response from frigidaire.comBy Christy, Online Outreach Specialist, April 5, 2022
We’re sorry to learn your dishwasher hasn’t performed as expected. We place a great deal of emphasis on manufacturing quality products, but there are occasions when things may not go as they should. We’ve reached out via email to learn more about your service experience so we can determine how best to address your situation. We look forward to working with you. -Christy
Written by a customer while visiting frigidaire.com
Customer Rating
2
Should be better
on April 4, 2022
Posted by: Kendall1970
[This review was collected as part of a promotion.] Top rack is useless, bottom rack is to small and no matter how small or large the load is NOTHING comes out dry I usually have to let everything dry on the counter.
Response from frigidaire.comBy Bianca, Online Outreach Specialist , April 5, 2022
Thanks for bringing your concerns to our attention. Please review the below video for tips that should resolve your concerns regarding the dishes not drying.
We would love to learn more about your concerns regarding the racks so that we can properly assist. When you have a moment, please join us on a Live Chat via Frigidaire.com. -Bianca
https://www.frigidaire.com/Owner-Center/How-to-Videos/Dishwasher/What-To-Do-If-Your-Dishes-Are-Not-Drying/
We would love to learn more about your concerns regarding the racks so that we can properly assist. When you have a moment, please join us on a Live Chat via Frigidaire.com. -Bianca
https://www.frigidaire.com/Owner-Center/How-to-Videos/Dishwasher/What-To-Do-If-Your-Dishes-Are-Not-Drying/
Written by a customer while visiting frigidaire.com