Customer Reviews for Frigidaire - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, MaxDry, and 49 dBA - Stainless Steel
Customer Rating
4
works well... change design
on May 28, 2023
Posted by: Royberto
[This review was collected as part of a promotion.] control panel is on top of door, when closed it is under counter; suggestion for design change- move the handle down, configure control panel on front top of door at 45 degree angle; then you could read the panel when closed
[This review was collected as part of a promotion.] My new dishwasher is everything that I dreamed. It is quiet, efficient and cleans dishes perfectly. I especially like the silverware top drawer.
[This review was collected as part of a promotion.] The third shelf of utensils do not get clean or dry even with a small load. The bottom tray is very flimsy and slides off rack very easily.
Response from frigidaire.comBy Jessica, Online Outreach Specialist , May 29, 2023
We apologize for your experiences with the dishes not cleaning and with your spray arm melting. Ensure not to over crowd your dish racks to allow proper water and heat follow throughout the appliance. When it comes to the spray arm, make sure it is secure so that when it is spinning it will not fall onto the heating element. Should you need assistance, please call us at 800-374-4432 Mon-Fri, 8:30 am-8 pm EST.
at about 6 months old, the dishwasher started making a loud noise and displayed an error code. I called support and a tech came out and “repaired” it. Nearly 2 months later, I am waiting on the 4th service call. As a result, will NEVER purchase another Frigidaire or ElectroLux product.
Response from frigidaire.comBy John, Online Outreach Specialist, May 25, 2023
Hi there, our valued customer. We feel terrible to hear that you’re having this experience with your new dishwasher. We show you were able to reconnect with our Customer Care Team and that you’re working with them towards a resolution. We highly suggest that you coordinate this concern directly with them so we can fully assist you and provide resolutions in this matter. Please contact us via Live Chat or call us at 1-800-374-4432, and we will dive right in. Best regards, John.