[This review was collected as part of a promotion.] installation was more complex than necessary. instructions not completely clear, needed to re-read and compare to some differences in manufacture. washes well, but drying function leaves items damp, needing to be hand dried.
Response from frigidaire.comBy Rox, Online Outreach Specialist, June 23, 2023
Hello! We want to personally thank you for sharing your important quality concerns and experiences with us. Please know that our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Consumer satisfaction is of the utmost importance to us here at Frigidaire. We are here and ready to step in to help make things better. We recommend you use rinse aid, Rinse aid improves drying, reduces water spots, and prevents filming. With it, water sheets off dishes rather than forming water droplets. In some models, you can adjust rinse aid levels. And you can also select the NORMAL WASH and HI-TEMP WASH pads along with a Rinse Aid agent for improved drying performance. Should you have further concerns that we may be able to help with, please connect with us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist. -Rox
[This review was collected as part of a promotion.] I really like my Frigidaire dishwasher however, I don’t understand I’ve tried every setting and it is just not cleaning the dishes as well as I would hope
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 23, 2023
Hi, Stacey. Thank you for your time in providing feedback. We hope that your unit is not giving you so much trouble or having issues. You may also consider checking out some tips and recommendations in the Use and Care Manual at pages 17 to 18. If you have some questions, feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
[This review was collected as part of a promotion.] So far, this dishwasher has exceeded my expectations. I LOVE the third rack at the top, and it's super quiet. Even the door has a solid feel to it.
[This review was collected as part of a promotion.] I absolutely love this new dishwasher. It cleans my dishes so well and the stainless steel drum looks sparkling compared to my old plastic one. Frigidaire has always been a great brand to me but this new dishwasher is my favorite!
[This review was collected as part of a promotion.] Overall I really like this dishwasher. I use cascade but the dishes don’t get clean like they claim in the commercials so …. My main reason for this review is the silverware basket in this model dishwasher is the worst. Whoever decided to leave giant gaps around the top of the basket. Not a good plan. Silverware will slide out when trying to put it I. The dishwasher or shorter pieces stick out and prevent the rack from going into the dishwasher. The pieces will hang up and stop the rack from rolling in. I would not complain if someone would send me a different basket without the giant gaping holes that the silverware slips through. Small squares from top to bottom, PLEASE!
Response from frigidaire.comBy Jessica, Online Outreach Specialist, June 19, 2023
We are saddened that your experience didn't meet your expectation. Your comments are vital to us in improving future appliances. If you have any additional suggestions, comments, or concerns please let us know!