Customer Reviews for Frigidaire - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, MaxDry, and 49 dBA - Stainless Steel
Customer Rating
4
on August 5, 2023
Posted by: Stolbert82
[This review was collected as part of a promotion.] So far we are enjoying it. It's quiet and send to get everything clean. I took off a start because the trays seen flimsy.
I am not happy with this dishwasher. It is not doing a jib as expected from brand new appliance. Dishes are ok after normal circle but glasses are terrible. I tried different setting, right dishwasher supply nothing really works. Honestly so disappointed, missing my old dishwasher even after 20 years was doing great job with short circle. Still not giving up and looking for different tips and recommendations but it should be so hard to set up dishwasher for a nice wash.
Response from frigidaire.comBy Angel, Online Outreach Specialist, August 7, 2023
Hello Valued Consumer!
We never like to see our family unhappy with their appliance or the service provided. We would love it if you gave us another chance to possibly make things better. For not cleaning issue, we recommend for you to check if the dishes streaked or is their soil left on the dishes. If yes, streaking indicates a rinse aid is needed or you may have hard water. Clean your Dishwasher by: OPTION 1: Run an empty cycle with the PowerPlus or Heavy Cycle and Santize Option. OPTION 2: Pour 1 cup of white vinegar directly into the tub and run an empty cycle. (DO NOT add detergent). Items should be loaded properly, this will help me determine if it's a general issue or in a particular rack. Large items on the bottom rack. Small items on top rack. There should be space between the items to allow water flow. Pans, cups, and dishes shouldbe loaded facing down. Utensils should not be nested. The spray arms should not be blocked allowing them to rotate freely. Please check if there is water in the bottom of the tub. Check the following are installed correctly: 1.Water Supply Hose 2.Drain Hose 3.Filter has been cleaned out. At your convenience, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. We look forward to speaking with you!-Angel
[This review was collected as part of a promotion.] It is so quiet compared to the previous dishwasher that came with our house. And it does a better job at cleaning than the previous one we had.
[This review was collected as part of a promotion.] Generally satisfied . The interior racks are a problem. While they seem to hold a lot of dishes they don't adjust in any way . The bottom rack comes off track easily when rolled all the way out and the very top cutlery tray hits the top spray arm and therefore is unusablw.
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 7, 2023
We want to hank you for sharing your important quality concerns and experience with us. Your voice and suggestions matter to us! Please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. If there is any assistance you may need, please feel free to reach out to us via live chat or call us at 1-800-374-4432 Monday-Friday 8:30 am- 8:00 pm EST. - Maria
[This review was collected as part of a promotion.] Awesome! Love it! Very quiet, don’t even know when it is running. Like the extra rack for silverware. Cleans and dries dishes great! Would buy it again!
[This review was collected as part of a promotion.] So far dishwasher works great. Sometimes it’s hard to maneuver the lower basket because it comes off the track.