Easy to unload. Comfortable. didn't have an odor. My first king sized mattress and I'm addicted. Only complaint was that the actual box was pretty damaged when it arrived (ie pieces of the cardboard box were missing and you could see into the box) so made me extremely nervous about if the mattress itself was damaged but I then saw that it was wrapped in thick plastic so it made me feel a little better. No issues that I've noticed since.
Since getting this mattress my aches and pains have gone away. I sleep so much better. Very grateful I made the change
I would recommend this to a friend!
Written by a customer while visiting Serta
Customer Rating
4
Quick fluff!
on February 21, 2024
Posted by: Smithsleeper
Left it in the bag to fluff up and it did well. I also warmed up the room with natural sunlight before opening the box. Took only 10 min! Can’t wait to try it.
Written by a customer while visiting Serta
Customer Rating
5
So far we are adjusting to the bed and we like it.
on April 16, 2024
Posted by: David B
So far, we are adjusting to the bed and we like it.
I realize that a mattress will change over time. I have only had the mattress a few weeks & I don’t find it comfortable. I feel depressions at pressure points already.
Received mattress very quickly. Easy to unwrap and install. Unfortunately I have determined that I need a 'very' firm mattress and will need to make a change. This mattress holds its shape uniformly, but is not firm enough for me.