Customer reviews from medela.com
Medela - Hands-free Collection Cups - Yellow
Average customer rating
4.3
(69 Reviews)
Rating breakdown 69 reviews
5 Stars
38
4 Stars
19
3 Stars
7
2 Stars
2
1 Star
3
71%of customers recommend this product.
(
5 out of
7)
Customer Reviews for Medela - Hands-free Collection Cups - Yellow
Customer Rating
5
Pip we
on July 23, 2023
Posted by: SHutton113
[This review was collected as part of a promotion.] These cups were very convenient for my busy schedule. They were easy to use. While pumping with these, I was able to do laundry, dishes, and play with my kids in the floor because of these hands free cups, none of which I was able to do before! These cups were very easy to clean and assemble. When Stellar Product Testing Panel offered me this product, I was very excited because I’m a mom of 3 and don’t have time to be stuck to the wall.
Response from medela.comBy Your Customer Solutions Team, December 14, 2023
Hi SHutton113--- Thank you for taking the time to share your positive feedback. We're thrilled to hear that your experience with the Hands-free Collection Cups has been great!
Written by a customer while visiting medela.com
Customer Rating
5
Another winner from Medela
on July 23, 2023
Posted by: Msctanner
[This review was collected as part of a promotion.] After trying hands-free options from other brands, I had concerns about fit and effective suction - but I can happily report that this was not a problem, IN FACT the fit on these collection cups was the most comfortable I've experienced. I was given this breast pump accessory to try as part of the Stellar Product Testing Panel and they worked seamlessly with my Pump in Style pump and I was stoked to see they included 2 sizes of flange so I could get a good fit for each boob. Cleaning was also a breeze, so few parts to wrangle and easy to pour from into collection bags.
Response from medela.comBy Your Customer Solutions Team, December 14, 2023
Hi Msctanner--- Thanks for sharing your experience! We're happy to know you found them comfortable to use!
Written by a customer while visiting medela.com
Customer Rating
5
Makes my pumping more productive
on July 23, 2023
Posted by: DepTri
[This review was collected as part of a promotion.] Thanks to the Stellar Product Testing Panel for providing me with this breast pump accessory! I am so thrilled I was able to test these or I wouldn’t have known about them! They are an excellent addition to my Medela pump and make getting my pumping sessions done each day so much more productive! I love that I can move around and get things done while pumping. They are super effective unlike many other hands free pumps I have tried and very simple to clean! I also love that they are clear! I would highly recommend these if you would like painless, hands free pumping!
Response from medela.comBy Your Customer Solutions Team, December 14, 2023
Hi DepTri--- Thank you for sharing your positive experience! Wishing you the best!
Written by a customer while visiting medela.com
Customer Rating
3
Prefer original design
on July 23, 2023
Posted by: ALM127
[This review was collected as part of a promotion.] I received these collection cups from Stellar Product Testing Panel. I was excited to have received these cups to test as I really liked the cups that first launched in January. As a pumping mom it is very helpful to have a spare set to add to the rotation. Upon reception, I was disappointed to see the design changed completely. The cups work well and do their job, but they are not as easy to use as the original set. Assembly and disassembly was not easy for me. I still find myself struggling to put the cups together and pull them apart for cleaning. The original tab on the bottom of the cups that made them easy to take apart is no longer there. The original pour spout at the top of the cups is also different and no longer has that “hook” feature that helps put the cup and flange together. There is a spout, but that too, is changed. I’m not a fan of the o-ring that was added to the design. It is easy to take off and put on, but it’s an unnecessary fourth piece that takes away from the intended 3 piece goal of the original cups. I am still able to multitask and pump in public places as they are low-profile under your clothing. I like the cups, but I don’t love them as much as I do the original design. I’ll continue to use them until I finish my pumping journey, but I wish they were the same as the first set.
Response from medela.comBy *, Your Customer Solutions Team, August 29, 2023
Hi ALM127--- Thank you for sharing your review with us. We value our customer’s comments and we’re dedicated to providing quality products and service. Your feedback helps us with continuous improvements. Best wishes!
Written by a customer while visiting medela.com
Customer Rating
4
Great addition to the Freestyle Flex
on July 24, 2023
Posted by: Morjan
[This review was collected as part of a promotion.] I love these Hand-Free cup for my Freestyle Flex for pumping at work! Just having them on hand for those days when you can't get away to pump is such great convenience, especially since I can use the same pump with my regular flanges/bottles. I generally pump in a private room with my bottles, but I can use these cups at my desk during busy days and none of my coworkers ever notice.
There's only 3 to 4 pieces to wash, which is great for work since you don't risk losing a small part here or there. And I also have to wash my parts in a bathroom sink, so I prefer only needing to wash 3 large parts and then get out of there. There is a o-ring (like a gasket around the cups) that they say you can leave when washing. But I prefer to take them out when I was since it's still a part that's touching my breast milk.
I'm not a fan of not being to look down and align the flange when putting on the cups, but I think that's the sacrifice for keeping the cups to just 3 parts. The cups also stand on their own! I highly recommend the cups especially to a busy pumper who already owns a medela pump. Thanks to the Stellar Product Testing Panel for providing me with this breast pump accessory.
Response from medela.comBy Your Customer Solutions Team, December 14, 2023
Hi Morjan--- Thank you for taking the time to share your honest feedback!
Written by a customer while visiting medela.com
Customer Rating
5
Easy Peasy
on July 24, 2023
Posted by: Cristen
[This review was collected as part of a promotion.] Everything about these collection cups is easy. Easy to use. Easy to clean. Easy to assemble. Easy to pour. Easy to figure out. And they make my life easier by allowing me to work and pump or fold laundry and pump. It is important to note that you still need to be connected to a pumping device and these are not portable. But I love having the freedom to use my hands while pumping. They are so easy to pour into cups or storage bags, which isn't always the case with collection cups. They also have a flat bottom so you can set them on the counter without them spilling. I now exclusively use these over the ones that come with my pump. Thank you to Stellar Product Testing Panel for this fabulous product.
Response from medela.comBy Your Customer Solutions Team, December 14, 2023
Hi Cristen--- We're thrilled that you have enjoyed the ease of use that our Hands-free Collection Cups offer! Thank you for your feedback!
Written by a customer while visiting medela.com
Customer Rating
5
I would buy
on July 24, 2023
Posted by: OKCBlondie
[This review was collected as part of a promotion.] I received this breast pump accessory from the Stellar Product Testing Panel, but this is my honest opinion. I already owned a compatible pump. I am 11 months post partum and still doing a combination of nursing and pumping. I think it is great the company finally came out with this product, as there are times that I need to pump in the car, while I'm driving somewhere. It is so difficult to put on a pumping bra with flanges and connectors (so many parts), and then even more difficult to have to take all that off when I get to my destination. This product cuts down on parts AND means I can just put them into my bra instead of having to put on a hands free pumping bra. I found it easy to use and pumped just as much milk as the traditional way (likely due to the fact that I'm using my traditional plug-in, powerful pump). I found the product pretty easy to clean, except it was slightly difficult to clean all the way inside where the milk makes a 90 degree turn. I really had to push my brush in hard to reach that part. It was easy to dump the milk into a bottle as well, and I would keep a little cooler in my car with ice for the bottle if I didn't have access to a refrigerator where I was going. I would definitely buy this.
Response from medela.comBy Your Customer Solutions Team, December 14, 2023
Hi OKCBlondie--- We appreciate all of your wonderful feedback!
Written by a customer while visiting medela.com
Customer Rating
2
Great concept but has design flaws
on July 24, 2023
Posted by: WB94
[This review was collected as part of a promotion.] I received this product in exchange for my honest view after trying it.
I really wanted to love this product as I am looking for products to make pumping easier and more portable. I love the concept of being able to not be forced to be stationary to pump and be able to work around the house, cook dinner, do laundry, etc. while pumping.
I followed the instructions to the letter to ensure I was using the product correctly but still had leaks almost every time I used it. I would remove them and readjust to ensure the seal was good but it didn't help. It became more of a hassle than a convenience.
The cups were also a bit difficult to pour out of. I seemed to manage to spill at least a little bit while trying to pour into bottles no matter how hard I tried.
The box advertises that there are only 3 parts to have to clean/sterilize but I found that I had to clean the O-ring each time as milk collected around/under it. It was a little hard trying to put it all back together the first few times but became easier the more I did it.
As far as comfort, the cups are very comfortable. They aren't bulky or in the way and make it easy to just place in a nursing bra and wear while pumping.
Overall, these cups are a great concept but they missed the mark on the design due to excessive leaking, difficulty pouring, etc. I would love to use them if these issues were resolved.
I really wanted to love this product as I am looking for products to make pumping easier and more portable. I love the concept of being able to not be forced to be stationary to pump and be able to work around the house, cook dinner, do laundry, etc. while pumping.
I followed the instructions to the letter to ensure I was using the product correctly but still had leaks almost every time I used it. I would remove them and readjust to ensure the seal was good but it didn't help. It became more of a hassle than a convenience.
The cups were also a bit difficult to pour out of. I seemed to manage to spill at least a little bit while trying to pour into bottles no matter how hard I tried.
The box advertises that there are only 3 parts to have to clean/sterilize but I found that I had to clean the O-ring each time as milk collected around/under it. It was a little hard trying to put it all back together the first few times but became easier the more I did it.
As far as comfort, the cups are very comfortable. They aren't bulky or in the way and make it easy to just place in a nursing bra and wear while pumping.
Overall, these cups are a great concept but they missed the mark on the design due to excessive leaking, difficulty pouring, etc. I would love to use them if these issues were resolved.
Response from medela.comBy *, Your Customer Solutions Team, August 22, 2023
Hi WB94--- We're very sorry to hear that, we know how important every drop of milk is. Please consider reaching out to our Customer Service team at 800-435-8316 so we can do our best to help. We look forward to hearing from you!
Written by a customer while visiting medela.com