Customer reviews from medela.com
Medela - Freestyle Hands-free Double Electric Breast Pump - Gray
Average customer rating
4.2
(373 Reviews)
Rating breakdown 373 reviews
5 Stars
206
4 Stars
100
3 Stars
22
2 Stars
13
1 Star
32
74%of customers recommend this product.
(
121 out of
164)
Customer Reviews for Medela - Freestyle Hands-free Double Electric Breast Pump - Gray
Customer Rating
5
The Medela Freestyle Hands Free Double Electric
on February 18, 2023
Posted by: Lesley
[This review was collected as part of a promotion.] I received the Medela Freestyle Hands Free Double Electric Pump as part of the Stellar Product Testing Panel and couldn't be more happy with it!
The Freestyle Double is the third Medela pump I have tried. Though I was happy with all three of them, this model is hands down the best for anyone who pumps frequently or who doesn't have time to sit and hold a pump multiple times a day.
My baby needs a lot of attention and likes to be held a lot. She is also not the best at breastfeeding so we almost exclusively pump. Until now, I had been using a single side pump that needed to be held. With the Freestyle Hands Free Double Electric pump, I can pump in half the time while doing housework or playing with my little one.
This pump has great suction and fit and was easy to place in my bra. It did take some getting used to since it has very different parts than other Medela pumps. But once I got the hang of it, it became my primary pump.
I've gone from pumping 6 hours a day down to 3 and can get things done while I do it! I really recommend that anyone hoping to pump that they invest in this model. It really works well and saves time.
One note for moms who have very small nipples. This model may not work quite as well for you since there are fewer options for size ranges. But if that isn't the concern this is the model to get.
The Freestyle Hands Free Double Electric is one of the higher end Medela pumps. But if you want to pump long term it is absolutely worth it to save you time and frustration.
Response from medela.comBy *, Your Customer Solutions Team, May 17, 2023
Hi Lesley--- That's wonderful to hear! Thank you for your positive review!
Written by a customer while visiting medela.com
Customer Rating
5
Freedom to pump
on February 18, 2023
Posted by: pamo
[This review was collected as part of a promotion.] Thanks to the Stellar Product Testing Panel for providing me with this breast pump. I was considering purchasing a handsfree pump for a while, so I was very glad to be able to review this model.
I've been using Medela pumps for years and was never disappointed with their quality. This one was no exception. It's carefully packaged, and comes with a comprehensive user manual. The suction power was enough for me, but I could still go few levels higher if needed. The collection cups consist of only three parts, which is a very positive feature to me. It is straightforward to assemble/disassemble, saving a lot of time when using and cleaning.
I don't pump outside my house, so I can't vouch for discretion when in public. I can, however, attest that it's a great pump to use while multitasking. Walking, reading, cooking, and other house chores were the activities I was able to do during my pumping sessions.
The motor unit is easy to use and charge. The only thing I wish it came with is a clip to hook on to my clothes whenever I'm not wearing an outfit with generous pockets. For those who love to record every pumping session, there's an app we can download and connect to the pump via bluetooth.
My experience with the Freestyle Handsfree Pump has been very positive. I highly recommend it to those who don't enjoy sitting down for every pumping session.
I've been using Medela pumps for years and was never disappointed with their quality. This one was no exception. It's carefully packaged, and comes with a comprehensive user manual. The suction power was enough for me, but I could still go few levels higher if needed. The collection cups consist of only three parts, which is a very positive feature to me. It is straightforward to assemble/disassemble, saving a lot of time when using and cleaning.
I don't pump outside my house, so I can't vouch for discretion when in public. I can, however, attest that it's a great pump to use while multitasking. Walking, reading, cooking, and other house chores were the activities I was able to do during my pumping sessions.
The motor unit is easy to use and charge. The only thing I wish it came with is a clip to hook on to my clothes whenever I'm not wearing an outfit with generous pockets. For those who love to record every pumping session, there's an app we can download and connect to the pump via bluetooth.
My experience with the Freestyle Handsfree Pump has been very positive. I highly recommend it to those who don't enjoy sitting down for every pumping session.
Response from medela.comBy *, Your Customer Solutions Team, May 17, 2023
Hi pamo--- We're so glad that you had a great experience with your pump!
Written by a customer while visiting medela.com
Customer Rating
5
Another home run by Medela
on February 18, 2023
Posted by: JustineMacD
[This review was collected as part of a promotion.] Another excellent, reliable, incredibly well thought out product by Medela. I would truly like to thank the design team behind this pump and buy them a coffee at least! The Freestyle Hands Free Double Electric Breast pump is everything a parent needs it to be - discreet and compact, has multiple different suction strengths, is a incredibly clever two phase system, and is super easy to clean with minimal style and few parts which are all.. wait for it.. dishwasher safe! I was given this breast pump as part of the Stellar Product Testing Panel and was completely unaware of the benefits of having the cups that slip into any bra compared to the older style with special pumping bra and bottle ends I has been using previously. I can pump anywhere discreetly and completely hands free. The thought and care that went into this pump is impressive. Not only are there minimal parts to take apart, put together, and clean, the cups themselves are clear so you can see expression taking place to make sure output is effective with cup placement around the nipple. The pump itself is so small and lightweight, making it incredibly easy to walk around with it hanging around my neck (hot tip - use a lanyard). Even the cups have a flat edge to place on a surface while pouring every last drop of milk out of the cleverly placed spouts. They truly thought of everything! The light up screen makes nighttime usage a breeze. The charge lasts for multiple sessions which is just such a life saver when I already have enough of my mind. Thank you Medela for another home run product.
Response from medela.comBy *, Your Customer Solutions Team, May 17, 2023
Hi JustineMacDonald--- We're overjoyed to know that you have had a great experience with the Freestyle Hands-Free! Thank you for choosing Medela!
Written by a customer while visiting medela.com
Customer Rating
4
Convenient electric pump
on February 18, 2023
Posted by: Mona
[This review was collected as part of a promotion.] I absolutely loved the Medela breast pump. Thanks to the Stellar Product Testing Panel for providing me with this breast pump.
It was effective and straightforward to use. Being hands free while taking care of my little one helped so much. I exclusively breastfeed, and it effectively pumped a good amount of breast milk from each side (4-5 oz total).
Washing the parts was very easy, as there was minimal parts. Only thing difficult was when assembling, you really have to apply pressure to hear the ‘click’ to ensure the breast pump was intact. Charging the pump was very easy and I got a lot out of 1 charge.
Since my LO is eating more foods/fluid, I still pumped for those missed sessions. I’d pop them in my bra while making breakfast/lunch for quick 20-25 min sessions.
Overall, I’d give this pump a 4/5 stars for its easy and convenient use.
Response from medela.comBy *, Your Customer Solutions Team, May 17, 2023
Hi Mona--- Thank you for the great review! We’re so happy you loved your experience and appreciate your honest feedback. Best wishes!
Written by a customer while visiting medela.com
Customer Rating
5
Love this pump
on February 18, 2023
Posted by: LA21
[This review was collected as part of a promotion.] Wow! This is what I’ve been needing! Wish I had this with my first baby. Now with two girls I dreaded pumping because even with the Freestyle Flex, I had a hard time being hands free and getting anything done (found it awkward). Now I just pop this on and away I go! Super easy and effective, can use it whenever I want. Favourite feature is how discreet it is. So glad to have this for my second. This product was received as a part of Stellar Product Testing Panel but my review is honest and my own.
Response from medela.comBy *, Your Customer Solutions Team, May 16, 2023
Hi LA21--- We're thrilled that you have had a great experience!
Written by a customer while visiting medela.com
Customer Rating
5
Amazing
on February 18, 2023
Posted by: Vanessa22
[This review was collected as part of a promotion.] I was given this breast pump to try as part of the Stellar Product Testing Panel. I was so thrilled and excited to try it as my old pump just wasn't cutting it anymore. I am a mother to a busy toddler and 9-month-old twins so I need a pump that is easy to use and clean, effective and doesn't tie me to an electrical outlet. The Medela Freestyle Hands Free Double Electric Breast Pump is a dream and it is far superior to any other pump I have tried in the past. I love this pump for so many reasons. The pump is simple to put together with only three parts per collection cup and it is so quick and easy to clean. My old pump had six parts per side to wash and some of the parts were small with little crevices to clean so it took a long time to get everything washed. The parts on this pump are larger with no small crevices so it is easier and less time consuming to clean. I don't dread washing my pump parts now which is a nice bonus. I also love that this pump is hands free. As a Mom of three I don't have time to be tied down to a bulky pump or an electrical outlet. This pump allowed me to go about my usual daily routine while pumping due to its discreet and compact size. The collection cups were extremely comfortable and fit nicely in my regular bra and the pump fit well into my pocket. The comfort of the collection cups made me want to pump more often which is a win for me and my babies - I used to dread pumping before using this pump. I like that the collection cups are transparent so I can do a quick check to make sure that the pump is positioned properly and that milk is flowing. I was amazed that I was able to bend down to pick up my kids or clean messes while pumping with no spills or leakage from the collection cups at all. It was so nice to be able to pump without bulky bottles hanging off of me. This pump has allowed me tons of flexibility that I didn't have before as I am able to put it on and do whatever I want without limits whether that was going for a walk, playing with my kids, cleaning, cooking or just watching television. While wearing this pump I continued on with my normal day and would even forget I was wearing it at times. The pump is effective at collecting milk. The pump has a great and easy to use interface that shows battery life, how long you have been pumping for and the mode you are in. It only has a few touch buttons on it so it is easy to switch between modes and turn the level up or down. My only small wish is that this pump had a clip on the back to clip it onto your pants for when you don't have a pocket. It does have a nice adjustable drawstring at the top to attach it to your wrist which is helpful though. It was easy to carry and place on the counter or anywhere if you don't have a pocket and the tubing is long enough that this wasn't really an issue.
Overall, I cannot say enough good things about this pump. It was extremely easy to use, a dream to wash and it was effective at collecting milk. I would highly recommend this product to anyone who wishes to pump.
Response from medela.comBy *, Your Customer Solutions Team, May 17, 2023
Hi Vanessa22--- It's terrific to hear that you love it! Thank you for sharing your feedback. We're wishing you all the best!
Written by a customer while visiting medela.com
Customer Rating
4
Great Hands Free Option
on February 18, 2023
Posted by: Pump
[This review was collected as part of a promotion.] I received this pump through the Stellar Panel to review. First off - I loved the hands-free pump that truly was hands-free and didn’t need connecting to my nursing bra with straps. The pump is effective and easy to use. Two areas that I struggled with a bit were the size (it didn’t really fit into my bra as it stuck out quite a bit) and that if I leaned too far back the milk wouldn’t drain into the collection cup and would leak back onto me. That being said, that was more of an issue with past Medela pumps I’ve used so this one is definitely an improvement! I’d recommend this breast pump for its ease of use and true hands-free model.
Response from medela.comBy *, Your Customer Solutions Team, May 16, 2023
Hi Pump--- Thank you for your honest feedback!
Written by a customer while visiting medela.com
Customer Rating
5
The pump of your dreams
on February 18, 2023
Posted by: Jenny
[This review was collected as part of a promotion.] I was given this breast pump to try as part of the Stellar Product Testing Panel, but I would’ve purchased it regardless. I’ve always been a mom who values balance and multitasking especially with multiple kids (and a husband) at home. I’m already a huge fan of Medela products and this is my third pump I’ve used of theirs and it’s hands down (and hands free!) my favourite. I no longer need to dig out a pumping bra and worry about an additional thing to wash or carry around with me when I head out of the house. The output of milk produced from this pump is equatable if not more (maybe because I’m less stressed and overwhelmed about all the pump parts I need to put together) to previous models I’ve used like the freestyle flex and PIS. I love that I don’t have to lug around a giant base pump, it’s super quiet/discreet (I’ve tested it out while having coffee with my girlfriends) and did I mention HANDS FREE - I could actually drink coffee with my gfs and not have to adjust my pump every few mins! My only feedback is that I wished this pump was around when I had my first baby, but I’m so happy that Medela has put out this amazing product for all pumping moms who want that extra time back in their life.
Response from medela.comBy *, Your Customer Solutions Team, May 16, 2023
Hi Jenny--- We appreciate you taking time to share your wonderful feedback. Thank you for choosing Medela!
Written by a customer while visiting medela.com