Customer reviews from medela.com
Medela - Freestyle Hands-free Double Electric Breast Pump - Gray
Average customer rating
4.2
(368 Reviews)
Rating breakdown 368 reviews
5 Stars
204
4 Stars
98
3 Stars
22
2 Stars
13
1 Star
31
74%of customers recommend this product.
(
119 out of
161)
Customer Reviews for Medela - Freestyle Hands-free Double Electric Breast Pump - Gray
Customer Rating
4
Great Handsfree Pumping
on February 17, 2023
Posted by: SarahMacIntyre
[This review was collected as part of a promotion.] The Medela Handsfree Pump is great option for new moms! I have two toddlers and a four month old baby- so I truly enjoyed the ability to get up and get busy while pumping! The pump discretely fits into your bra with a small pump attached by tubing can be worn on your wrist or in a pocket. This allows for me to be running around after my toddlers, cleaning or cooking all while pumping! The pump itself is easy to put together and use! It also offers the same power as a full size Medela pump! I am so thankful to Stellar Reviews for the opportunity to try this pump for free for my honest review! This pump is a game changer for moms on the go!
Response from medela.comBy *, Your Customer Solutions Team, May 15, 2023
Hi SarahMacIntyre--- We're happy to know that it has been convenient to use on the go!
Written by a customer while visiting medela.com
Customer Rating
5
Medela Handsfree Breast Pump Review
on February 17, 2023
Posted by: JC129
[This review was collected as part of a promotion.] Thanks to the Stellar Product Testing Panel for providing me with this breast pump! As a busy mom of four kids aged 3 and younger with my youngest being twins, this pump is everything. I love being able to just put it in my regular nursing bra, no fiddling with uncomfortable pumping bras. Its lightweight design makes it easy to pump while multitasking, the pump itself can fit right in my back pocket. I found it relatively quiet and discreet and it actually did a better job extracting milk. The large pieces made it easy to put together and wash. With my busy lifestyle I appreciate just being able to throw it in the dishwasher to clean it. I initially struggled with unhooking the pump and spilling the milk, which was super disappointing, but after a better read through the manual I was able to fix the problem. I love this pump so much that I actually don’t use my previous one anymore. I would recommend this to any new or experienced mom.
Response from medela.comBy *, Your Customer Solutions Team, May 15, 2023
Hi JC129--- Thank you for your positive rating and review!
Written by a customer while visiting medela.com
Customer Rating
5
A Must Have Baby Product
on February 17, 2023
Posted by: BFmama
[This review was collected as part of a promotion.] I received the new double hands free breast pump from the Stellar Product Testing Panel and honestly don’t know how I’ve survived without it. I am a mama of two, finding time to pump in a busy house with an active toddler and a barnacle baby had been difficult. With the hands free double pump I have been able to multi-task! Making dinner, playing with my toddler or doing the endless laundry, I can now pump too! It fits well into my nursing bras and the tubing and parts are compatible with the other Medela freestyle pump I already had purchased a few years ago. The yield of milk is about comparable, which surprised me as typically wearable pumps don’t allow for the same suction as traditional pumps. I loved that the collection cups stand up on the counter alone, however I would have appreciated if the outer shell of the cups were made from a softer material such as silicone instead of the hard plastic. Overall, exceptional product!
Response from medela.comBy *, Your Customer Solutions Team, May 15, 2023
Hi BFmama--- We're overjoyed to know that you're enjoying the Freestyle Hands-Free! Thank you for your honest feedback!
Written by a customer while visiting medela.com
Customer Rating
5
Game changing pump
on February 17, 2023
Posted by: Pump
[This review was collected as part of a promotion.] I looove this pump! I am so happy I was able to test the new Medela Freestyle Hands-free pump thanks to the Stellar Product Testing Panel. This the most comfortable pump I have worn. It is also super efficient and easy to take around. I cannot emphasize how comfortable this pump is, you barely feel it on. I love that it fits in my bra giving me more freedom to move around, get things done and even pick up my little one without worrying about it getting kicked. It is discreet enough I can take it out on walks or pump in public. However, you still can see that you are wearing a pump under your shirt and it does have tubing. I like to get outside daily and sometimes I don’t have extra time once I’m back home to fit pumping in. I was able to use this pump every morning, on our walks, freeing up more time in my day. The pump has 2-phase expression to help pull more milk down and 10 suction levels. There are only three parts making it super easy and quick to put together, wash and sterilize. It can only fit about 4-5oz of milk in each cup which wasn’t a problem for me but if you produce more than this you will have to keep that in mind.
Response from medela.comBy *, Your Customer Solutions Team, May 15, 2023
Hi Pump--- It's wonderful to hear that you love it! Thanks for sharing your feedback!
Written by a customer while visiting medela.com
Customer Rating
4
Love the Medela Handsfree Double Pump
on February 17, 2023
Posted by: Melli
[This review was collected as part of a promotion.] Thanks to the Stellar Product Testing Panel for providing me this pump in exchange for my honest feedback :)
The first thing I love about this pump is how easy it is to disassemble and clean with only 3 parts! This is so important because it saves so much time. It's also very easy to reassemble for use.
Each side holds 5 oz. which is plenty for me personally and they are pretty easy to empty after use.
The cups are very comfortable and light which makes them easy to wear. However, I found the tubes get in the way a little bit and the pump itself is a little bulky to truly be hands-free. I was able to get some laundry and dishes done while pumping which was very helpful - I wasn't glued to the couch or chair!
Overall I'm happy with this pump and will likely continue to use it for the remainder of my breastfeeding journey :)
Each side holds 5 oz. which is plenty for me personally and they are pretty easy to empty after use.
The cups are very comfortable and light which makes them easy to wear. However, I found the tubes get in the way a little bit and the pump itself is a little bulky to truly be hands-free. I was able to get some laundry and dishes done while pumping which was very helpful - I wasn't glued to the couch or chair!
Overall I'm happy with this pump and will likely continue to use it for the remainder of my breastfeeding journey :)
Response from medela.comBy *, Your Customer Solutions Team, May 15, 2023
Hi Melli--- Thank you for taking time to share your honest feedback!
Written by a customer while visiting medela.com
Customer Rating
4
Mother of Two Friendly
on February 17, 2023
Posted by: HillaryAnn
[This review was collected as part of a promotion.] I received this pump as part of the Stellar Product Testing Panel. So far I have really enjoyed using this hands-free breast pump. It is easy to use and very user-friendly. It does a good job at expressing milk in my opinion.
The pump is compact which is great, though not quite as discreet as I had hoped. I still would not use this in front of anyone as it is loud. That said this pump is easier to cover up than others.
I primarily use this while watching TV in the evening with my spouse, or playing video games. I can also wear this pump while doing chores or while caring for both a toddler and baby. This is a big deal as I felt deterred from pumping before because it would require me being pinned to a wall while the kids run circles around me.
My favourite feature on this pump is the design of the milk vessels. They are flat on the bottom, allowing me to set them down without tipping, and they have a pour spout which allows me to quickly extract the milk for storing, before disassembling the parts.
Response from medela.comBy *, Your Customer Solutions Team, May 15, 2023
Hi HillaryAnn--- We appreciate your honest feedback!
Written by a customer while visiting medela.com
Customer Rating
5
More Freedom For Mom Things
on February 17, 2023
Posted by: Sdhemi
[This review was collected as part of a promotion.] The Medela Freestyle Hands Free Double Electric Breast Pump is a game changer! My previous pump was not hands-free and what a difference this makes. It is so quick and easy to set up. I liked that I could choose which way the tubing goes, depending on what I was wearing. Also, it is super easy to clean and does not have many parts to it. My biggest issue with pumping (previous to this) was that I was not able to tend to my active 11 month old. This made it very difficult to build up a supply which is my ultimate goal with pumping. With this pump, I am able to hold my daughter when she needs me. I have also been able to go on walks and do household chores. There has even been times I've nursed one one side while pumping on the other. This has helped me increase my breast milk supply tremendously. I can pump more often than I used to and I found the suction to be very strong. Having 9 different suction levels to choose from is great! I should mention that I found the pumping sound quite loud, even at the lower levels. This was not an issue for me but may be for others. Overall, I would definitely recommend this to breastfeeding/pumping moms. I have already recommended it to a couple of my pregnant friends. Thank you to the Stellar Product Testing Panel for providing me with this breast pump.
Response from medela.comBy *, Your Customer Solutions Team, May 15, 2023
Hi Sdhemi--- We're glad to know that you're enjoying the portability and ease of use that our Freestyle Hands-Free offers. Thank you for your honest feedback!
Written by a customer while visiting medela.com
Customer Rating
4
Great pump with small room for improvement
on February 18, 2023
Posted by: Lina
[This review was collected as part of a promotion.] I was so excited to receive this pump from Stellar Product Testing Panel! I've always wanted to try a wearable breast pump but I was unfamiliar with the brands that offer them. They are costly and I did not want to invest in one in case it didn't work well, so I always pumped with a traditional double electric pump. I was using Medela Freestyle Flex prior to receiving Freestyle Hands Free, and there are pros/cons to each.
PROS:
- Firstly, I absolutely LOVE how discreet and compact this pump is. This is truly a hands free pump that you can wear under your shirt and no one would even know (except for the fact that your cup size would increase by 3x). It's quieter than a traditional pump. While you can also be 'hands free' with a pumping bra while using the Flex, it was bulky and the pump parts/bottles would get in the way sometimes. The Flex is also far from discreet and I always worried I would accidentally knock into something and cause spillage. That is not a concern at all with the wearable pump. It stays securely inside your bra and does the job effectively.
PROS:
- Firstly, I absolutely LOVE how discreet and compact this pump is. This is truly a hands free pump that you can wear under your shirt and no one would even know (except for the fact that your cup size would increase by 3x). It's quieter than a traditional pump. While you can also be 'hands free' with a pumping bra while using the Flex, it was bulky and the pump parts/bottles would get in the way sometimes. The Flex is also far from discreet and I always worried I would accidentally knock into something and cause spillage. That is not a concern at all with the wearable pump. It stays securely inside your bra and does the job effectively.
- There are only 3 parts to clean (per side) which makes the clean up less of a hassle.
- There's no compromise on the suction. I find the suction to be comparable to what I was used to with the Flex.
- It is super easy to pour the milk out from the shells and it is less likely to spill. With the Flex, you have to unscrew the bottles from the pump parts while the bottles are full. This means there's more chance for you to spill because there's a lot more handling involved. With the wearable pump, you just pour directly into a bag/bottle.
CONS:
- It is more difficult to see if you have placed your nipple correctly (i.e. in the middle of the shield). Since the 'tunnel' of the shield is inside the shell which you then need to place inside your bra, you can't really look to see if you've positioned it right. This is just the nature of a wearable pump and you'll have to get used to it.
- It is more difficult to see if you have placed your nipple correctly (i.e. in the middle of the shield). Since the 'tunnel' of the shield is inside the shell which you then need to place inside your bra, you can't really look to see if you've positioned it right. This is just the nature of a wearable pump and you'll have to get used to it.
- There is a fill level on the outer shell but it's impossible to get an accurate reading if you use that. When you place the shells on the table, they stand freely on an angle. However, the fill level reading is not on the same angle so the milk is slanted towards one side. You will have to pour it into a bottle to get an accurate reading. For someone like me who freezes all the milk I pump, I cannot pour directly into a bag. I must use a bottle to get a reading before I freeze the milk in a bag.
Overall, I think this is a great pump and I've since replaced my Flex with this one. I can pump anywhere discreetly and effectively. I'm so glad Medela decided to make a wearable pump so even though it's new, you know it's a brand that you can trust!
Note: There isn't a lot of milk in the photo that I provided because I just nursed prior to pumping. This is in no way reflective of the effectiveness of the pump.
Response from medela.comBy *, Your Customer Solutions Team, May 16, 2023
Hi Lina--- Thank you so much for taking the time to share your experience. We wish you all the best!
Written by a customer while visiting medela.com