Customer reviews from medela.com
Medela - Freestyle Hands-free Double Electric Breast Pump - Gray
Average customer rating
4.2
(373 Reviews)
Rating breakdown 373 reviews
5 Stars
206
4 Stars
100
3 Stars
22
2 Stars
13
1 Star
32
74%of customers recommend this product.
(
121 out of
164)
Customer Reviews for Medela - Freestyle Hands-free Double Electric Breast Pump - Gray
Customer Rating
5
So Impressed
on December 8, 2019
Posted by: CashieTea
from California
Gender:Female
[This review was collected as part of a promotion.] Seems so strange to say that I felt like bragging about this pump but it was so easy to use compared to the other pumps I've used in the past. The pump is so small and convenient. I read the instructions before starting to use this pump for the first time but it was incredibly simple to get started. Pretty much as easy as plug and go if you're already familiar with breast pumps in general.
I received my pump right in time for a Vegas trip so I pumped during the road trip out there. I used this pump with a hands free pumping bra and it really allows you to multitask! My friends were amazed that I was pumping and driving. The pump is so small and discreet that they actually had no idea until I had put the milk into cooler bags.
The majority of time when I pump I'm at work and on my laptop so the USB charging function is really helpful. I will welcome any and all extra functions that they've added to this pump. I love new gadgets and really consider this pump to be a high tech device that makes life much easier as a mom of young babies.
I received my pump right in time for a Vegas trip so I pumped during the road trip out there. I used this pump with a hands free pumping bra and it really allows you to multitask! My friends were amazed that I was pumping and driving. The pump is so small and discreet that they actually had no idea until I had put the milk into cooler bags.
The majority of time when I pump I'm at work and on my laptop so the USB charging function is really helpful. I will welcome any and all extra functions that they've added to this pump. I love new gadgets and really consider this pump to be a high tech device that makes life much easier as a mom of young babies.
Thank you Stellar Product Testing Panel for giving me the opportunity to test out this great pump.
I would recommend this to a friend!
Response from medela.comBy *, Your Customer Solutions Team, February 6, 2020
Hi CashieTea--- When you find a product that you love you want to shout it from the roof tops and there is nothing wrong with that! We are so happy that you were able to enjoy your trip with friends and still successfully provide for your little one at the same time. Thank you so much for such a wonderful review and we wish you all the best. Enjoy!
Written by a customer while visiting medela.com
Customer Rating
4
Convenient, but don’t expect to pump in public
on December 7, 2019
Posted by: Jlynn80
from Burlington, ND
Gender:Female
I received this pump to try out as part of the Stellar Product Testing Panel.
Over all this is a super convenient pump that allows you the freedom to move around and do a lot of things a regular pump wouldn’t.
What I loved about it:
1. The pump unit was sleek and compact. It fit into a large pocket such as a sweatshirt or a big cardigan pocket when I was pumping. It was so lightweight too. Normally my pump bag is weighed down with a heavy bulky pump. You could even stick it in your purse if you didn’t want a separate bag. When pumping I could do light tasks around the house and in my office at work without being tied to the wall.
2. The touchscreen was so easy to use. I liked how simple it was and it was so easy to wipe off when needed as there were no buttons.
3. The USB charger. Why hasn’t anyone thought of this before??? So convenient! That was another plus to lighten my pump bag.
4. It was very quiet. I was able to take phone calls and even just watch tv without having to crank the volume over the sound of my pump.
Over all this is a super convenient pump that allows you the freedom to move around and do a lot of things a regular pump wouldn’t.
What I loved about it:
1. The pump unit was sleek and compact. It fit into a large pocket such as a sweatshirt or a big cardigan pocket when I was pumping. It was so lightweight too. Normally my pump bag is weighed down with a heavy bulky pump. You could even stick it in your purse if you didn’t want a separate bag. When pumping I could do light tasks around the house and in my office at work without being tied to the wall.
2. The touchscreen was so easy to use. I liked how simple it was and it was so easy to wipe off when needed as there were no buttons.
3. The USB charger. Why hasn’t anyone thought of this before??? So convenient! That was another plus to lighten my pump bag.
4. It was very quiet. I was able to take phone calls and even just watch tv without having to crank the volume over the sound of my pump.
Some things I didn’t like:
1. Though the pump unit is small, it isn’t small enough to fit in pants pockets. This required me to have to make sure I wore something that would accommodate it. It has a short cord attached to it, but this is completely useless to attach it to you. I would suggest having some sort of clip that you could attach to a waistband.
2. Prior to receiving the pump I was under the impression that I could discretely pump in front of people. This isn’t the case. The only concealable thing is the pump unit. The flanges and bottles are still like the standard ones that come with other pumps. They are very obvious when you’re wearing them. There’s no way you could go out in public with them on.
1. Though the pump unit is small, it isn’t small enough to fit in pants pockets. This required me to have to make sure I wore something that would accommodate it. It has a short cord attached to it, but this is completely useless to attach it to you. I would suggest having some sort of clip that you could attach to a waistband.
2. Prior to receiving the pump I was under the impression that I could discretely pump in front of people. This isn’t the case. The only concealable thing is the pump unit. The flanges and bottles are still like the standard ones that come with other pumps. They are very obvious when you’re wearing them. There’s no way you could go out in public with them on.
If you’re looking for a pump that allows you the freedom to get some things done while pumping, then this is a great choice. If you want a pump that you can discretely use in public this won’t work. Overall I think it’s a great option compared to traditional pumps.
I would recommend this to a friend!
Response from medela.comBy *, Your Customer Solutions Team, February 7, 2020
Hi Jlynn80--- We are so happy that you are enjoying the ease of use and the freedom that the Freestyle Flex Breast Pump has offered. We appreciate your feedback on the strap and will forward this to our product team. Through your feedback we are able to take steps towards change. Thank you for your honest review and we wish you all the best. Have a lovely day!
Written by a customer while visiting medela.com
Customer Rating
5
Life changing Pump (no exaggeration)
on December 7, 2019
Posted by: Anonymous
from Denver, CO
Gender:Female
I received this pump as part of the Stellar Product Testing Panel and now I want to have more children, it is THAT good! First let’s talk about the size. This pump is slightly bigger than a phone making it ideal to use on the go. As a mother of two, gone are the days of pumping in a quiet room, in a rocker listening to soothing music. Pumping now has become an activity I do while doing others. With my previous pump I was limited to a 3 ft radius and could realistically only put makeup on and pump. This new pump has completely changed that. Because it is so small I was able to fit it in the pocket of my robe and get ready. But here’s the real magic, this pump is USB powered, but also holds a charge. I could literally walk downstairs and make my 5 year old breakfast after getting ready and not once have to stop pumping. I’ve found myself pumping more and not dreading it because of this new found freedom! The USB charger is amazing. It’s light and small. Although I’m not working currently, I remember a time when I commuted to work and got stuck in traffic. I felt like I was going to explode and had to hand express into my breast pad (so glamorous I know). Had I had this pump it would’ve been no problem. If my charge hadn’t held, I could’ve just plugged it right into my car and saved a little of my dignity. One last thing, although I could go on and on, they’ve found every way to make this more compact and efficient. Even the tubing is more efficient. There is one tube regardless if you are pumping one side or both. You simply hook the tube into itself if you want to convert it to single side pumping! So genius! I don’t think I’ve ever loved a baby product so much.
I would recommend this to a friend!
Response from medela.comBy *, Your Customer Solutions Team, February 6, 2020
Hi Cmichellegarcia--- We absolutely love how much you love the Freestyle Flex Breast Pump. Pumping can be stressful, we all know that, and we are thrilled that using this pump has made pumping more enjoyable for you. We are so happy that you have enjoyed the great new features it provides and we appreciate your warm words of praise. Your feedback will help other moms when making their product decisions in the future. Have a wonderful day!
Written by a customer while visiting medela.com
Customer Rating
4
Medela Does It Again!
on December 7, 2019
Posted by: kgv1985
from Tennessee
Gender:Female
[This review was collected as part of a promotion.] I received this product as a part of a Stellar Product Testing Panel. My honest opinion of this little beauty is it's as close to a hospital grade pump as you can get without the price tag. I exclusively pump and used Medela products only - Symphony, Sonata, and now Freestyle. It's definitely 100%s better than the Sonata with a suction that can get up there if you don't watch it. I was able to empty pumping on 3-5 minutes longer which is awesome and didn't see a dip in my supply which is AMAZING! You definitely can get up and move around the house which is great but with limitations. I was able to change diapers, fold laundry, and start on dinner while pumping. Y'all I couldn't have done that with any of my other pumps. OH and I could drive!! I started pumping after daycare drop-off to save time and my mornings are so much better. I work from home so it's super easy to get everything cleaned up after I return and stored but I feel like it would be just as easy if you were going into an office. We travelled after Thanksgiving and I was able to pump in the backseat the entire day while charging using my USB port. If you're thinking about exclusively pumping or just want to live your life while pumping this is definitely the one for you! I plan on pumping just a little longer now and that's a big deal.
I would recommend this to a friend!
Response from medela.comBy *, Your Customer Solutions Team, February 6, 2020
Hi kgv1985--- Thank you so much for being a long time loyal member of the Medela family! We love how much you have loved the Freestyle Flex Breast Pump and how much easier it has made things for you. We're so honored that because of this pump you are planning to extend your pumping journey for your little one! Life does not stop when you are pumping mom and you should not have to stop either. Thank you so much for your wonderful review and have a lovely day!
Written by a customer while visiting medela.com
Customer Rating
5
Best pump
on December 7, 2019
Posted by: dem068
[This review was collected as part of a promotion.] I absolutely love this pump. It is compact and so easy to use. So much better than the other pump I was previously using. A rechargeable battery made my life so much eaiser. With other kids to take care of, I was actually able to pump and do things with them, instead of being tied to an outlet. It is the best pump I have ever used!
I received the product as part of the Stellar Product Testing Panel.
I would recommend this to a friend!
Response from medela.comBy *, Your Customer Solutions Team, February 6, 2020
Hi dem068--- We are thrilled that you have had more free time with your kids since using the Freestyle Flex Breast Pump. We're happy that you found it so easy to use and know you will continue to enjoy it. Have a wonderful day!
Written by a customer while visiting medela.com
Customer Rating
5
Excellent Mobile Pump!
on December 7, 2019
Posted by: serrelapin
from Clearwater, FL
Gender:Female
I wish I had this pump when I was working full-time with my first daughter. I always wanted to be able to pump during my long commute and really needed to so I could get enough milk- this pump allows for this! I love how small the pump is, that you can plug it in to the wall, computer (via USB), or just use it if the battery is charged! It is very easy to use and clean. I found that I got more milk from this pump than others that I have used. I love that when using my hands free pumping bra that I could do just about anything. I was able to check and respond to emails, work on homeschooling with my other children, watch a movie and relax............these are things I could never have done before. I received this product from Stellar Product Testing Panel.
I would recommend this to a friend!
Response from medela.comBy *, Your Customer Solutions Team, February 6, 2020
Hello serrelapin--- It is so wonderful knowing that because of the Freestyle Flex Breast Pump you were able to express more milk and even relax and do things with your kids while pumping. We are so happy you are enjoying the great new features it provides and look forward to assisting you in future breast milk feeding needs. Have a great day!
Written by a customer while visiting medela.com
Customer Rating
5
So tiny Yet Powerful
on December 7, 2019
Posted by: DawnEee
from Boston, MA
Gender:Female
[This review was collected as part of a promotion.] Wow! I was amazed when I opened up my pump (it was a tester) from Stellar Testing Panel - it is so small!! It literally fits in the palm of your hand. I was also a little wary, too, because how could it be very powerful if it was so small?
Well, I needn't have worried, because it pumps and gets just as much milk as my pump from the insurance company that is more than twice it's size. It's as good, yet it can go anywhere, even more places, because guess what?
You can CHARGE it up! Yup! You can pump absolutely anywhere, because you don't need a wall plug to use it! You can also use it plugged in if you want to. This really changed the game for me. I have older kids, too, so that means girl scout meetings, sports practice, and lots of general "running around", and there is not always an outlet available when I need one.
You can even charge this in your car if you have a USB port charger. So you can pump, charge it while you're driving to the next thing, and pump again. This is really good if you are trying to build up your milk supply.
One more amazing thing that most pumps don't have that this one does ---- BLUETOOTH! Now, the range isn't very far, so you can't leave your phone in the car and go into a building and think it will work. But if you have your phone in your pocket, purse next to you, or even a few feet away in the hands of your older kid playing a game on it, it will work. You can use the Bluetooth to send the data from your pumping session to the MyMedela app (which is free). It transfers the time you pumped and the intensity. This is Handy because you can look at the data and see if there are certain times/days that you pump more or less.
To sum it up, WOW, this pump is awesome!
I would recommend this to a friend!
Response from medela.comBy *, Your Cusomer Solutions Team, February 6, 2020
Hi DawnEee--- We are so happy that the Freestyle Flex Breast Pump has helped out in your day to day activities with older kids and work. It is great that while using the pump you did not have to worry about when or where you would pump. Thank you so much for your wonderful review and we look forward to continuing on this pumping journey with you. Have a great day!
Written by a customer while visiting medela.com
Customer Rating
5
Traveling Mom’s Best Breastpump
on December 7, 2019
Posted by: Blairbel
from Yonkers, NY
Gender:Female
[This review was collected as part of a promotion.] I travel pretty regularly for work, so when I had the opportunity to test out the Medela Freestyle Flex breast pump courtesy of the Stellar Product Testing program I jumped at the chance. I’m a mom of 5, currently nursing my 15 month old twins so I’ve tried them all and pumped in all kinds of situations. The Freestyle Flex was great for those day trips out of the office. It’s light weight and perfect that it comes in a purse that I can fit my laptop and notebook into. But the light weight doesn’t sacrifice power. It’s still the great dependability of Medela that I rely on. My only complaint was I like the clear breastshields / flanges of their other pumps so I can check the milk output and adjust. These were opaque which was great for privacy when pumping on the train. Overall great pump for a mom on the go!
I would recommend this to a friend!
Response from medela.comBy *, Your Customer Solutions Team, February 6, 2020
Hi Blairbel--- Thank you so much for such wonderful feedback on the Freestyle Flex Breast Pump. We appreciate you taking the time to share your thoughts and are so happy that you've had such a great experience. We wish you all the best in this wonderful journey!
Written by a customer while visiting medela.com