Customer reviews from medela.com
Medela - Freestyle Hands-free Double Electric Breast Pump - Gray
Average customer rating
4.2
(373 Reviews)
Rating breakdown 373 reviews
5 Stars
206
4 Stars
100
3 Stars
22
2 Stars
13
1 Star
32
74%of customers recommend this product.
(
121 out of
164)
Customer Reviews for Medela - Freestyle Hands-free Double Electric Breast Pump - Gray
Customer Rating
5
Pumping Any and EVERYWHERE
on December 9, 2019
Posted by: almosttaradise
from Garfield, NJ
Gender:Female
[This review was collected as part of a promotion.] I was lucky to be able to review this pump from the Stellar Product Testing Panel. I can tell that a lot of thought has gone into this pump. I have several varieties of pumps. This is now my GO-TO pump for pumping on the go. I am able to charge it once a day and it lasts me up till 2 hours without a charge! It is so discreet and quiet. It is the quietest pump I own. No longer do I need a notebook or another app for pumping, Medela has solved that with the pump that connects to its app. I can see when I last pumped, for how long and I can record how much I've pumped. It is a lifesaver not to have to to a ton of extra work when I am a mom on the go. I am so incredibly happy with the new PersonalFit Flex. Other flanges work but this design has increased my amount of milk and my comfort while doing it. Not only is the design on the flanges smart but the overall pump is so very light for a unit that lasts all day without needing to be recharged. I can stick this in my picket and use a pumping bra and get other things done while I am pumping. This is so very helpful. When you are a mom, it feels like you don't have a second to yourself sometimes and I am able to get everything I need to get done while pumping. I can take this pump anywhere and have. I don't always get the same pumping spot at work so I can be so flexible where I pump because this unit is self-sufficient. This is the first unit I have that has an overflow protection. Especially while moving around, with previous pumps, It has been hard when I shift down and milk goes back into my tubes. This is a waste of milk and a danger to my pumps and cleaning and sanitizing the items, It is a TON of work. I am so very excited about this design because this has never happened with my Medela Freestyle Flex pump. In summation, this pump is made for moms like me, moms on the go, moms that want to provide milk for their children without lugging 100 pounds of things every day. This pump fits into my day and my travel. I am so thankful to be able to review this product. I would recommend asking for this as your travel pump.
Response from medela.comBy *, Your Customer Solutions Team, February 7, 2020
Hi almosttaradise--- We can't thank you enough for your warm words of praise on the new Freestyle Flex Breast Pump. We are thrilled it has given you the freedom and flexibility to pump when and where you need to. The MyMedela app is a great feature and we are happy that it has helped you keep track of your pumping sessions with out having to carry extra items with you. Thank you so much for your wonderful review and we wish you the best on your continued pumping journey. Enjoy!
Written by a customer while visiting medela.com
Customer Rating
5
Powerful little pump!
on December 9, 2019
Posted by: Ashleyyyyy
from Washington
Gender:Female
This pump has been such a lifesaver! I work 5 days a week and pump every three hours and has yet to let me down. Super easy to setup, clean and use. I’m so glad I received this pump through the Stellar Product Testing Panel! It was so nice to try and now I get to keep it for my daily routine. It comes with literally everything you could possibly need. I liked the cooler bag, ice pack and bottle/lids. Loved the whole package. Being a first time mom, pumping was foreign to me but this makes it that much easier. I don’t have to worry about doing something wrong it’s all pretty simple. I love the Medela brand everything I’ve ever gotten has been high quality. Even their app helps me track when I last pumped and how much.
I would recommend this to a friend!
Response from medela.comBy *, Your Customer Solutions Team, February 7, 2020
Hi Ashleyyyyy--- Congratulations on being a first time mom and joining the wonderful world of breastfeeding! We are so happy that the Freestyle Flex Breast Pump has made this new journey so easy for you and we appreciate you sharing this story with us. We wish you all the best in your continued journey and look forward to supporting you in your future breast milk feeding needs!
Written by a customer while visiting medela.com
Customer Rating
5
This Pump is a Game Changer
on December 9, 2019
Posted by: Jenny Friend
from Boulder, CO
Gender:Female
[This review was collected as part of a promotion.] I have had issues with my milk supply for both of my babies and have tried all the pumps from the hospital grade ones to manual hand held pumps. Trust me when I say: this one is the best by far!! First of all, the shape of the breast shields are better than others and create a good suction. Second, the pump is small and portable so I can actually get things done while I pump! Doing dishes, folding laundry, working on my laptop are all possible with this pump because you don’t need to be connected to a power source and it’s so compact. It’s really quiet too, an all around mega improvement on breast pumps!! I’m so grateful to the Stellar Product Testing Panel for providing me with this pump!
I would recommend this to a friend!
Response from medela.comBy *, Your Customer Solutions Team, February 7, 2020
Hello Jenny Friend--- We are so happy to hear how well the Freestyle Flex Breast Pump has worked for you! It is great that you are not able to keep busy doing other things while still pumping for your baby. Thank you so much for the wonderful review and we wish you all the best in this journey!
Written by a customer while visiting medela.com
Customer Rating
5
Game changer for pumping
on December 8, 2019
Posted by: Magdalina Miya
from Seattle WA
Gender:Female
[This review was collected as part of a promotion.] This pump was super easy to use, I was basically able to pull it out of the box and figure it out within a few seconds. The fact that it was so portable and able to charge via USB is so convenient. When I typically pump I’m usually stuck somewhere attached to the little pump in the backpack which isn’t always as easy to carry around compared to this freestyle pump. It’s really a game changer. I am able to just throw this in my diaper bag versus having to carry around a diaper bag and a pump backpack. This is definitely replacing my current pump. Thank you to the Stellar product testing panel for the opportunity to review this pump.
I would recommend this to a friend!
Response from medela.comBy *, Your Customer Solutions Team, February 7, 2020
Hi Magdalina Miya--- We are so happy you are enjoying the ease of use and the size of the new Freestyle Flex Breast Pump. Thank you so much for taking the time to share your thoughts! We wish you the best and look forward to supporting you with your future breast milk feeding needs. Have a great day!
Written by a customer while visiting medela.com
Customer Rating
5
2 thumbs up!!!
on December 8, 2019
Posted by: Ejgrigsby
from Spokane WA
Gender:Female
Love it! Only down side is that the technology took some getting use to. It's super quiet and comfortable to use. Thanks to Stellar product for allowing me to try this amazing pump!
I would recommend this to a friend!
Response from medela.comBy *, Your Customer Solutions Team, February 7, 2020
Hello Ejgrigsby--- We love to hear that you are loving the Freestyle Flex Breast Pump. Thank you so much for such a wonderful review and we wish you the best in this wonderful journey. Enjoy!
Written by a customer while visiting medela.com
Customer Rating
5
Truly Flex and Free Pump!
on December 8, 2019
Posted by: prillac
from Irvine, CA
Gender:Female
[This review was collected as part of a promotion.] As a busy nursing mom with more than 1 child, I think this pump is amazing. I'll make this review easy to read by providing bullet points.
1) Ease of use: It's a charge-and-go pump. The accessories snap together easily. It took a couple more steps to download the Medela app and sync it with my phone, but after the initial download, it was intuitive. What I like about the app is that it tells me when the pump needs to be charged.
2) Size: This is the smallest pump in the market (as far as I know). And the shape makes it easy to put flat in the bottom of your bag. You do not need a big bag for this (including the accessories).
3) Charge: Quick charge in about 2 hours. The USB also adds flexibility because now I can charge it on the go with a power pack. And you can pump and charge at the same time!
4) Flexibility: I am free to move! I use the bustier, and I can do multiple things at the same time. I can cook, put make up on, and even pick up toys on the floor! (The closed system is leak-proof so the milk won't spill while you're bending down. Yes!)
1) Ease of use: It's a charge-and-go pump. The accessories snap together easily. It took a couple more steps to download the Medela app and sync it with my phone, but after the initial download, it was intuitive. What I like about the app is that it tells me when the pump needs to be charged.
2) Size: This is the smallest pump in the market (as far as I know). And the shape makes it easy to put flat in the bottom of your bag. You do not need a big bag for this (including the accessories).
3) Charge: Quick charge in about 2 hours. The USB also adds flexibility because now I can charge it on the go with a power pack. And you can pump and charge at the same time!
4) Flexibility: I am free to move! I use the bustier, and I can do multiple things at the same time. I can cook, put make up on, and even pick up toys on the floor! (The closed system is leak-proof so the milk won't spill while you're bending down. Yes!)
Other points:
*) I have an older version of Freestyle and the positioning of the power button was not ideal. I sometimes find the pump turned on because the power button was bumped. Not an issue with this one.
*) Suction power is good. I was worried that the size and/or battery would make it less powerful. I personally did not have any issues and pump about the same amount.
*) It is quieter than other pumps I have used.
*) Medela provides 2 different size breast shields, and these are an upgrade to the old style. Softer, more flexible, and contoured towards breast shape (not just like a funnel anymore). More comfortable and provides greater fit.
*) I have an older version of Freestyle and the positioning of the power button was not ideal. I sometimes find the pump turned on because the power button was bumped. Not an issue with this one.
*) Suction power is good. I was worried that the size and/or battery would make it less powerful. I personally did not have any issues and pump about the same amount.
*) It is quieter than other pumps I have used.
*) Medela provides 2 different size breast shields, and these are an upgrade to the old style. Softer, more flexible, and contoured towards breast shape (not just like a funnel anymore). More comfortable and provides greater fit.
In my book, this pump is hands down a winner. The flexibility to do other things while pumping is priceless (I highly recommend getting the bustier). The size and lightness makes it easy to carry anywhere in a non-bulky bag/purse. And most importantly, despite the size, it still performs!
Thank you to the Stellar Product Testing Panel for providing me with this pump!
I would recommend this to a friend!
Response from medela.comBy *, Your Customer Solutions Team, February 7, 2020
Hi prillac--- It is great to hear that you found the Freestyle Flex Breast Pump so easy to use and that you are enjoying the app and the USB charging capability. We are so happy that it has given you the flexibility to still go about your day and not have to worry about when or where to pump. Thank you so much for sharing your experience. Your feedback will help other moms make their product decisions a little bit easier. Have a wonderful day!
Written by a customer while visiting medela.com
Customer Rating
5
Small but mighty pump!
on December 8, 2019
Posted by: MamaChelC
from Seattle, WA
Gender:Female
[This review was collected as part of a promotion.] I am a mom of 4 boys, and this pump has been an absolute game changer for our busy lifestyle! I have tried multiple brands/styles of pumps over the years and this one is by far my favorite. It is very compact in size and lightweight, making it easy to bring with me anywhere, yet it is still extremely powerful. We've spent time at the Children's Hospital and have used their hospital grade breast pumps many times, and this one is equivalent in its performance but is so much more comfortable (thanks to the PersonalFit Flex Breast Shields). As a mom who pumps 2+ times a day, I'm thankful this one is easy to clean, has a long battery life, has a convenient backlit touch screen for pumping in the dark, and is not loud. So far I have used it on a plane, in the car, at the park, and at home (even while cooking!) with no issues. The app is super helpful and user-friendly, too! It comes with a nice bag but I have preferred to carry it in my much smaller purse/diaper bag. This is one impressive breast pump, and I'm so thankful I was given the opportunity to test it out thanks to the Stellar Product Testing Panel!
I would recommend this to a friend!
Response from medela.comBy *, Your Customer Solutions Team, February 7, 2020
Hello MamaChelC--- We absolutely love your feedback on the Freestyle Flex Breast Pump! It is wonderful that it has worked out so well with your busy life and with your 4 kiddos and that you are enjoying everything that it has to offer. Our team works hard to design innovative products for our breast milk feeding mamas. We appreciate your wonderful review and wish you the best in your pumping journey!
Written by a customer while visiting medela.com
Customer Rating
5
Best Pump I've Ever Had!
on December 8, 2019
Posted by: MDeraad
Gender:Female
[This review was collected as part of a promotion.] The Freestyle Flex is by far the best pump I've ever used! I always thought that pumping was a hassle and dreaded the idea of spending so much time being stuck on the couch while I pumped. But this pump changed everything! The Freestyle Flex lets me do pretty much anything while I pump, I've even pumped while cleaning the house and getting ready for the day! The battery life of the Freestyle Flex truly blew me away!! My previous pump would die after one use and it used disposable batteries, so being able to charge this pump with a common USB charger PLUS the ability to pump for 2 hours before needing to recharge is one of my main reasons that the Freestyle Flex is incredible. I also like that it's small/light enough that I can easily slip it into my purse or diaper bag. The only drawback that I noticed when using this was that the 'membrane' pieces (in the pumping attachment that screws on to the top of the bottle) seem to be touchy and there's been a couple times that I've had to adjust them after I started pumping in order to get good suction. Overall, this pump was very easy to use and I absolutely love that I can just put it on my wrist and go without having to worry about dragging a big, heavy pump with me or being limited to where I can reach an outlet. Thanks to the Stellar Product Testing Panel for providing me with this pump!
I would recommend this to a friend!
Response from medela.comBy *, Your Customer Solutions Team, February 7, 2020
Hello MDeraad--- We're honored to hear that you found the Freestyle Flex Breast Pump to be the best pump you have used and that it made pumping a little more enjoyable for you. It is great that you were able to enjoy doing other things around the house while still providing for you little one. We're sorry to hear you had some trouble with the membranes and we would like to get some additional information from you so that we can assist you with this. Please call 800-435-8316 and provide reference number 280956. Have a great day!
Written by a customer while visiting medela.com