Customer reviews from medela.com
Medela - Freestyle Hands-free Double Electric Breast Pump - Gray
Average customer rating
4.2
(373 Reviews)
Rating breakdown 373 reviews
5 Stars
206
4 Stars
100
3 Stars
22
2 Stars
13
1 Star
32
74%of customers recommend this product.
(
121 out of
164)
Customer Reviews for Medela - Freestyle Hands-free Double Electric Breast Pump - Gray
Customer Rating
4
Small but mighty
on December 10, 2019
Posted by: Victoria5210
from Kansas
Gender:Female
[This review was collected as part of a promotion.] This pump is the smallest and lightest pump I’ve ever seen. It is easy to use especially on the go with it’s small design and travel friendly features. The charger is a USB so it was easy to charge in the car. I like to pump while sitting down and relaxing, but this is way easier than traditional pumps to carry around while doing an activity. The breast shields are so much more comfortable than the standard hard ones. The only real downfall of this pump is that it is a little louder than I anticipated. I received this product in exchange for my review through Stellar Product Testing Panel.
I would recommend this to a friend!
Response from medela.comBy *, Your Customer Solutions Team, February 10, 2020
Hi Victoria5210--- We are thrilled that you are enjoying all the great new features of the Freestyle Flex Breast Pump. It is always great to have more freedom when providing that liquid gold for your little one. Thank you so much for sharing your feedback and we will forward this to our product team for review. Have a wonderful day!
Written by a customer while visiting medela.com
Customer Rating
5
Freedom at Last!
on December 9, 2019
Posted by: Cgressman15
from Pinson, AL
Gender:Female
[This review was collected as part of a promotion.] This Medela Freestyle Flex breast pump took “freestyle” to a whole new level. Me and pumping have always had a rough relationship, but this pump made it so much more bearable. It was easy to set up and use, easy to carry around, made it easier to multitask while pumping, and was super efficient. I could find TONS of positives, but literally no negatives to this breast pump.
Upon receiving, the packaging was beautifully laid out. In addition to the pump and parts, it included the bottles, a pump bag, a cooler, and an ice pack. It was a great pump starter kit!
Probably my favorite thing was that, not including the bottles, it only had four parts that came into contact with breast milk, which means only four parts you have to wash! This was one of the problems I had with pumping for the longest, because I absolutely hate having to wash a billion pump parts everyday. This made my life so much easier.
The actual pump was also super easy to use. Once you turn it on and set it the first time, all you have to do is press one button to turn it on and then it does the rest for you! Then turn it off and your done! No buttons to press while you’re having to pump, unless you want to change your suction settings. It automatically swaps from let down to expression phases for you, but does give you a button to change it back to let down phase if needed.
The rechargeable battery and compact size made it super easy to pump on the go. I am a pediatric nurse so it is super hard to find time to pump while not having to take care of other things. This pump made it easy to chart on my patients as well as pumping my baby’s milk on a daily basis without having to have a huge breast pump in the way or plugged up at a weird distance. This was not only helpful at work, but also at home. I didn’t feel like I had to be confined to my chair while I pumped 30+ minutes at a time anymore. I was able to do laundry, dishes, etc. at the same time! It gave me so much more valuable time back that was otherwise wasted.
Not only was this pump convenient, but it was also super efficient! Usually, unless I was using a hospital grade breast pump, it takes FOREVER for me to pump enough milk at one time. With this one, I was able to get 8 oz within 10 minutes. And, I could barely feel it pumping, even when set to the highest suction! It was definitely the most comfortable pumping sessions I’ve ever experienced!
*I received this breast pump from the Stellar Product Testing Panel*
Upon receiving, the packaging was beautifully laid out. In addition to the pump and parts, it included the bottles, a pump bag, a cooler, and an ice pack. It was a great pump starter kit!
Probably my favorite thing was that, not including the bottles, it only had four parts that came into contact with breast milk, which means only four parts you have to wash! This was one of the problems I had with pumping for the longest, because I absolutely hate having to wash a billion pump parts everyday. This made my life so much easier.
The actual pump was also super easy to use. Once you turn it on and set it the first time, all you have to do is press one button to turn it on and then it does the rest for you! Then turn it off and your done! No buttons to press while you’re having to pump, unless you want to change your suction settings. It automatically swaps from let down to expression phases for you, but does give you a button to change it back to let down phase if needed.
The rechargeable battery and compact size made it super easy to pump on the go. I am a pediatric nurse so it is super hard to find time to pump while not having to take care of other things. This pump made it easy to chart on my patients as well as pumping my baby’s milk on a daily basis without having to have a huge breast pump in the way or plugged up at a weird distance. This was not only helpful at work, but also at home. I didn’t feel like I had to be confined to my chair while I pumped 30+ minutes at a time anymore. I was able to do laundry, dishes, etc. at the same time! It gave me so much more valuable time back that was otherwise wasted.
Not only was this pump convenient, but it was also super efficient! Usually, unless I was using a hospital grade breast pump, it takes FOREVER for me to pump enough milk at one time. With this one, I was able to get 8 oz within 10 minutes. And, I could barely feel it pumping, even when set to the highest suction! It was definitely the most comfortable pumping sessions I’ve ever experienced!
*I received this breast pump from the Stellar Product Testing Panel*
I would recommend this to a friend!
Response from medela.comBy *, Your Customer Solutions Team, February 7, 2020
Hi Cgressman15--- We can't express how happy it makes us to hear about your wonderful experience with the Freestyle Flex Breast Pump. We are so happy that you have now gotten time back in your day for all the important things you may have had to put on hold before. We also love hearing that pumping is actually on the more enjoyable side! It is absolutely great to hear that you were able to express in less time and were still so comfortable while doing it. Thank you so much for taking the time to share your story and we can't wait to support you in your future breast milk feeding needs. Have a wonderful day!
Written by a customer while visiting medela.com
Customer Rating
5
Best portable pump!!!
on December 9, 2019
Posted by: Gingermama83
from Utah
Gender:Female
This Medela Freestyle Flex is so great. The ease of use is outstanding. I absolutely love that it can be used on battery or with the USB cord, plugged in. The parts are so easy to clean, and the size really makes it so you can take it just about anywhere. I didn’t feel as thought there was any suction sacrificed versus a traditional pump. I have used it all around my home and in the car. It makes travel pumping so easy!! I received Medela Freestyle Flex to text and reviews from Stellar Panels and I am so grateful that I did!
I would recommend this to a friend!
Response from medela.comBy *, Your Customer Solutions Team, February 7, 2020
Hello Gingermama83--- We are so happy that you are enjoying the Freestyle Flex Breast Pump. It is wonderful that you have been able to pump just about anywhere and not have to worry about it. Thank you so much for sharing your experience and we wish you all the best!
Written by a customer while visiting medela.com
Customer Rating
5
Best pump out there!
on December 9, 2019
Posted by: jldahl84
from Stillwater, MN
Gender:Female
I was given this breast pump to try as part of the Stellar Product Testing Panel. I want to know where this pump was 8.5 years ago when I had my first baby! I am a labor and delivery nurse who is actively working on becoming a lactation counselor and I have 5.5 years of breastfeeding (over 4 years of pumping), between my 3 children. In those 4+ years I have used standard double electric pumps, hand pumps, hospital grade pumps, suction pumps as well as just collection cups. This pump is by far my favorite!
The best thing about this pump is its size; it is tiny and lightweight, while still doing the job of a full sized pump. Because of the size you can use it anywhere. This morning I wore the pump around my neck (comes with a string, that I attach to my necklace) while using my pumping bra; I was able to pump while I was making my kids breakfast.
I also love that this has a rechargeable battery, again letting you pump anywhere while doing anything. The battery has a pretty decent life, I would say at least the 2 hours of pumping it says. I love that the charger is a USB cord, because you can charge them anywhere, including the car.
The soft shields are wonderful, they are much more comfortable than the standard hard ones. The pieces are easy to take apart and clean. It also comes with nice stands for the bottles so they don’t tip over, which is a nice perk as well.
Overall pumping volume is pretty much the same as my standard double electric. While I have not noticed a huge difference in my output with this pump I have not noticed a decrease.
This pump also can Bluetooth connect to the MyMedela app on your phone. This app will allow you to track how often and how long you pump, you can then enter how much milk you were able to pump. The app also lets you track breastfeeding, diapers and sleep. I personally do not see a need for tracking pumping sessions but I do have friends who do track this, so this may be a nice feature for some.
Honestly the only thing I would change about this pump is making the string a little longer or some additional design so it can actually go around your neck (I will probably change this myself on mine).
I would recommend this to a friend!
Response from medela.comBy *, Your Customer Solutions Team, February 7, 2020
Hello jldahl84--- We are absolutely thrilled to hear how much you have enjoyed the Freestyle Flex Breast Pump! We love your idea of adding a longer strap so that you could wear it around your neck instead of around your wrist and we will definitely forward this recommendation to our product team. Thank you so much for sharing how comfortable and easy to use the pump is and we wish you all the best in your continued journey. Have a wonderful day!
Written by a customer while visiting medela.com
Customer Rating
5
Best breast pump ever
on December 9, 2019
Posted by: AndreaC
from Denver, CO
Gender:Female
[This review was collected as part of a promotion.] I exclusively pump for my baby since we weren't able to latch directly, and I love how easy the Freestyle Flex pump is to use. I previously used the Spectra 2, and while it was very comfortable, I hated having to spend so much time plugged into an outlet. Now that my son is older and mobile, having a pump that I can walk around with is such a time saver. I can play with him, cook dinner, or tidy up while pumping now, which means I am much more likely to pump than I was before since it isn't such a time-suck. This pump is still pretty comfortable, and I love being hands-free and the long battery life. I definitely recommend this pump, if you can afford it! I received this breast pump through the Stellar Product Testing Panel in exchange for my honest review.
Response from medela.comBy *, Your Customer Solutions Team, February 7, 2020
Hello AndreaC--- We are so happy that you found the Freestyle Flex Breast Pump to be easy to use and comfortable while pumping. It is great that it has saved you some time by allowing you to still do other things while pumping. Thank you so much for your great review and we wish you the best!
Written by a customer while visiting medela.com
Customer Rating
5
Best breast pump ever
on December 9, 2019
Posted by: AndreaC
from Denver, CO
Gender:Female
[This review was collected as part of a promotion.] I exclusively pump for my baby since we weren't able to latch directly, and I love how easy the Freestyle Flex pump is to use. I previously used the Spectra 2, and while it was very comfortable, I hated having to spend so much time plugged into an outlet. Now that my son is older and mobile, having a pump that I can walk around with is such a time saver. I can play with him, cook dinner, or tidy up while pumping now, which means I am much more likely to pump than I was before since it isn't such a time-suck. This pump is still pretty comfortable, and I love being hands-free and the long battery life. I definitely recommend this pump, if you can afford it! I received this breast pump through the Stellar Product Testing Panel in exchange for my honest review.
Response from medela.comBy *, Your Customer Solutions Team, February 7, 2020
Hello AndreaC--- We are so happy that you found the Freestyle Flex Breast Pump to be easy to use and comfortable while pumping. It is great that it has saved you some time by allowing you to still do other things while pumping. Thank you so much for your great review and we wish you the best!
Written by a customer while visiting medela.com
Customer Rating
5
Perfect for a New or Experienced Pumper
on December 9, 2019
Posted by: mom2three
from Kansas
Gender:Female
[This review was collected as part of a promotion.] Having been nursing or pumping for the better part of 3 years, I’m well-versed in the pumping experience. When looking for a reliable pump, I need one that is easy to use, portable, and battery-powered. It is also essential for my pump to have a closed system so when I inevitably absentmindedly bend over, milk doesn’t spill into the tubes and back into the pump. The Freestyle Flex is all of this and more. I love that the battery lasts long enough to pump several times, so I can throw my pump in my purse at the beginning of the day and not worry about lugging around a huge extra bag or power cord. I was stoked when I saw that the Flex Shields are included with the pump. I’ve been using these shields since they were released, and they are so much more comfortable. I’ve been using a hospital grade pump and the suction is comparable. I feel comfortable taking the hospital pump back and exclusively using the Freestyle Flex for all of my pumping needs. I highly recommend this pump to all breastfeeding moms, from the occasional to the exclusive pumper. Thanks to the Stellar Product Testing Panel for providing me with this pump. It has changed my pumping game.
I would recommend this to a friend!
Response from medela.comBy *, Your Customer Solutions Team, February 7, 2020
Hi mom2three--- We are so happy to hear how wonderful your experience with the Freestyle Flex Breast Pump has been. We love knowing that you have had such a great and easy experience that you don't feel you need your hospital grade pump anymore. Thank you so much for taking the time to share your thoughts with us and other moms out there. Enjoy!
Written by a customer while visiting medela.com
Customer Rating
5
The Freestyle Flex Pump
on December 9, 2019
Posted by: amkilander
from Wills Point, Tx
Gender:Female
The Freestyle Flex Pump is great. I loved how small it was and it was easy to use. It was stronger than my other pump. When using it, I didn’t get any soreness the way I did with my other pump. Way easier to figure out how to use one pump instead of two. I loved the usb charger, we have family that lives farther away and it made pumping on the go easier. I can fit the Freestyle Flex Pump into the diaper bag instead of having to carry multiple bags. All in all it was a great pump. I received the Freestyle Flex Pump from Stellar Product Testing Panel to test out.
Response from medela.comBy *, Your Customer Solutions Team, February 7, 2020
Hello amkilander--- We are so happy that you are enjoying the ease of use and portability of the Freestyle Flex Breast Pump. It is wonderful hearing that it has made pumping more comfortable and convenient for you as well. Thank you so much for taking the time to share your wonderful experience. Have a great day!
Written by a customer while visiting medela.com