Customer reviews from medela.com
Medela - Freestyle Hands-free Double Electric Breast Pump - Gray
Average customer rating
4.2
(373 Reviews)
Rating breakdown 373 reviews
5 Stars
206
4 Stars
100
3 Stars
22
2 Stars
13
1 Star
32
74%of customers recommend this product.
(
121 out of
164)
Customer Reviews for Medela - Freestyle Hands-free Double Electric Breast Pump - Gray
Customer Rating
1
Poor Suction
on December 1, 2020
Posted by: pejackson
from Georgia
Gender:Female
I do not recommend purchasing this product, especially for the price. I am on my second freestyle flex pump in 5 months. My second one has already stopped working. The suction is poor and varies with each use. I sometimes have to cut the suction all the way up to feel anything and other times it works as it should. The traditional pump in style is a much better product.
No, I would not recommend this to a friend.
Response from medela.comBy Your Customer Solutions Team, December 3, 2020
We're sorry to hear that! Your breast pump has a 12-month warranty from the date of purchase, so please reach out to our team so that we may assist!
Written by a customer while visiting medela.com
Customer Rating
1
Motor burnt out within 3 months
on October 5, 2020
Posted by: Jdad90
from California
Gender:Male
My wife’s favorite pump until all of the sudden the motor just died. She didn’t even have it 3 months and kept great care of it. Used it 3 times a day for her pumping sessions. Unfortunately, this pump is out of stock everywhere, so trying to find a replacement one.
Response from medela.comBy Your Customer Solutions Team, November 18, 2020
We're sorry to hear that! Please chat with us on our website so that we can discuss possible replacement options under the 12-month warranty!
Written by a customer while visiting medela.com
Customer Rating
5
BEST DOUBLE PUMP EVER
on September 7, 2020
Posted by: MAMAEVY
from California
Gender:Female
This pump is the best ever honestly the best I’ve ever had and have 3 kids
I would recommend this to a friend!
Response from medela.comBy Your Customer Solutions Team, December 3, 2020
We're so happy to hear that!
Written by a customer while visiting medela.com
Customer Rating
5
A must for all pumping moms!!!
on February 4, 2020
Posted by: Anonymous
from Frisco, TX
Gender:Female
Medela's Freestyle Flex pump allows moms to pump hands free!!! This pump is the best breast pump I have ever used. I received this gem as part of the Steller Product testing panel . The pump fits in the palm of my hands and weighs a few pounds! I can pump hands free using this pump while wearing my pumping bra that keeps the flange in place. No more being trapped to outlets anymore!! As a busy mom, the feature that I enjoy most is how "free" I can be. I usually just put the pump in my pocket of my jogging pants and I can multi-task when I am at home. I've used this pump in my car to be honest while taking a short trip and I was able to relieve myself and express milk for my baby!!!! Never before could I do that in the car. All of the parts are dishwasher safe which is a second benefit. You can literally go up to 2 hours of pumping and get 2 sessions in before needing to charge the pump. The set that comes with the pump is very easy to assemble and use. There is no learning curve with this pump which is another benefit for new moms. Seasoned moms such as myself appreciate the freedom this pump gives us. Thank you Medela for making life easier for pumping moms. There's nothing better and healthier than breast milk for babies that all moms want so badly to be able to give their baby. This pump makes it possible!!
I would recommend this to a friend!
Response from medela.comBy *, Your Customer Solutions Team, March 2, 2020
Hi MarciaDhanraj--- We could not be happier to hear how much you have enjoyed using the Freestyle Flex Breast Pump. We're thrilled that you have found it so easy to use and that you are enjoying all new freedom you have while also still providing for your little one. Thank you so much for taking the time to share your thoughts and experience with other moms out there looking for a great new pump to try. We wish you all the best in this wonderful journey and look forward to assisting you in the future. Have a great day!
Written by a customer while visiting medela.com
Customer Rating
5
Perfect for on-the-go
on December 19, 2019
Posted by: Workingmom2
[This review was collected as part of a promotion.] The best features about this pump that I love is that it is compact, light and very portable. I am a working mom so this pump made pumping anywhere very convenient. I love that I am able to charge it while driving and the app makes tracking my pumping sessions so easy and accessible. I love that the bottles have a stand so when I'm done, I don't have to worry about spills. I also love how convenient it is to have the power button in my hand.
Thanks to the Stellar Product Testing Panel for providing me with this pump.
I would recommend this to a friend!
Response from medela.comBy *, Your Customer Solutions Team, February 24, 2020
Hello Workingmom2--- We are absolutely thrilled to hear that you are enjoying all the great features of the Freestyle Flex Breast Pump. It is great to hear that you found it so easy and portable as well. Thank you so much for sharing your experience with us!
Written by a customer while visiting medela.com
Customer Rating
5
Super portable and amazing pump for mommies
on December 14, 2019
Posted by: Meet88
from San Jose
Gender:Female
I Love my new Medela freestyle flex pump! This pump is so small and lightweight and I love that it fits right in my purse so I don't have to lug a giant pumping bag around with me everywhere I go. I love on the go cooler bag which is very helpful for carrying pumped milk. It keeps your milk cool for four hours at least. My favorite feature is how quiet it is and the light up screen is perfect for those middle of the night pumping sessions when I'm trying to keep the baby (and the rest of my house) from waking up. It's even a smart pump so I am able to connect it to the app, which helps keep track of how often I pump and how much milk I produce.
Overall a great investment for any mom on the go looking for a lightweight, portable breast pump with strong suction and a rechargeable battery. I got this pump free for the purpose of reviews from steller testing panel.
Overall a great investment for any mom on the go looking for a lightweight, portable breast pump with strong suction and a rechargeable battery. I got this pump free for the purpose of reviews from steller testing panel.
I would recommend this to a friend!
Response from medela.comBy *, Your Customer Solutions Team, February 13, 2020
Hi Meet88--- We are thrilled to hear that you are loving all the new features of the Freestyle Flex Breast Pump and appreciate you taking the time to share your experience with other moms out there. We are so happy that you found it so easy and convenient and we wish you nothing but the best in this wonderful journey.
Written by a customer while visiting medela.com
Customer Rating
4
Wonderful Portable Pump
on December 13, 2019
Posted by: Sarahdanae
from Longmont, CO
Gender:Female
[This review was collected as part of a promotion.] I have two children, my youngest being two years old but I still pump twice daily for her (and I work full-time as well.) She does not enjoy dairy milk so I figured I would give her what I can for as long as I can! I have tried a couple of other pumps in the past but I really appreciated the transportability and flexibility of the Medela Freestyle Flex Pump.
I am a teacher so the compact size and the carrying bag made it very easy to bring the pump with me to work so I could pump on my lunch breaks. This pump is much smaller than other ones I have used so I also liked that it was a bit discrete (well as discrete as you can be when pumping!)
I did not really use the USB charger feature on it as I was generally always near an electrical outlet, but I could see how it could be useful in certain situations (traveling, in the car etc.) I ended up buying a pumping bra to hold the flanges in place, but it would be nice if there was a better way to attach/support them that was a part of the pump.
Overall I enjoyed taking this pump with me when I had to work and needed to pump. I would definitely recommend it to new moms if you are looking for something that is easy to take with you and doesn't take up much space. I found this invaluable with my job as I tend to have a lot of bags to carry, made life a little easier!
I received this product through the Stellar Product Testing Panel.
I would recommend this to a friend!
Response from medela.comBy *, Your Customer Solutions Team, February 13, 2020
Hi Sarahdanae--- We are thrilled to hear that the Freestyle Flex Breast Pump has made your work travels so much easier and that you enjoyed the great new features that it has. We are so happy that your experience has been wonderful and that you would recommend it to other pumping mamas as well. Thank you so much for your wonderful review.
Written by a customer while visiting medela.com
Customer Rating
5
AMAZING
on December 13, 2019
Posted by: stefaniemarie3
from Cape Coral, FL
Gender:Female
I am obsessed with this pump. When I first got sent home with a pump after having my first daughter 2 years ago - I thought I'd never ever use a pump again. I remember how incredibly painful it was to try and use it (so much that it caused me to bleed) and I tossed it after trying just a few times. I swore that I'd never go back. After my second child, I would BF and then use a manual pump for extra-bottles. That was my new way of life until I was introduced to this pump though Stellar Product Testing Panel. This pump is SO EASY to use and I also love the compact style. I work at a law firm and have a very small office to myself. I love that I can bring it in with me and leave it in my drawer with my purse out of the way. The re-charging is an absolute breeze and it's just SO handy. I find the pump to be extremely comfortable and easy to use. I sincerely wish I would have had this for my first daughter as well and I would have been able to provide her with breast milk MUCH longer.
I would recommend this to a friend!
Response from medela.comBy *, Your Customer Solutions Team, February 13, 2020
Hello stefaniemarie3--- We are so happy that the Freestyle Flex Breast Pump has changed your outlook on pumping for the better! We are so happy to hear that you found it so comfortable and easy to use and we appreciate you taking the time to share your wonderful and honest feedback. We wish you all the best in your breast milk feeding journey. Enjoy!
Written by a customer while visiting medela.com