Customer reviews from medela.com
Medela - Freestyle Hands-free Double Electric Breast Pump - Gray
Average customer rating
4.2
(373 Reviews)
Rating breakdown 373 reviews
5 Stars
206
4 Stars
100
3 Stars
22
2 Stars
13
1 Star
32
74%of customers recommend this product.
(
121 out of
164)
Customer Reviews for Medela - Freestyle Hands-free Double Electric Breast Pump - Gray
Customer Rating
5
Lightweight freedom
on February 1, 2023
Posted by: TheWelts
[This review was collected as part of a promotion.] I received this product through the Stellar Product Testing Panel and it was a game changer. Lightweight, easy to clean and I was no longer tethered and chained to a wall when I needed to pump. This gave me more time with my kids and the ability to multitask and do things like dishes and laundry as well as picking up the house. It was effective, though options for smaller nipples would have been nice and likely helped with my experience. It was moderately discreet as it was clear you’re wearing a pump as there are tubes and it makes you look bustier, however all pumps do that. I loved how light it was and how fast and easy it was to clean versus others I’ve used and tried. The suction was very comfortable and had several levels to adjust to. Overall I give it top ratings as it was pleasant to use and I plan on continuing to use it.
Response from medela.comBy *, Your Customer Solutions Team, February 16, 2023
Hi TheWelts--- Thank you for taking the time to share your fantastic feedback! Best wishes!
Written by a customer while visiting medela.com
Customer Rating
4
So compact and comfortable
on February 1, 2023
Posted by: ClaudiaPri
[This review was collected as part of a promotion.] So, my favorite aspect of this pump is the comfortability! It is discreet and fits perfect in all of my nursing bras. This portable, compact and hands-free pump allowed me to pump while working, cooking, driving and even taking my daughter on a stroll around the neighborhood! It is quite convenient and offers much more freedom than my previous pump which has to be plugged in. The charge lasts long and it doesn't take long to get it back to a full charge either. The only thing I would add to this pump is a couple extra vacuum levels. The highest vacuum level on this pump is not strong enough for me to extract all of my milk. Other than that, it is perfect! I received this product as part of the Stellar Product Testing Panel. Thanks Stellar!
Response from medela.comBy *, Your Customer Solutions Team, February 16, 2023
Hi ClaudiaPri--- We're glad to know that you're enjoying the comfort and portability of our Freestyle Hands-free Breast Pump. Thanks for sharing your honest feedback!
Written by a customer while visiting medela.com
Customer Rating
5
Best Pump Period Mom of 3
on February 1, 2023
Posted by: Kndutcher
[This review was collected as part of a promotion.] Don’t waste your time with any other pump. This one is hands down the best pump I’ve ever used (I have 3 babies). I would compare the power of this pump to other electric pumps but with the convenience of hands free and discrete. I was able to use this pump all over the house; while doing dishes, changing laundry, bottle feeding the baby, etc without being plugged into the wall or worrying about the pump leaking when I bent over. I also was able to set up the pump at home and then pump while driving to get my kids from school. The pump pieces are easy to clean and put back together and the motor holds a long charge (I can get 3+ pumping sessions out of it). The pump cups also have a flat bottom so when I take them off I don’t have to worry about spilling any liquid gold. I would recommend this pump over and over again. Plus the days of pumping while connected to an outlet are over!!! Thank you Stellar Product Testing Panel for providing me with this breast pump.
Response from medela.comBy *, Your Customer Solutions Team, February 16, 2023
Hi Kndutcher--- Thank you for sharing your wonderful feedback! We're glad you found it to be one of the best!
Written by a customer while visiting medela.com
Customer Rating
5
Amazing pump that cleans nicely
on February 1, 2023
Posted by: Ordunara
[This review was collected as part of a promotion.] I received this breast pump from the Stellar Product Testing Panel, and am so very happy I did. The pump is amazing and compact. It’s very easy to use and lightweight. The smaller profile shape of the pump and the cups made discreet pumping effortless, and the motor of the pumps is very quiet.
This quiet was great for meetings where I didn’t want to overwhelm the meeting with pumping noises. And was just as nice to have the quiet pumping when watching a movie or relaxing.
These pumps are amazing. I loved that they broke down in three pieces. The three piece design made cleaning a breeze. This was especially welcome after pumping in the night and being ready to go back to sleep. I would recommend these pumps to anyone.
Response from medela.comBy *, Your Customer Solutions Team, February 2, 2023
Hi Ordunara--- We're thrilled that you have had a great experience with your Freestyle Hands-Free Breast Pump! Thank you for sharing your feedback!
Written by a customer while visiting medela.com
Customer Rating
4
Pumping made easy
on February 1, 2023
Posted by: Shannylein
[This review was collected as part of a promotion.] I was given this breast pump to try as part of the Stellar Product Testing Panel. My first impression when I opened the box was that this hands-free pump looked very simple to use. I have tried other brands that were pretty confusing to use. I usually pump about every 4-5 hours and I typically do it while I'm at home but sometimes I have to pump at work. This pump is quiet enough to be used at work and is pretty discreet. It also fits perfectly into the nursing bras that I already have. I have also used this while driving and while my baby is napping and it is super convenient to have. My favorite feature is the 9 different suction speeds on it. I am able to adjust the speed to my liking and it is very simple to do so. I was able to get out more milk than I did with my plug in pump which was amazing. I did experience a few minor leaks with it but only when I was doing things like bending over or walking too fast. Overall I would highly recommend this pump to anyone interested.
Response from medela.comBy *, Your Customer Solutions Team, February 10, 2023
Hi Shannylein--- We are so happy that the Freestyle Hands-Free Breast Pump has worked well for you! Thanks for your wonderful feedback.
Written by a customer while visiting medela.com
Customer Rating
5
Freedom and free time
on February 1, 2023
Posted by: CocoaButter
[This review was collected as part of a promotion.] I exclusively pump and bottle-feed my baby. I always feel like I am stuck in the corner and cannot do anything else while I pump.
Medela Freestyle Hands-Free Breast Pump is a game changer. It is truly hands free, so I can multi task while I pump. I can play with my baby and do some easy chores around the house. The suction is strong yet comfortable. I have other portable pumps, but they do not work for me since the suction is too weak. I also own a few wearable pumps and they also do not work well with my body as the suction is strong but painful and too uncomfortable. So I was impressed and really happy Medela freestyle is compatible with my body.
I really like the shape of collection cups. It is weirdly shaped or too bulky like other wearable pumps. They fit into my bra easily and do not make me look like having breast implants.
My favorite thing about the cups is there are only 3 parts to wash. As I exclusively pump, I am washing cups all day and night. The fewer parts to wash, the better! It really save me time and work.
I received the product as part of the Stellar Product Testing Panel.
Medela Freestyle Hands-Free Breast Pump is a game changer. It is truly hands free, so I can multi task while I pump. I can play with my baby and do some easy chores around the house. The suction is strong yet comfortable. I have other portable pumps, but they do not work for me since the suction is too weak. I also own a few wearable pumps and they also do not work well with my body as the suction is strong but painful and too uncomfortable. So I was impressed and really happy Medela freestyle is compatible with my body.
I really like the shape of collection cups. It is weirdly shaped or too bulky like other wearable pumps. They fit into my bra easily and do not make me look like having breast implants.
My favorite thing about the cups is there are only 3 parts to wash. As I exclusively pump, I am washing cups all day and night. The fewer parts to wash, the better! It really save me time and work.
I received the product as part of the Stellar Product Testing Panel.
Response from medela.comBy *, Your Customer Solutions Team, February 7, 2023
Hi CocoaButter--- Thank you for sharing all your great feedback! We're wishing you all the best!
Written by a customer while visiting medela.com
Customer Rating
1
Horrible
on January 16, 2023
Posted by: Anna123
from Los Angeles, ca
Gender:Female
Died after using it for 5 days
No, I would not recommend this to a friend.
Response from medela.comBy *, Your Customer Solutions Team, January 25, 2023
Hi Anna123--- We're so sorry to hear that. Please contact our Customer Service team at 800-435-8316 so we can collect some additional information and assist you properly. Your reference number is 447627. We look forward to hearing from you!
Written by a customer while visiting medela.com
Customer Rating
2
Powerful, But NOT Convenient
on September 20, 2022
Posted by: weltonm
Gender:Female
I would say that the power on this pump is comparable to the Pump-in-Style Max Flow, and not super loud. My biggest issue with this pump is it is a touchscreen, and does NOT lock! If you tap it while you are moving around, it pauses. It is also rather bulky, and does not have a convenient way to attach it to your body. Medela could benefit from creating a silicone sleeve with a pants clip (like the Elvie Stride). Lastly, I am not in love with the new Medela flex connectors. The minimal pieces of the connectors is nice when it comes to reducing dishes. They claim to allow you to recline slightly while pumping, but that is so far from the truth. They are designed the wrong direction to allow for that. I have to sit straight up or lean forward slightly to prevent backflow into my flanges. The material the power button is made of is not durable at all, it peeled up.
I definitely wouldn't recommend this pump to friends, and I'm not sure I will be staying with Medela for my next pumping journey.
No, I would not recommend this to a friend.
Response from medela.comBy *, Your Customer Solutions Team, September 28, 2022
Hi weltonm--- We're sorry that your experience with the Freestyle Flex wasn't what we had hoped. Please consider reaching out to us at 800-435-8316 with reference number 424075 so that we may learn more about your experience and better assist.
Written by a customer while visiting medela.com