Customer reviews from medela.com
Medela - Freestyle Hands-free Double Electric Breast Pump - Gray
Average customer rating
4.2
(368 Reviews)
Rating breakdown 368 reviews
5 Stars
204
4 Stars
98
3 Stars
22
2 Stars
13
1 Star
31
74%of customers recommend this product.
(
119 out of
161)
Customer Reviews for Medela - Freestyle Hands-free Double Electric Breast Pump - Gray
Customer Rating
5
Love this pump
on February 4, 2023
Posted by: Haysul
[This review was collected as part of a promotion.] I received this pump from stellar testing panel and it quickly became a staple in my pumping routine. This pump is so discreet, quiet and light weight. I am able to pump at work while working without anyone noticing. Also, it’s very nice to be able to pump while doing chores around my house, playing with my kids and driving. One of my favorite features about the pump is that each cup can stand up on its own without tipping over which makes it so much easier to empty them out without spilling any milk. I found these pumps have a nice suction power and take less time than other similar pumps. Would definitely recommend!
Response from medela.comBy *, Your Customer Solutions Team, April 5, 2023
Hi Haysul--- We appreciate your great feedback!
Written by a customer while visiting medela.com
Customer Rating
5
Great Wearable Pump
on February 4, 2023
Posted by: Tori92
[This review was collected as part of a promotion.] My daughter is three months old and I have had to exclusively pump for her due to the formula shortage and her inability to latch. She has reflux and a sensitive stomach, and the only formula she can tolerate is incredibly hard to find, so having a reliable pump is one of the most important things in our lives right now. I also have three other children, two of those being age three and under, so I do not have the time to sit down and pump with a wall pump, or even a hands free but non wearable pump, because I have to be able to hold my children and do other things around the house while pumping. I have tried other wearable pumps, but this one was so much better for many reasons. For one, it is much less bulky. The size, shape, and weight are so perfect that I hardly even know it’s there. If I run the tubing under my shirt, most people would really not even know that I am pumping. With other wearables that have the motor attached to the cups (rather than having tubing), I feel like I can’t move around and do things that require bending or leaning without it falling or moving out of place and losing suction. With this one, I feel like I can do anything without that happening. Another thing I love about this pump is that it is almost completely silent. I didn’t think it was possible for a pump to be so quiet. I can’t even hear it myself when I’m using it, so I know for sure that it’s not disturbing my kids or my husband. Even though it’s quiet, the suction is as good as any other pump I’ve used, which includes other Medela products. It is strong without being painful, and there are many levels to choose from to suit the needs of many different people. Another bonus is that it has very few parts, so it’s super easy to clean. Also, the motor is small enough to fit in my pocket and comes with a lanyard, so it’s easy to be completely hands free. This gave me the ability to do things like hold and comfort my baby, chase around and clean up after my toddlers, do the dishes, cook dinner, and even clean the bathrooms. I honestly feel that my pumping journey could have ended without this type of freedom. I am so grateful that I was able to receive this pump for free as a part of the Stellar Product Testing Panel. It has been a life saver. I will say the only small thing I did not like about it was that the buttons are not as sensitive as I would like them to be. They are touch screen type of buttons, rather than buttons you would actually press, which is a good thing, but I usually have to touch them a few times before it registers. This was a little bit annoying, especially when trying to change the suction level, but not a big enough deal to remove a star. It probably helps to keep from changing things accidentally when the pump is in your pocket, so I’m not too mad about it. Overall, I would definitely recommend this pump, and I’m so grateful I was given the chance to try it out.
Response from medela.comBy *, Your Customer Solutions Team, April 13, 2023
Hi Tori92--- We're honored to have played a small part in your breast milk feeding journey! Thank you for sharing your wonderful feedback!
Written by a customer while visiting medela.com
Customer Rating
4
Great hands free pump
on February 4, 2023
Posted by: TracyH
[This review was collected as part of a promotion.] The Medela Freestyle Hands free Pump was great alternative to the in the wall pumps with great portability and ease of use. It is easy to put together and take apart and easy to clean. The pump motor was strong with versatile settings to pump at your optimal preferences. It was slightly louder than I would like though but discreet enough to use around people. It is compact and easy to throw in you diaper, gym or overnight bag.
I was able to pump at home and work with ease and take it with me whenever I was out and needed to pump. I could watch my child and pump or work and pump as needed. I love the touch screen and app that goes with the pump. The cups are comfortable and easy to wear and have a large capacity. The donor have a stopper at the top so you do have to be careful not to lean over too far while pumping. I would definitely recommend this pump. Thank you Stellar Product Testing Panel for allowing me to review this pump! I love it.
I was able to pump at home and work with ease and take it with me whenever I was out and needed to pump. I could watch my child and pump or work and pump as needed. I love the touch screen and app that goes with the pump. The cups are comfortable and easy to wear and have a large capacity. The donor have a stopper at the top so you do have to be careful not to lean over too far while pumping. I would definitely recommend this pump. Thank you Stellar Product Testing Panel for allowing me to review this pump! I love it.
Response from medela.comBy *, Your Customer Solutions Team, April 5, 2023
Hi TracyH--- Thank you for all your wonderful feedback! Wishing you all the best!
Written by a customer while visiting medela.com
Customer Rating
4
Great hands free pump
on February 4, 2023
Posted by: JRYin
[This review was collected as part of a promotion.] I received this breast pump from the Stellar Product Testing Panel. This pump offered everything I needed in order to pump hands free - which with my two kids is a necessity. The suction was as expected - my letdown requires minimal effort and this worked just fine - the suction however is not nearly as strong as other wired pumps I have used but it’s still pretty effective and this gives you the opportunity to be hands free and not bound to a chair which is a huge bonus!! Cleaning was also fairly simple and straight forward. Overall it was light weight, easy to use, easy to travel with, and got the job done!
Response from medela.comBy *, Your Customer Solutions Team, April 5, 2023
Hi JRYin--- We appreciate your honest feedback! Please don't hesitate to reach out to us if you need help or have questions about your pump. We'd be happy to help!
Written by a customer while visiting medela.com
Customer Rating
5
Newfound freedom in a pump
on February 5, 2023
Posted by: FreedomInAPump
[This review was collected as part of a promotion.] This pumping mom's life has been transformed! I've found new freedom in an area of life that felt heavy and exhausting.
This hands free double electric breast pump is compact, discreet to wear, gives visibility to your milk output, and also charges fast. My milk output was not affected in any way by the transition to a wearable pump. I can now pump more easily at the office, when working from home, as I run errands, and even while flying.
A big thanks to the Stellar Product Testing Panel for providing me with this breast pump!
Response from medela.comBy *, Your Customer Solutions Team, April 5, 2023
Hi FreedomInAPump--- That's terrific to hear!
Written by a customer while visiting medela.com
Customer Rating
5
Everything And More
on February 5, 2023
Posted by: Vfigueroa25
[This review was collected as part of a promotion.] When I gave birth to my first-born, there was only one (maybe two) handsfree breast pumps available in the market. As an exclusive pumper, I tried out several breast pumps including highly reviewed pumps as well as lesser known ones covered by insurance. I found after many trials that there were some great options available out there but it ultimately came down to portability and amount of pump parts to wash. When expecting baby #2, I knew that I wanted to be an exclusive pumper again, but I wanted to make sure that I could accommodate for those two important factors since I would now have a preschooler and a newborn and every minute is of the essence as a parent. I had been searching for months and reading reviews in details to ensure that my choice would be well worth the splurge. To me, my top requirements would be that there were few parts to wash, that I could easily transport it in my purse between work and home (I hated having a second bag to look after and prefer putting all my belongings in one place), and that I could easily slip it into my bra in order to reduce the likelihood that my preschooler would accidentally bump the pumping bottles. Just as I was anxiously on the verge of making my choice for a hands free pump, the Stellar Product Testing panel sent me this breast pump to try out, and I was beyond excited when I found out that it not only met my requirements but also that it was created by Medela, which I had such a great experience with the first time around. As you would expect from a Medela pump, you get optimal expression capabilities while keeping up with the latest technologies in the breast pump market. There are very few pump parts that are easy to put together and take apart and all the pieces are easy to wash. Compared to other pumps, there is no discomfort. My most favorite parts of this pump is that it can keep track via the app of your pumping (with my first, I had to do it manually) and I can still do mom things without feeling guilty about not spending that pumping time with my oldest. In fact, she barely noticed when I was pumping, only when transferring the milk into a bag/bottle. I highly recommend this pump, whether you are looking to pump on occasion but especially if you plan to be an exclusive pumper.
Response from medela.comBy *, Your Customer Solutions Team, April 13, 2023
Hi Vfigueroa25--- Thank you for taking the time to share your positive feedback. We're thrilled to hear that your experience has been so great and we appreciate your recommendation of our breast pump to others!
Written by a customer while visiting medela.com
Customer Rating
4
Comfortable Wearable Pump
on February 5, 2023
Posted by: MomOfThree
[This review was collected as part of a promotion.] I really like this pump! There were some things I love and some things I felt needed some work. I love how few pieces there are to this pump! It is easy to clean and keep track of the parts and put together. I also love how it came with 21 and 24 flanges. I feel like those are more common sizes for people than the 24 and 28 that the pumps come with typically. I really like how easy it was to sterilize the parts. I have another pump that the sterilization instructions are so specific because of the parts potentially warping. I threw the Medela parts in a microwave bag and a few minutes later they were ready to use.
My output was fairly similar to my wall pump. Maybe slightly less but I was moving around while pumping and able to play with my kids so any less I got with this pump was worth the convenience and freedom of not being tied to the wall. I also had no issues with leaking, which I loved! That is priceless to me to not leak!
I love how easy it is to control the settings from the pump and see the display and change as needed. I felt like the cups were big enough for collection except for the morning pump. I felt like I could use more space then, maybe there could be an option to buy larger cups for morning pumps/etc. I love being able to see the milk, I think that is so helpful seeing the progress when checking. I think being able to see was one of the best features along with how easy it was to sterilize!
This pump was comfortable to wear and although I felt like it made me look huge, I don't think others would notice and it is no different than other wearable pumps.
A few things I don't like is the noise. I feel like if I wore it in public people would definitely hear the pump. I'm able to pump around people with my other wearable pump and they do not know. I think they would know with this pump. I also am not a huge fan of the size of the main pump. I included some pictures for size reference. It’s not huge, but it is fairly thick. I couldn't find a place to put it that it didn't feel in the way or that I was going to hit and change the settings. I think a longer cord that I could wear around my neck might be helpful. I also feel like it was slightly heavy and would flop around since I could not find a spot I loved to wear it.
Overall I really like this pump and think it has a lot of great features. I will continue to use it especially with the output and ease of cleaning/sterilization.
Thanks to the Stellar Product Testing Panel for providing me with this breast pump.
Response from medela.comBy *, Your Customer Solutions Team, April 13, 2023
Hi MomOfThree--- We appreciate your honest feedback! Best wishes!
Written by a customer while visiting medela.com
Customer Rating
5
Best hands free portable breast pump
on February 5, 2023
Posted by: Busymom
[This review was collected as part of a promotion.] I received the Medela Freestyle hands free breast pump as part of the Stellar Product Testing panel. I have previously used Medela Pump in Style and another really popular handsfree portable breast pump. What I like about this breast pump compared to my other handsfree portable pump is that you can actually and easily see milk being pumped into the cups so you don’t go an entire pumping session just to find something wasn’t aligned and nothing was pumped on a side. The other thing that was a bigger winner for me was the number of pieces to put together and clean, which is exactly 3 per side. This pump was also very effective at expressing milk compared to my other portable pump and had more sun toon and levels available to set. It still wasn’t quite as effective or as strong of a suction as the pump in style.
I was able to wear this pump while cleaning house and working. I even wore it while doing virtual meetings with my team and clients. It is a little louder than my other portable breast pump but no one my virtual meetings noticed it.
Response from medela.comBy *, Your Customer Solutions Team, April 5, 2023
Hi Busymom--- We're glad to know you're enjoying the Freestyle Hands-Free Breast Pump. Thank you for your feedback!
Written by a customer while visiting medela.com