Customer reviews from medela.com
Medela - Freestyle Hands-free Double Electric Breast Pump - Gray
Average customer rating
4.2
(368 Reviews)
Rating breakdown 368 reviews
5 Stars
204
4 Stars
98
3 Stars
22
2 Stars
13
1 Star
31
74%of customers recommend this product.
(
119 out of
161)
Customer Reviews for Medela - Freestyle Hands-free Double Electric Breast Pump - Gray
Customer Rating
5
Comfortable and Compact
on February 2, 2023
Posted by: SarZeee
[This review was collected as part of a promotion.] I received this pump from the Stellar Product Testing Panel and I am SO GLAD I got to test it out.
This pump is by far, the best pump I’ve ever used. I just had my third baby and I’ve used five other pumps over the years. I would say I am a pretty good judge of pumps. This pump is amazing compared to the other pumps I’ve had.
First, the pump is compact. It fits in my purse and/or diaper bag without taking up much room at all. If taking it on the go, I usually only bring one of the capture/pumping cups with me so it takes up even less space.
Second, it is very comfortable to wear. It isn’t super discreet on me (I’m a 34G right now so it’s obvious when I’m wearing it) but I don’t mind. It fits me really well and the suction is very gentle. I’m pretty sensitive and this pump doesn’t hurt at all. It is so gentle, I have had to ask my husband if he can see milk being pumped into the basin as I couldn’t see it tell! Also, it’s pretty quiet.
I was worried about how much milk the pump would be able to express as I’ve heard that the wearable pumps aren’t as effective. This pump was great at expressing milk. I typically pump for 10-15 minutes on each side and consistently get the same amount that I get when using my other pumps.
I have been able to pump while driving, cleaning up around the house, and folding laundry. It’s been nice not being tethered to the wall or having to hold the pumps in place on my breasts. Having my hands free has been so much more convenient! Even if I don’t need to be mobile, it’s nice to know that I can get up quickly and continue pumping. Especially since I have two older kids that occasionally need me.
Last, the battery lasts a long time. I can probably get five pumping sessions in on a charge and I still have more battery left. I have not let it die completely so I’m not sure what the max number of sessions you can get in one charge is.
All in all, this is my new favorite pump and definitely my go to! I highly recommend it.
Response from medela.comBy *, Your Customer Solutions Team, March 30, 2023
Hi SarZee--- We're overjoyed that you found it to be the best! Thank you for the excellent feedback. We wish you all the best on your breast milk feeding journey!
Written by a customer while visiting medela.com
Customer Rating
5
Game changer
on February 2, 2023
Posted by: Ajkali04
[This review was collected as part of a promotion.] With both of my children, I became an exclusive pumper after returning to work from maternity leave. Pumping has always been a chore, but a necessary one that I was committed to until they each turned one.
I was given this breast pump to try as part of the Stellar Product Testing Panel. I was skeptical that a hands free breast pump would work for me. I am not a petite person, so I assumed that the cups inside of my bra would be anything but discreet.
I don’t know how I ever managed without this pump. This is truly a game changer! Even on a large chested woman like myself, the pump is super compact. If you look straight at my chest, you can definitely tell something is under there, but it is discreet enough that I can answer the door, drive, get the mail… all while pumping. When you are pumping 6-8 times a day for at least 15 minutes, that’s a lot of time to be tethered to a machine. I’ve gotten so much freedom back in my day! And not only is it compact, it’s efficient. I’m pumping the same amount per session as I was with my other breast pump, but the suction feels much more natural - more like an actual baby nursing. They even have little spouts for pouring the milk into a storage bottle, since you can’t store the milk in the actual cups (one more step than a normal pump with bottles attached). And cleaning is a breeze with just three parts to wash between sessions.
A few things I don’t like - The pump itself has a touch screen, and I wish there was a way to lock it. Often, I put the pump in my pocket so I can walk around while pumping, and it will pause or stop because the play button gets bumped. Also, I often spill a little when removing the cups, because some milk gets trapped in the center of the flange. I also found that I still need to pump with my regular old machine every other day or so in order to massage and do some hand expression to avoid clogged ducts. If you get clogged ducts often, this pump is prob not for you.
Overall, I love this! I love having some freedom back so I can continue to do what moms do best: multitask. Need to pump AND get dinner on the table? No prob.
Response from medela.comBy *, Your Customer Solutions Team, March 30, 2023
Hi Ajkali04--- We're so glad you have had a great experience with the Freestyle Hands-free Breast Pump and appreciate your suggestions as well. Wishing you all the best on your breast milk feeding journey!
Written by a customer while visiting medela.com
Customer Rating
5
This pump is life changing
on February 2, 2023
Posted by: ungions
[This review was collected as part of a promotion.] This pump is life-changing! I have been using it the last few weeks and have really appreciated how nice it is to be able to move around and not tied to a pump or outlet! It's been especially helpful to have the extra time to wash pump parts or clean up around the house.
Pros:
- It has freed up so much of my time -- not just because I can now multitask more easily while pumping, but it's also much easier to clean and put together/take apart.
- The suction and output have been fantastic. It's even a little more comfortable than my pump provided by insurance.
- I love that it tracks time for me and dings after 15 minutes so even if I'm distracted with other things (baby), I don't go too long.
- It has freed up so much of my time -- not just because I can now multitask more easily while pumping, but it's also much easier to clean and put together/take apart.
- The suction and output have been fantastic. It's even a little more comfortable than my pump provided by insurance.
- I love that it tracks time for me and dings after 15 minutes so even if I'm distracted with other things (baby), I don't go too long.
Cons:
- I always drip a little milk inside my bra when taking it off because a few drops inevitably end up stuck in the flange behind the valve, and it's hard to maneuver it out of my bra without tilting it towards me.
- The cups are just not totally stable like a regular bottle because of being lopsided. I am clumsy and tend to knock over the cups when they're on the counter while I'm trying to pour them in a storage bag or bottle, so I have to take out one at a time and empty it before setting it down to avoid catastrophe.
- It is small and fits in my bra, but not so discreet that I would be comfortable pumping in public. It makes you look several cup sizes larger, and it's also louder than I'd like. But in a loud area with a jacket or sweater, I think it could work!
- I've accidentally hit the buttons while the pump motor is in my pocket, so you have to be careful!
- I always drip a little milk inside my bra when taking it off because a few drops inevitably end up stuck in the flange behind the valve, and it's hard to maneuver it out of my bra without tilting it towards me.
- The cups are just not totally stable like a regular bottle because of being lopsided. I am clumsy and tend to knock over the cups when they're on the counter while I'm trying to pour them in a storage bag or bottle, so I have to take out one at a time and empty it before setting it down to avoid catastrophe.
- It is small and fits in my bra, but not so discreet that I would be comfortable pumping in public. It makes you look several cup sizes larger, and it's also louder than I'd like. But in a loud area with a jacket or sweater, I think it could work!
- I've accidentally hit the buttons while the pump motor is in my pocket, so you have to be careful!
But honestly, even with these cons, it is still 100x better than a regular pump! And it's making my life so much easier. Absolutely worth it. Thanks to the Stellar Product Testing Panel for providing me with this breast pump, but the review, comments, and experience are all my own.
Response from medela.comBy *, Your Customer Solutions Team, March 31, 2023
Hi ungions--- Thank you for taking time to share your honest feedback! Your experience helps other parents make their product decisions a little easier. Best wishes!
Written by a customer while visiting medela.com
Customer Rating
3
Surprisingly powerful pump
on February 2, 2023
Posted by: KLawson
[This review was collected as part of a promotion.] I received this breast pump from the Stellar Product Testing Panel.
I was very impressed by the suction that this small and discrete pump provided. I wasn't expecting something rechargeable to have that much power. I have been able to pump as I cook dinner. It is great for a multitasking mom.
I also loved that there were only 3 parts to clean. Such an easy set up, and pretty much impossible to do wrong.
As a larger chested person, I did find the collection cups to be a bit bulky to fit well in a bra. I also found that the hard plastic flanges took some getting used to. It would be nice to have the option of a more flexible flange material to accompany this wonderfully powerful pump.
Response from medela.comBy *, Your Customer Solutions Team, February 8, 2023
Hi KLawson--- Thanks for sharing your feedback as it helps us to continuously improve upon our designs! We're wishing you all the best!
Written by a customer while visiting medela.com
Customer Rating
5
Perfect for on the go
on February 2, 2023
Posted by: Hayd5052
[This review was collected as part of a promotion.] I received this breast pump from the Stellar Product Testing Panel. The pump was amazing. The suction was just as good as a pump you plug in, but allows you so much more freedom. I pumped walking through Disney World. I loved that I didn’t have to waste vacation time tied to an outlet. It is very easy to use, clean, and put back together. It didn’t take up a lot of diaper bag space either. There was absolutely no leaking while pump. The closure snaps with hard plastic, not rubber seals to ensure it always closes tightly. I would definitely recommend to people who have an on the go life style!
Response from medela.comBy *, Your Customer Solutions Team, March 31, 2023
Hi Hayd5052--- Thanks for taking the time to share your positive feedback with us and other parents like you!
Written by a customer while visiting medela.com
Customer Rating
4
Great Hands Free Pump
on February 2, 2023
Posted by: Ashw
[This review was collected as part of a promotion.] Thank you to the Stellar Product Testing Panel for letting me try out the new freestyle hands free double electric pump! One of my favorite things about this product is each pump shell is only made up of 3 pieces! This makes assembly and cleaning super easy, especially when on the go. I was able to pump using this pump while doing the dishes, folding laundry, at work and even driving in the car. While the pump shells are a bit larger and stick out further than some other hands free pumps, the Medela freestyle is still fairly discreet. The pump could benefit from having longer tubing and a quieter motor, however the pump is very effective at removing milk like other hospital grade pumps do! The motor functions are easy to use and has a wide variety of options for stimulation and expression modes. It is definitely my go to pump whether I’m taking care of things around the house or rushing out the door for work or other events!
Response from medela.comBy *, Your Customer Solutions Team, April 3, 2023
Hi Ashw--- We're so glad you found assembly and cleaning the accessories easy! Thank you for your honest feedback. Best wishes!
Written by a customer while visiting medela.com
Customer Rating
4
Great for on the go pumping
on February 2, 2023
Posted by: Megan
[This review was collected as part of a promotion.] This is a great little pump for on the go pumping. I loved how compact and portable it was. The cups making it very discreet so you can pump while in the store, restaurants, work, etc. My only critique is that the pump is not strong enough to be used as your main pump, so it is probably better suited for times when you’re not in your home. I received this product from Stellar Panel for an honest review.
Response from medela.comBy *, Your Customer Solutions Team, March 31, 2023
Hi Megan--- We're glad you loved the portability that the Freestyle Hands-free Breast Pump offers! Thank you for sharing your honest feedback. Best wishes!
Written by a customer while visiting medela.com
Customer Rating
4
Discrete low profile pump
on February 2, 2023
Posted by: Chanel
[This review was collected as part of a promotion.] I was given this breast pump to try as part of the Stellar Product Testing Panel. The Medela breast pump was nice! The pump felt very high quality. I especially liked the light up buttons on the pump so I could pump in the evening. The hands free pump was pretty discrete. The inserts blended in with the shape of my breast. It’s also pretty quiet. I found that the pump wires were a bit annoying my clothes. But that’s a very minor complaint. Overall, I was very pleased with the pump. I was able to use it in the car on a long road trip and I was blown away by the battery life.
Response from medela.comBy *, Your Customer Solutions Team, April 3, 2023
Hi Chanel--- Thank you for your honest feedback!
Written by a customer while visiting medela.com