Customer reviews from medela.com
Medela - Freestyle Hands-free Double Electric Breast Pump - Gray
Average customer rating
4.2
(368 Reviews)
Rating breakdown 368 reviews
5 Stars
204
4 Stars
98
3 Stars
22
2 Stars
13
1 Star
31
74%of customers recommend this product.
(
119 out of
161)
Customer Reviews for Medela - Freestyle Hands-free Double Electric Breast Pump - Gray
Customer Rating
5
Great pump for on the go
on February 2, 2023
Posted by: MNevarez
[This review was collected as part of a promotion.] The Medela Freestyle Hands-free Double Electric Breast Pump is so easy to use, and convenient for when you need to move and do other things while pumping. The pump is great and effective, and had no problems getting my normal amount of expressed milk. My only issue was the 24mm flange felt a little smaller, so sometimes my pumping sessions can be a little difficult if I don't get my nipple just right.
The discreet way of pumping is awesome. I've driven while wearing it, answered the door, taken work calls, and no one ever knows. The motor is quiet, and the cups and tubing aren't as noticeable as you may think. This pump is great for women on the go. I am able to use the pump wherever I want, just need to be cautious to not bump the touch pad on the motor, as it is very sensitive and can easily be paused or have a setting changed.
Thanks to the Stellar Product Testing Panel for providing me with this breast pump. I am able to continue on with my life, do dishes, care for my toddler and infant, drive, go for a walk, and so much more with this amazing hands free pump. My favorite feature is the hands free, easy pumping that gives me the freedom I need to to continue with my day without losing precious time.
The discreet way of pumping is awesome. I've driven while wearing it, answered the door, taken work calls, and no one ever knows. The motor is quiet, and the cups and tubing aren't as noticeable as you may think. This pump is great for women on the go. I am able to use the pump wherever I want, just need to be cautious to not bump the touch pad on the motor, as it is very sensitive and can easily be paused or have a setting changed.
Thanks to the Stellar Product Testing Panel for providing me with this breast pump. I am able to continue on with my life, do dishes, care for my toddler and infant, drive, go for a walk, and so much more with this amazing hands free pump. My favorite feature is the hands free, easy pumping that gives me the freedom I need to to continue with my day without losing precious time.
Response from medela.comBy *, Your Customer Solutions Team, February 2, 2023
Hi MNevarez--- Thank you for taking the time to leave us your wonderful review! We appreciate your honest feedback. Best wishes!
Written by a customer while visiting medela.com
Customer Rating
5
Medela Freestyle Double Electric Breast Pump
on February 2, 2023
Posted by: NikkiMedelaReview
[This review was collected as part of a promotion.] Thanks to the Stellar Product Testing Panel for providing me with this breast pump.
This is such a great and effective hands free pump. Medela is known for having great breast pumps and I’m so glad they have a hands free option now, it does not disappoint! The pumping cups fit easily in a nursing bra and the pump itself is decently quiet and small, making this a much more discreet process. This pump allowed me to easily care for my baby and my other young children along with doing dishes, laundry, caring for pets and any usual household activities. I also was able to easily pump in the car while running errands. I absolutely loved how easy it is to clean this pump. The membrane and duck bill are one solid piece which is so convenient to clean and works so much better than any pump I’ve had before. There is a loop that you can connect to your nursing bra and although it works, I wish there was a clip or something to connect to your clothing easier for hands free. There is also a touchscreen which is very nice but, it would be nice if there was a locking feature as it easily can get changed or turned off accidentally. Overall, this is a fantastic pump and the best pump I’ve used in general and highly recommend.
This is such a great and effective hands free pump. Medela is known for having great breast pumps and I’m so glad they have a hands free option now, it does not disappoint! The pumping cups fit easily in a nursing bra and the pump itself is decently quiet and small, making this a much more discreet process. This pump allowed me to easily care for my baby and my other young children along with doing dishes, laundry, caring for pets and any usual household activities. I also was able to easily pump in the car while running errands. I absolutely loved how easy it is to clean this pump. The membrane and duck bill are one solid piece which is so convenient to clean and works so much better than any pump I’ve had before. There is a loop that you can connect to your nursing bra and although it works, I wish there was a clip or something to connect to your clothing easier for hands free. There is also a touchscreen which is very nice but, it would be nice if there was a locking feature as it easily can get changed or turned off accidentally. Overall, this is a fantastic pump and the best pump I’ve used in general and highly recommend.
Response from medela.comBy *, Your Customer Solutions Team, March 30, 2023
Hi NikkiMedelaReview--- We are so happy that the Freestyle Hands-free Breast Pump has worked well for you! Thanks for your wonderful feedback.
Written by a customer while visiting medela.com
Customer Rating
4
Medela Hands Free Pump
on February 2, 2023
Posted by: LaPenn
[This review was collected as part of a promotion.] This Medela pump has been so helpful for me. I am a stay at home mom to three kids- one being a newborn. Trying to pump before was something that just took time out of my day and would set me behind with my other duties.
This pump fits right into my bra and the motor fits in a pocket of can be stuck on the waistband of yoga pants. I can *literally* pump on the go and do dishes, fold laundry, cook, play with the kids, or even change diapers while pumping.
It is also discreetly quiet and the battery life lasts a loooong time! It comes apart easily and is super easy to clean with minimal parts. It adjusts easily to your comfort level and the two different phalange sizes are a great option.
The only downside is that it can be a little hard to see if you have it lined up properly and how much milk has already been pumped while you're wearing it. Also a carrying case would be helpful, but not necessary I suppose.
Thank you Stellar Panel for sending me a pump that I love to use!
Response from medela.comBy *, Your Customer Solutions Team, March 30, 2023
Hi LaPenn--- We're thrilled that you're enjoying the portability of the Freestyle Hands-free Breast Pump! Thank you for sharing your honest feedback. We wish you the best!
Written by a customer while visiting medela.com
Customer Rating
4
Great hands free light weight pump
on February 2, 2023
Posted by: Momof2
[This review was collected as part of a promotion.] This pump is extremely light weight and easy to use. I am able to walk around, do dishes, and play with my kids without feeling tied down. I love that it only has 3 parts that makes cleaning super simple and fast and removes the dread of cleaning the pump parts. Compared to other hands free pumps I’ve used, this pump is just as efficient; however, it is less efficient than my standard non-hands free pump. This is something I expected and always consider as a trade off for convenience. I really like that this holds 5 ounces per pump. It also comes with a 21mm and 24mm flange size which I loved! This pump is a “natural shape” but is still quite noticeable as I’m small busted and this increases my cup size quite a bit. Again, this is expected and is a trade off for convenience. Some features I didn’t love was that the pump will melt if you do not hold it above the bottom of the pot of water during sterilization. The parts don’t completely float so you have to watch them the whole time. Unfortunately I did not see my part had touched the bottom and the 24mm melted and was unusable (photo attached). Knowing this now I would buy the sterilization bag instead. I also wish this had a hook for the motor so that I didn’t have to worry about moving it around. Overall I think this is a great pump and offers a lot of positives! Thanks to the Stellar Product Testing Panel for providing me with this breast pump.
Response from medela.comBy *, Your Customer Solutions Team, March 30, 2023
Hi Momof2--- Thank you for sharing your great feedback! We're sorry to see that your parts melted while sanitizing, please reach out to us at 800-435-8316 with reference number 461075 so we can help. We look forward to hearing from you!
Written by a customer while visiting medela.com
Customer Rating
4
Great for busy mom of 3
on February 2, 2023
Posted by: AMarkham
[This review was collected as part of a promotion.] I received this product as part of the Stellar Product Testing Panel.
This hands free pump is so convenient. It’s extremely easy to just place in your bra and press “go”. It is so simple to use.
I do feel like it was pretty obvious when I had it in, but that wasn’t of concern for me.
Most importantly, I was able to use this on the go and when chasing around my 2 and 4 year old kids.
Most importantly, I was able to use this on the go and when chasing around my 2 and 4 year old kids.
The convenience of this pump and the fact that the entire pump itself is so compact has allowed me to live life while I pump, instead of revolving my whole day around when pumping needs to happen. It was a game changer.
My favorite feature on the pump is the amount of (or lack there of) of parts to wash. Pump washing can easily become a full time job and it’s so nice to consolidate them.
A couple cons:
- the digital screen of the pumping mechanism is a bit wonky. Sometimes I can’t get it to select the button I want it to.
- the pump does not fully empty my milk, so therefore isn’t a
- the digital screen of the pumping mechanism is a bit wonky. Sometimes I can’t get it to select the button I want it to.
- the pump does not fully empty my milk, so therefore isn’t a
Response from medela.comBy *, Your Customer Solutions Team, March 30, 2023
Hi AMarkham--- Thank you for taking time to share your honest feedback! Please don't hesitate to reach out to us at 800-435-8316 if you continue to have any issues with your pump. Your reference number is 461068. Best wishes!
Written by a customer while visiting medela.com
Customer Rating
5
Multiple pump owner and one of the best yet
on February 2, 2023
Posted by: Mainahmom
[This review was collected as part of a promotion.] I’d like to thank the Stellar Product Testing Panel for giving me the opportunity to test this pump for my honest review. I’m going to start off saying I’ve tested a LOT of pumps. I have what I guess are called “elastic” nipples and between that and none of my kids latching well, I’ve exclusively pumped for all 3. My first two I only survived about a month and called it quite because I was tied to a wall. With my third, I wanted to give it my all because I knew he’d be my last. To do that, I KNEW I needed something portable since I have two young kids to tend to on top of a newborn. I immediately bought a portable pump and had it ready. Well, I soon found out it wasn’t emptying me well and I had to mainly stick with my wall pump. Just as I was about to give up AGAIN, I received this pump and immediately I could tell it would lighten my load on washing parts because there are only THREE parts to wash versus my 5 plus that I was doing. Better yet, these cups can be used for the “fridge hack” where other wearables have the motor incorporated and cannot go in the fridge. BONUS! Even LESS amount of time washing! This empties me well, and I’ve pumped while cooking and doing dishes because they are so lightweight since I’m wearing the pump portion on my hip! I’ve also done drives with them in and they are less discreet than other wearables (again, because the pump portion is not on the cups that you wear). Medela has done a great job designing these-the clear cup allows you to align easily and see how full they are. All in all, I think these wearables will further my pump journey and I am forever grateful! It is a great feeling pouring the milk in my pitcher and providing for my baby!
Response from medela.comBy *, Your Customer Solutions Team, March 30, 2023
Hi Mainahmom--- We're so honored to have played a small part in your breast milk feeding journey! Wishing you all the best!
Written by a customer while visiting medela.com
Customer Rating
5
Most Convenient Pump
on February 2, 2023
Posted by: Emily
[This review was collected as part of a promotion.] I’m happy to say that Medela is definitely entering the game for hands-free pumps. This pump is surprisingly strong for how small it is. It slips into your bra easily and stays where you put it. My only problems with the pump are that the measurements on the side are very hard to read and when you pour the milk out through the pour spout (which is wonderful btw) some of it tends to spill out through the flange. It seems to trap a bit of milk in the little valve and it isn’t able to get it all the way inside the pump. I’d also love to see Medela add in a clip so that the handheld part could be clipped onto the waistband of pants, etc.
Overall I’m incredibly happy with the pump and will be using it as my main pump from here on out.
I received this pump as part of the Stellar Product Testing Panel.
Response from medela.comBy *, Your Customer Solutions Team, March 30, 2023
Hi Emily--- We appreciate your honest feedback as it helps us to continuously improve upon our design. Best wishes!
Written by a customer while visiting medela.com
Customer Rating
4
Great hands free pump
on February 2, 2023
Posted by: hmin
[This review was collected as part of a promotion.] I have another brand’s hands free pump and although it’s considered higher end, there are things about the Medela Freestyle I like much better. Due to the design and there being fewer small parts, the ease of getting the milk out of the cups is 10/10. I’m not able to get ALL of the milk out of my more expensive pump without spilling a bit, which is not ideal when you’re on the go. The pump is very easy to use and easy to clean. The only thing I wish was different is how loud the pump is. It’s quieter than my regular pump but definitely louder than my other hands free pump. It’s not a deal breaker, but if you’re looking to have a more private pumping option this may not be it. Overall I’m very happy with this pump! Thanks to the Stellar Product Testing Panel for providing me with this breast pump.
Response from medela.comBy *, Your Customer Solutions Team, March 31, 2023
Hi hmin--- Thanks for sharing your positive feedback!
Written by a customer while visiting medela.com