Customer reviews from medela.com
Medela - Freestyle Hands-free Double Electric Breast Pump - Gray
Average customer rating
4.2
(368 Reviews)
Rating breakdown 368 reviews
5 Stars
204
4 Stars
98
3 Stars
22
2 Stars
13
1 Star
31
74%of customers recommend this product.
(
119 out of
161)
Customer Reviews for Medela - Freestyle Hands-free Double Electric Breast Pump - Gray
Customer Rating
4
So compact and comfortable
on February 1, 2023
Posted by: ClaudiaPri
[This review was collected as part of a promotion.] So, my favorite aspect of this pump is the comfortability! It is discreet and fits perfect in all of my nursing bras. This portable, compact and hands-free pump allowed me to pump while working, cooking, driving and even taking my daughter on a stroll around the neighborhood! It is quite convenient and offers much more freedom than my previous pump which has to be plugged in. The charge lasts long and it doesn't take long to get it back to a full charge either. The only thing I would add to this pump is a couple extra vacuum levels. The highest vacuum level on this pump is not strong enough for me to extract all of my milk. Other than that, it is perfect! I received this product as part of the Stellar Product Testing Panel. Thanks Stellar!
Response from medela.comBy *, Your Customer Solutions Team, February 16, 2023
Hi ClaudiaPri--- We're glad to know that you're enjoying the comfort and portability of our Freestyle Hands-free Breast Pump. Thanks for sharing your honest feedback!
Written by a customer while visiting medela.com
Customer Rating
5
Great hands free pump
on February 1, 2023
Posted by: SunnyD
[This review was collected as part of a promotion.] Great pump. I love mostly all the features. My favorite feature is that each cup has only has 3 parts. This makes it super easy to take apart and put together. And less parts to wash (LOVE this). The cups are super lightweight so they are not heavy in the bra like other pumps I've previously used. The tubing connects to the top of the pump and can face any direction according to your preference/ what's comfortable to you. I've had the tubing go down through my shirt and also up through my collar and both were comfortable. I've been able to hold the baby while pumping without her pulling or chewing on the tubing. I've pumped while cleaning and this has also become my go to pump when at work so that I can get other things done. I am getting about the same output with this pump as the other hands free pump I've used. The shape of the cups also makes it super discreet under clothing. It's not the quietest pump I own, but it is quiet enough to pump in public and still be discreet. One of the features I love is that I normally pump for 15 minutes, at the 15 minute mark the pump will beep to let me know I'm done, which is great when I zone out. The battery life on the pump is great. Out of the box I used it 3 times a day for about 5 days (15 min sessions) without having to charge it. Speaking of charging, it does take a long time to charge in my opinion, but it is worth it since I only charge about 1 time a week. One negative I have is the cup capacity. It is only supposed to hold 5oz (does it hold more? Of course, but you risk a little spillage when pouring milk out). There is also an app that you can connect to is user friendly, and easy to navigate.
Overall I have come to love this pump, it has replaced one of my other pumps to take to work with me. Thanks again to the Stellar Product Testing Panel for sending this pump to try out.
Overall I have come to love this pump, it has replaced one of my other pumps to take to work with me. Thanks again to the Stellar Product Testing Panel for sending this pump to try out.
Response from medela.comBy *, Your Customer Solutions Team, March 29, 2023
Hi SunnyD--- We're thrilled that you are enjoying the ease of use of the Freestyle Hands-free Breast Pump! Thank you for sharing your honest feedback. Best wishes!
Written by a customer while visiting medela.com
Customer Rating
4
A lifesaver for pumping moms
on February 1, 2023
Posted by: Smidglet
[This review was collected as part of a promotion.] A hands free pump is a must have for busy moms. I had not tried one before with my other 2 kids. This pump is a great time saver and so convenient to use. I love that their are only 3 pieces to clean and put together for each side, and there are no small pieces that will get lost easily!
This pump is so easy to put together and use while doing your household tasks. My baby went on a nursing strike during my testing period and it was so nice to be able to pump while caring for my kids. It also helped me increase my milk supply which is so huge for a mom who is struggling to keep up her supply.
This pump holds 5oz per side, which was more than enough for me as a stay at home mom, but would be great for working moms who depend on pumping to feed their babies. I felt like the suction was just as good if not better than pumps I have previously used.
I loved that this pump is so convenient to use and you don't have to hold it. The pump part can just be put in your pocket or carried on your wrist. I did notice that it holds some milk at the pump entrance when I finished, so I just had to be a little careful when taking it off. The pour spout was easy to use as well.
I will say that this pump is not as discreet as I imagined and looks a bit bulky under clothes. But it still worked fine for me!
I want to thank the Stellar testing panel for choosing me to test this product for free in exchange for my honest review. It has really freed up my time and allowed me to increase my supply too!
Response from medela.comBy *, Your Customer Solutions Team, March 29, 2023
Hi Midge96--- We're glad to know that you're enjoying the convenience and ease of use that our Freestyle Hands-free offers. Thank you for sharing your honest feedback!
Written by a customer while visiting medela.com
Customer Rating
4
inconspicuous and effective and minimal parts
on February 1, 2023
Posted by: RCrab
[This review was collected as part of a promotion.] My favorite feature of this hands free pump are how easy it is to align the collection cups to get maximal output. I am able to get the same amount of milk as other standard flags electric pumps and even more milk than other popular hands-free pumps! I love how natural the collection cups of this pump look under my shirt when pumping. I primarily utilize it around the house while doing chores but have also been able to feed my 4 month old a bottle while pumping and even wore it out of the house while grocery shopping. I also like how few parts there are to clean compared to other hands free pumps. There are 2 features that I wish were different, which is why I am giving it 4 stars. There is a lanyard at the end of the actual pump, but I wish there was a belt clip or some other device to more easily attach to my pants/shirt. I can place it in the pocket of some pants but it is difficult in others, and it does not tuck into my bra easily. I also find the collection cups are a bit challenging to snap together, and I have had 1 instance of leaking out the bottom because I didn’t fully get it closed. Overall I recommend this pump for anyone looking for pump to wear while being more covered yet still wanting to get the same efficiency as the standard electric pumps.
Thanks to Stellar Product Testing Panel for providing me with this breast pump.
Thanks to Stellar Product Testing Panel for providing me with this breast pump.
Response from medela.comBy *, Your Customer Solutions Team, March 29, 2023
Hi RCrab--- Thank you for taking the time to share your great review and suggestions!
Written by a customer while visiting medela.com
Customer Rating
4
Game changer
on February 1, 2023
Posted by: Zeetze
[This review was collected as part of a promotion.] I’d breastfed two children and was 7 months into my third when I had a bit of a meltdown when I thought I couldn’t continue. The next day I received this pump from the Stellar Product Testing Panel and it’s been a game changer.
I always hated pumping because I was stuck in one place with no free hands, felt like a cow, it hurt and was so bulky whenever I needed to take it somewhere. This pump is has such a small footprint that I even brought it on vacation and it fit easily in my luggage. I’ve worn it while running errands, doing stuff around the house and even in video calls. You really can’t tell you’re wearing it, even on busty gals like me (32H). There is the distinctive pumping sound but it’s quieter than my other pumps.
This pump doesn’t hurt, but I will add that I found I needed to crank up the suction for milk to come. I’m someone who never needs breast pads so less suction may work for others. The only other issue I ran into was that it was hard to know whether it was placed correctly or working because it’s under your clothes. A couple times I discovered it wasn’t placed well and I hadn’t gotten much milk out. I think that’s more of a me problem though.
The packaging was beautiful and I thought this would gift really nicely. It reminded me of other upscale product packaging.
The milk never spilled like I feared it might and was easy to pour. The instructions were also really straightforward and I was able to figure it out quickly. There aren’t many pieces so it’s stores well too. And I love the display! It’s simple and looks really nice.
TL;DR this is a game changer and is so helpful for busy moms. There are a couple things to keep in mind to shorten the learning curve, but I absolutely love this pump.
Response from medela.comBy *, Your Customer Solutions Team, March 29, 2023
Hi Zeetze--- We're honored to have played a small part in your breast milk feeding journey! Thank you for sharing your honest feedback. Wishing you the best!
Written by a customer while visiting medela.com
Customer Rating
4
Good pump but could be improved
on February 1, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] First off, I received a free early trial of the Medela Freestyle Hands-free Double Electric Breast Pump from Stellar Product Testing Panel in exchange for an honest review.
I have been using this pump for about 2 weeks in addition to my more traditional breast pump for comparison. My baby is 1 month old today and I am very happy to be trying this breast pump out. I really like this pump and think it is comfortable. It fits easily in my nursing bra (that is kind of stretchy). The plastic is just slightly foggy so it can be hard to tell if the nipple is properly aligned and as it fogs up even more during use, it can be hard to tell exactly how much milk has collected before taking it off. In my picture, you can see after pumping how quite a bit of milk stays in the outside bit, not in the collection cup. It isn't that much, but I have spilled it multiple times trying to set the cup down or pick it up to pour into a bottle or freeze bag. You also need to make sure the pieces are very snapped together very well or else it will leak during use.
It is easy to walk around when using we've been discussing how discreet it actually is. I don't think you could be sitting in a meeting and other people not know what's going on, but it is much better than a more traditional breast pump. My husband thinks you could use it walking around a grocery store and someone might just think you're using an oxygen concentrator. I get nervous putting the actual pump part in a pocket as I think a button will get hit.
This sounds a bit weird, but I kind of like that it doesn't empty my breasts as much as my other pump. It does both at the same time at the same settings. With my other pump, I do one at a time and squeeze with my hands to get every drop out, but I can't do that with both of these going. That way, even after pumping, I can still breastfeed my baby soon after. The suction use certainly strong enough and I don't even use it on the strongest setting.
Since I was using this as an early trial, I was provided sizes 21 and 24 mm, but I think I would have been much more comfortable with a 28 or 32mm size. I am glad to see this released as a product as I will likely want to purchase additional pumping accessory parts when these loosen up and wear out. Hopefully I can get some in a larger size too.
Overall, I do enjoy using this in my breast pump rotation. I can use my hands, there aren't many parts to clean and it's fairly comfortable. The different pumping cycles are convenient and I can move around when using it. I would recommend this breast pump if these features are attractive to you.
I have been using this pump for about 2 weeks in addition to my more traditional breast pump for comparison. My baby is 1 month old today and I am very happy to be trying this breast pump out. I really like this pump and think it is comfortable. It fits easily in my nursing bra (that is kind of stretchy). The plastic is just slightly foggy so it can be hard to tell if the nipple is properly aligned and as it fogs up even more during use, it can be hard to tell exactly how much milk has collected before taking it off. In my picture, you can see after pumping how quite a bit of milk stays in the outside bit, not in the collection cup. It isn't that much, but I have spilled it multiple times trying to set the cup down or pick it up to pour into a bottle or freeze bag. You also need to make sure the pieces are very snapped together very well or else it will leak during use.
It is easy to walk around when using we've been discussing how discreet it actually is. I don't think you could be sitting in a meeting and other people not know what's going on, but it is much better than a more traditional breast pump. My husband thinks you could use it walking around a grocery store and someone might just think you're using an oxygen concentrator. I get nervous putting the actual pump part in a pocket as I think a button will get hit.
This sounds a bit weird, but I kind of like that it doesn't empty my breasts as much as my other pump. It does both at the same time at the same settings. With my other pump, I do one at a time and squeeze with my hands to get every drop out, but I can't do that with both of these going. That way, even after pumping, I can still breastfeed my baby soon after. The suction use certainly strong enough and I don't even use it on the strongest setting.
Since I was using this as an early trial, I was provided sizes 21 and 24 mm, but I think I would have been much more comfortable with a 28 or 32mm size. I am glad to see this released as a product as I will likely want to purchase additional pumping accessory parts when these loosen up and wear out. Hopefully I can get some in a larger size too.
Overall, I do enjoy using this in my breast pump rotation. I can use my hands, there aren't many parts to clean and it's fairly comfortable. The different pumping cycles are convenient and I can move around when using it. I would recommend this breast pump if these features are attractive to you.
Response from medela.comBy *, Your Customer Solutions Team, March 30, 2023
Hi Arbecar--- We're glad to know that you're enjoying the Freestyle Hands-free Breast Pump! Thank you for sharing your honest feedback. Wishing you all the best!
Written by a customer while visiting medela.com
Customer Rating
4
Ideal for exclusive pumping
on February 1, 2023
Posted by: RAD3
[This review was collected as part of a promotion.] I was excited to receive this pump as I am an exclusive pumper. The pump is lightweight and easy to use and I thought the instructions were pretty straightforward. I appreciated how small this pump is which makes it easy to use on the go. I was nervous about doing activities, while pumping for the risk of spilling now, but was pleasantly surprised when I didn’t. For me this meant that I can multitask, which makes a difference for moms with little ones. This was my first time trying a hands-free pump and the suction overall was great. I did notice a slight decline in output, but I think it could be attributed to the flange size. Either way the decline was relatively small and I just made up by pumping a little longer. I’d be interested to test a larger size if it’s an option.
I was given this breast pump to try as part of the Stellar Product Testing Panel.
Response from medela.comBy *, Your Customer Solutions Team, February 2, 2023
Hi RAD3--- We are excited to know that you found it easy to use! If you ever have any questions about your breast pump, please don't hesitate to reach out to us at 800-435-8316. We'd be happy to help!
Written by a customer while visiting medela.com
Customer Rating
5
Lightweight wearable pump for moms to multitask
on February 1, 2023
Posted by: Rc522
[This review was collected as part of a promotion.] I was so excited to see that Medela created a hands-free pump! My go-to breast pump has always been Medela brand, so a breast pump that is not only Medela but is also hands-free was just icing on the cake! I had extra time I could play with the kids or do housework rather than needing to sit on the couch to pump.
I have never used a hands-free pump that fits inside your bra before, so in that respect I can't compare, but I can tell you that I was impressed! This compact machine is powerful and effective. The containers hold at least 5 ounces, so you don't have to compromise how much you can pump. Additionally there seemed to be fewer parts (only three each) for me to clean compared to previous Medela pumps - a huge plus in my book! The ease of cleaning was definitely my favorite feature (other than being hands-free of course).
I found the pump to be comfortable, however it is not as discreet as I had hoped. The collection cups are rather large and obvious. I also am concerned they may stretch out the bra.
Despite the less discreet look, I felt very comfortable wearing the pump around the house and multitasking.
Thank you to Stellar Panel for gifting me with this breast pump.
Response from medela.comBy *, Your Customer Solutions Team, March 30, 2023
Hi Rc522--- We appreciate you taking time to share your honest feedback. Thank you for choosing Medela!
Written by a customer while visiting medela.com