Customer reviews from medela.com
Medela - Freestyle Hands-free Double Electric Breast Pump - Gray
Average customer rating
4.2
(373 Reviews)
Rating breakdown 373 reviews
5 Stars
206
4 Stars
100
3 Stars
22
2 Stars
13
1 Star
32
74%of customers recommend this product.
(
121 out of
164)
Customer Reviews for Medela - Freestyle Hands-free Double Electric Breast Pump - Gray
Customer Rating
4
Easy and effective but not very discreet
on February 14, 2023
Posted by: mtlmomgeek
[This review was collected as part of a promotion.] Thanks to the Stellar Product Testing Panel for giving me this pump to test.
Easy to clean, assemble and use. The collection cups are comfortable, but it would be ni e to have the option of a smaller size as not everyone collects 5oz from each side per session and they are not meant for storage. The volume markings are a bit hard to see and would be more helpful if they were more graduated.
The pump is as efficient as others I’ve tried, and it being wearable is great in theory, but the motor is so loud that it’s definitely not discrete enough to wear while running errands, attending a meeting or contact-napping with baby. The pump unit is also not light, so while it can certainly be worn for things like cooking and cleaning, it’s a bit tricky to keep in place.
Including 2 flanges sizes is a plus; I actually need two different sizes and was lucky that the included ones fit.
Overall, I didn’t dislike this pump but I don’t think it’s portable enough to replace my non-wearable one.
Easy to clean, assemble and use. The collection cups are comfortable, but it would be ni e to have the option of a smaller size as not everyone collects 5oz from each side per session and they are not meant for storage. The volume markings are a bit hard to see and would be more helpful if they were more graduated.
The pump is as efficient as others I’ve tried, and it being wearable is great in theory, but the motor is so loud that it’s definitely not discrete enough to wear while running errands, attending a meeting or contact-napping with baby. The pump unit is also not light, so while it can certainly be worn for things like cooking and cleaning, it’s a bit tricky to keep in place.
Including 2 flanges sizes is a plus; I actually need two different sizes and was lucky that the included ones fit.
Overall, I didn’t dislike this pump but I don’t think it’s portable enough to replace my non-wearable one.
Response from medela.comBy *, Your Customer Solutions Team, April 19, 2023
Hi mtlmomgeek--- We appreciate your honest feedback and have routed your comments to our team in charge of continuous improvements. Wishing you the best!
Written by a customer while visiting medela.com
Customer Rating
5
Simplified pumping
on February 14, 2023
Posted by: ChristineBar
[This review was collected as part of a promotion.] I received this breast pump from the Stellar Product Testing Panel. I pump about once per day to maintain a freezer stash of milk on top of breastfeeding regularly. This pump has seriously simplified the pumping process! As my son is almost 1 years old, he loves to stay busy and keep me busy as well! He would want to rip my old pump off every time I would pump. This pump is discreet enough that he doesn’t know that I’m wearing it! I also have both hands free and can still interact and play with him while I’m pumping! I even can do the dishes and bend down while wearing this pump without spilling or leakage! The flanges were comfortable and the pump was very quiet to operate. The multiple levels of suction made it customizable to my comfort levels. My favourite feature of this pump would be the fact that it only has 3 parts to clean! Most pumps have multiple small parts. With the freestyle double electric hands free pump I can throw all parts in the dishwasher at the end of the day and be done! The only thing I wish I could change was a slightly smaller flange size (I currently use a 19mm and the pump set included a 21 and 24mm). However the 21mm was still effective for me! I will continue to use this pump as part of my daily pumping routine!
Response from medela.comBy *, Your Customer Solutions Team, April 19, 2023
Hi Christinelynn--- That's wonderful to hear! Best wishes!
Written by a customer while visiting medela.com
Customer Rating
5
Freestyle double electric breast pump review
on February 14, 2023
Posted by: Terri
[This review was collected as part of a promotion.] I received this product as part of the Stellar Product Testing Panel. I was so excited to be given the chance to review the Medela freestyle double electric hands free breast pump. I currently have a 10 week old as well as a 22 month old so being able to pump on the go is essential. I have a tried a number of electric pumps with my first born. The first one I used, I had to be connected to an outlet to pump as it was not wireless. This is less than ideal when I have a toddler and a newborn to watch. Out of all of the pumps I have used I was very impressed with this product. This is a must if you have a toddler to watch while you pump. Here are the pros of this product: First, I loved that it came with 2 sizing options 21 mm and 24 mm. Not many pumps offer different sizes. This pump is the QUIETIST pump I have ever used. You can’t even hear it working which was quite nice. The inserts fit nicely in my bra and were very comfortable. I was able to move around the house easily without any spillage. The design is very sleek and easy to transport. I was able to pump while travelling in the car, while cooking, and while playing with my toddler. This is the easiest pump to clean with only three parts which is great for the busy moms. Out of all the pumps I’ve used this one has been the easiest and fastest to clean and put back together. This is the first pump I have used that comes with an app that connects to Bluetooth. The app records how long I’ve pumped for, how many ounces I pumped along with other information. I found this very useful to keep track of my pumping. The cons: as much as I wanted to love this product I found that my output was not as high as it usually is with other pumps I have used. I tried using both sizes to see if it made a difference and it did not. Despite the slightly lower output, I still think this pump is superior to the others I have used. I did not like how the remote vibrates. That was the only part of this product that was noisy. If it did not vibrate, this pump would be silent. The remote was also a little awkward in size and is too big to fit in most pockets.
Response from medela.comBy *, Your Customer Solutions Team, April 19, 2023
Hi Terri--- We appreciate you taking time to share your honest feedback! Please never hesitate to reach out to us if you need help with your pump or have questions. We'd be happy to help!
Written by a customer while visiting medela.com
Customer Rating
5
What every busy Momma needs
on February 14, 2023
Posted by: BoyMomma
[This review was collected as part of a promotion.] This is something that every busy mom needs!
I always thought I just wasn't very good at pumping, but it turns out I was never using the right pump! Wow am I impressed with the Medela Freestyle handsfree breast pump!
Things I LOVE:
-There are only 6 parts to clean, that is over half as few as my other pump
-The parts can be sterilized in a microwave bag and run through the dishwasher, anything that saves time is a win for this busy Mom!
-The pump is small but STRONG!
-It is very easy to use while doing lots of other tasks, so far I have pumped during bathtime, driving, during bedtime routine for my toddler, while doing chores...the possibilities are endless!
-The battery has a much longer lifespan than I expected, I was able to pump 5 times before needing to charge it (plus finally a product that comes with a wall box for charging!)
-There are only 6 parts to clean, that is over half as few as my other pump
-The parts can be sterilized in a microwave bag and run through the dishwasher, anything that saves time is a win for this busy Mom!
-The pump is small but STRONG!
-It is very easy to use while doing lots of other tasks, so far I have pumped during bathtime, driving, during bedtime routine for my toddler, while doing chores...the possibilities are endless!
-The battery has a much longer lifespan than I expected, I was able to pump 5 times before needing to charge it (plus finally a product that comes with a wall box for charging!)
Two things I would love to see added:
-A clip on the back of the pump would be awesome! If you are like me (and most Mom's now) you probably live in leggings which doesn't really leave anywhere to put the pump beside tucked into the waistband, which sometimes pushed buttons.
-A small travel bag. Not a big one because I ended up using an old makeup bag that is pretty, but it would be nice to have a way to take it on the go right out of the box!
-A clip on the back of the pump would be awesome! If you are like me (and most Mom's now) you probably live in leggings which doesn't really leave anywhere to put the pump beside tucked into the waistband, which sometimes pushed buttons.
-A small travel bag. Not a big one because I ended up using an old makeup bag that is pretty, but it would be nice to have a way to take it on the go right out of the box!
I look forward to using this for my little guy now and to help keep my supply for our adopted baby. I am so grateful to Stellar for the chance to test this product and give my honest review of a great product!
Response from medela.comBy *, Your Customer Solutions Team, April 19, 2023
Hi BoyMomma--- Thank you for taking time to share your amazing review! We're happy you had a great experience and love seeing your suggestions as well. Wishing you the best!
Written by a customer while visiting medela.com
Customer Rating
5
This is a Game changer
on February 13, 2023
Posted by: Dezzz
[This review was collected as part of a promotion.] So I’m a mom of 2 boys who exclusively breast feeds. My breastfeeding journey wasn’t easy at first but with consistency I have been able to breast feed my oldest for 2 years and I just had a newborn who is also exclusively breastfed. The first few weeks were hard for me because my milk flow was constantly getting jammed because the baby wasn’t feeding enough and my breast’s were extremely engorged. I was on the verge of getting mastitis. This double electric hands free pump saved me from getting to that point. When I started feeling my breasts getting hard from milk getting backed up, I would grab my pump and insert it into my bra while doing activities around the house. The portability makes it so easy and flexible to use. That’s what I enjoy about it the most. It is very easy to clean and wash as there are only 3 parts that need to be cleaned. I always was scared of pumping because of all the parts you have to assemble and clean. This double electric pump is in no way intimidating to use. I actually appreciate that is came with two Falange sizes. I use the smaller one for my nipples and it fits perfectly. The suction is gentle yet efficient at taking out my milk. The most I’ve gotten out at a time has been 2.5 ounces. I’m sure the more I breastfeed the more the amount will increase. I’ve been able to walk around the park with them since they’re discreet enough to hide in my bra and the pump fits in my pocket. I love this pump! I wouldn’t use this to exclusively pump since it is on the smaller side, but I definitely recommend this for any mom who is busy on the go and needs to pump here and there! Overall it’s a 5 out of 5 for me. I received this product as part of the Stellar Product Testing Panel.
Response from medela.comBy *, Your Customer Solutions Team, April 19, 2023
Hi Dezzz--- We're so glad you enjoyed the portability that this pump offers and are honored to have played a small part in your breastfeeding journey. We're wishing you all the best!
Written by a customer while visiting medela.com
Customer Rating
4
Great for on the go moms
on February 11, 2023
Posted by: Abigail0518
from Wells, ME
Gender:Female
[This review was collected as part of a promotion.] I was a participant in a pre-market product test for Medela and received the Freestyle Hands-free breast pump in exchange for my honest feedback. (Writing a review was not required, I actually reached out to confirm it was OK now the product is launched)
I already use the Freestyle and love the freedom it offers not being plugged into the wall. It is small enough to fit in a pocket or using the wrist strap. I would recommend to anyone who wants freedom while pumping.
I was so excited to use the hands-free cups by medela. I have not used cups by any other brands so I’m not able to compare. The shields I received came in two sizes 21 and 24, which are my correct sizes. I love that there are only three parts to the cups, and super easy to assemble. Although the first use I thought I had it snapped together completely but it was not and I had a minimal leak(which is impressive considering it wasn’t fully together)
I found it extremely easy to put on, but had better luck keeping it in place with a sports bra compared to my nursing bra. I loved the ability to move around, play with my toddler, and care for my 4 month old while pumping. The rounded shape does make it easier to hold baby, and tubing sits flat which is extremely helpful when trying to hide tubes.
Right now I wear around a 38D. Although the cups have a rounded and natural shape when wearing them it was comical and extremely obvious something was shoved in my bra. I think with smaller breasts it would be much less obvious.
I didn’t fully empty using them due to not being able to massage but I kind of expected that. And the only issue I had was removing them, making sure the milk was fully out of the nipple tunnel. I honestly still haven’t found the best way to remove but it is minimal milk lost in the process.
I love the convenience of using them! I wouldn’t replace my regular flanges and main pump with the cups but while having family over I was able to stick around while pumping and didn’t feel uncomfortable. I would definitely recommend!
I would recommend this to a friend!
Response from medela.comBy *, Your Customer Solutions Team, April 19, 2023
Hi Abigail0518--- Thank you for taking the time to leave such great feedback! Please don't hesitate to reach out to us if you need help or have questions. We'd be happy to help!
Written by a customer while visiting medela.com
Customer Rating
4
Easy and convenient
on February 10, 2023
Posted by: Millenialmom
[This review was collected as part of a promotion.] Thanks to the Stellar Product Testing Panel for providing me with this breast pump. I loved using the Medela hands free pump, it was very easy to use with minimal number of parts and user friendly. This was my first time using a hands free pump and I loved the freedom it gave me as I was no longer tied to a wall plug. I was able to make breakfast and eat while pumping which is amazing! The only watch out I would recommend is to ensure that you close the pump completely and correctly. The first time I used it I did not close it correctly and spilled some of pumped milk. Overall I would recommend this pump to all moms.
Response from medela.comBy *, Your Customer Solutions Team, April 19, 2023
Hi Millenialmom--- Thanks for taking time to share your feedback! Wishing you the best!
Written by a customer while visiting medela.com
Customer Rating
5
Easy to use and compact enough
on February 9, 2023
Posted by: MamaG
[This review was collected as part of a promotion.] Thank you for Stellar Product Testing Panel for giving me the opportunity to test the Medela Freestyle Hands Free Double Electric Breast Pump. The cups of this pump are sleek and shaped well enough that you can barely tell they’re there, if not at all. The only giveaway are the tubes that connect them to the small hand sized pumping device. But they too can be hidden if tried. As long as you have a pocket or waistband to put the device into, you can go about your day like normal (with the usual precautions with pumping on the move). The pump has good suction and different levels. If you read the directions before use, it’s very easy to set up and use properly. My favorite feature is that it can connect to the Medela Family app to track your pumping journey. The app is incredibly easy to set up and pair your pump as well. Overall, this is a great pump. Would it be better without the tubes and separated device? Yes. However you probably wouldn’t have the sleek hidden cup design that way.
Response from medela.comBy *, Your Customer Solutions Team, April 19, 2023
Hi MamaG--- Thank you for taking time to share your great feedback!
Written by a customer while visiting medela.com