Customer reviews from medela.com
Medela - Freestyle Hands-free Double Electric Breast Pump - Gray
Average customer rating
4.2
(373 Reviews)
Rating breakdown 373 reviews
5 Stars
206
4 Stars
100
3 Stars
22
2 Stars
13
1 Star
32
74%of customers recommend this product.
(
121 out of
164)
Customer Reviews for Medela - Freestyle Hands-free Double Electric Breast Pump - Gray
Customer Rating
5
Love the hands free pump
on February 15, 2023
Posted by: Bran86
[This review was collected as part of a promotion.] Thanks to the Stellar Product Testing Panel for providing me with this breast pump.
Loved this Medela pump. It’s the same great quality I’ve come to expect from Medela. The suction was great and I’ve been able to pump a few times before even seeing the battery level drop. The product comes with two sizes of flanges which was great because I needed the smaller one and didn’t need to buy it separately. The tubing comes out the top of the bra inserts so it doesn’t get kinked and affect the pumping/suction. It fit easily into my nursing bra I currently wear. The collection cups are big enough for my daytime pumping needs! I was able to clean up around the house, prepare lunches, and do sitting stretches while wearing the pump. A clip to attach it to the top of my pants would be the only additional feature I can think of that I’d change. Overall, a great product that’s easy to use and assemble with only 3 parts!
Loved this Medela pump. It’s the same great quality I’ve come to expect from Medela. The suction was great and I’ve been able to pump a few times before even seeing the battery level drop. The product comes with two sizes of flanges which was great because I needed the smaller one and didn’t need to buy it separately. The tubing comes out the top of the bra inserts so it doesn’t get kinked and affect the pumping/suction. It fit easily into my nursing bra I currently wear. The collection cups are big enough for my daytime pumping needs! I was able to clean up around the house, prepare lunches, and do sitting stretches while wearing the pump. A clip to attach it to the top of my pants would be the only additional feature I can think of that I’d change. Overall, a great product that’s easy to use and assemble with only 3 parts!
Response from medela.comBy *, Your Customer Solutions Team, May 10, 2023
Hi Bran86--- It's wonderful to know that you loved it! Thank you for your feedback!
Written by a customer while visiting medela.com
Customer Rating
5
Truly hands free
on February 15, 2023
Posted by: Shawdie
[This review was collected as part of a promotion.] I received Medala's new Freestyle Hands Free Double Electric Breast Pump for free from the Stellar Product Testing Panel to test.
I should mention that I have been breastfeeding the last 7 years between 3 children. This is my third child and I wish this existed when i was breasfeeding my 2 older children
I have been using this pump for 2 weeks daily. Since I received it I have been pumping much more because it is truly a hands free experience. I love that I can tuck it into my nursing bra and not have bottles attached to me.
It's very discrete. I wear my sweater over it and you can not tell that I'm wearing it. I also sometimes pump only one breast while I nurse in the opossite breast to help with milk production because I lm guilty of nursing on the same side majority of the time.
The suction is strong, it has 9 levels and I usually use the strongest suction.
It's very easy to clean and there aren't tiny parts which I love.
I use it usually while I'm doing errands like cooking dinner or washing dishes. I bring it everywhere if I know I'm going to be out for hours. I have even used it in the car. This definitely has made pumping easier for me because I don't have to schedule time to sit down in my day.
I'm going to use it when I go back to work . I'm thinking I can pump in the car on my way home too which is amazing.
I do not find the pump to be quiet. I find it just as loud as any regular pump.
There is an app that you can connect to the pump and track how much milk you pump and how long you pump for as well .
I was under the impression that you can control the pump from the app which you cannot. Also wish that in came with a travel pouch.
I'm so happy that I'm fortunate to have this now. I definitely recommend this to all moms on the breastfeeding journey. This is a must have
Response from medela.comBy *, Your Customer Solutions Team, May 10, 2023
Hi Shawdie--- We're honored to play a small part in your breast milk feeding journey! Thank you for your honest feedback. Wishing you all the best!
Written by a customer while visiting medela.com
Customer Rating
3
Good pump but could be improved
on February 14, 2023
Posted by: Yolande
[This review was collected as part of a promotion.] Thanks to the Stellar Product Testing Panel for providing me with this breast pump. I was so stoked to receive it just in time to return to work from maternity leave.
Previously I had been using the regular Medela freestyle Flex so I was familiar with the pump itself and excited to have a more discreet and hands free alternative for being out and about in the world again.
The freestyle flex came highly recommended by our lactation consultant and I have found both it and this new hands free version to be of good quality, easy to use and quite effective.
This hands free pump is easier to clean and doesn’t require a bottle brush as it’s three simple pieces that come apart easily. It is fairly discreet (you just look quite busty while wearing it) and It’s great not having to wear a pumping bra as it just tucks right into any bra. That said it isn’t as great as I had hoped for multitasking. There are holes at the top of the cups to pour out the milk and so when you lean over when wearing it, to pick up your baby for example milk spills out everywhere. Having a way to close those while pumping would be a game changer! The cups are also quite tippy when set on the counter so you may often find yourself crying over spilled milk.
Overall I like the Medela freestyle pumps and would recommend this over the original freestyle flex because it does afford you somewhat more freedom but it doesn’t really let you get on with certain things, like caring for your babe how I had hoped. A small tweak to the design would go a long way to making this a really awesome pump.
Response from medela.comBy *, Your Customer Solutions Team, March 21, 2023
Hi Yolande--- We appreciate your honest review as it helps us to continuously improve our designs. Your feedback has been routed to our product team. Best wishes!
Written by a customer while visiting medela.com
Customer Rating
4
Multitask yes please
on February 14, 2023
Posted by: Cella1303
[This review was collected as part of a promotion.] The hands free pump is exactly that. A hands free which is a solution for any mom, since we are wanting to be able to multitask. This pump is light weight making it super easy to bring around with you AND the fact you can put the flanges in your regular bra makes for savings of buying a pump bra. I would definitely say it was super effective on getting milk. Even putting it up to the highest level for pumping it’s not painful at all. A couple things I would say is while it is discreet it does seem like the suction could be stronger or your milk will spill or not make it into the cups. The cups still need some support to stay in place. Or possibly just use a stronger bra to hold them in place. The battery life on the pump is not as good as I thought. Doesn’t last the longest and I only pump a couple times a day. So for someone that’s an exclusive pumper be mindful of that. Although the pump battery doesn’t last long, it does charge super fast.
The one thing that matters the most to me is enduring no milk goes to waste. Unfortunately this pump has a little bit of spillage. The instructions show to leave forward when ur finishing up so all the mill can go down into the cups, but even doing that I still had milk get wasted since it didn’t make it into the cup. I had to pour the milk from the flange first. And then pour the rest out through the top. Little bit of a nuisance. The other thing to note is you NEED to make sure you flanges click into the cup. If not they will pop off and that could get messy.
The one thing that matters the most to me is enduring no milk goes to waste. Unfortunately this pump has a little bit of spillage. The instructions show to leave forward when ur finishing up so all the mill can go down into the cups, but even doing that I still had milk get wasted since it didn’t make it into the cup. I had to pour the milk from the flange first. And then pour the rest out through the top. Little bit of a nuisance. The other thing to note is you NEED to make sure you flanges click into the cup. If not they will pop off and that could get messy.
Overall the pump is decent and the fact you can pump AND do things like wash dishes or clean up is a HUGE plus. You always want that as a mom.
I was given this breast pump to try as part of the Stellar Product Testing Panel.
Response from medela.comBy *, Your Customer Solutions Team, May 10, 2023
Hi Cella1303--- Thank you for taking the time to share your honest feedback! If you ever have any questions about your breast pump, please don't hesitate to reach out to us. We have some excellent resources to help!
Written by a customer while visiting medela.com
Customer Rating
5
Handy hands free pump
on February 14, 2023
Posted by: Maggie
[This review was collected as part of a promotion.] I received the Medela Freestyle Hands Free Double Electric pump as part of the Stellar Product Testing Panel and I was really great full I did! This pump is so easy to use and clean. I really enjoyed how simple it was to set up the first time, as well as the routine care and cleansing requirements. This pump was easier to keep clean than others I’ve used. I was able to work, travel, and take care of both my little ones while wearing this pump without worrying about it spilling or falling out. It was a bit louder than I expected, but still quiet. I love this pump and would recommend it to all busy mamas who love to multitask!
Response from medela.comBy *, Your Customer Solutions Team, May 10, 2023
Hi Maggie--- We're thrilled to know that you have enjoyed the ease of use the Freestyle Hands-Free offers! Thanks for your honest feedback!
Written by a customer while visiting medela.com
Customer Rating
5
Gave me my freedom back
on February 14, 2023
Posted by: Abby
[This review was collected as part of a promotion.] This Freestyle Hands Free pump is a total game changer. I went from dreading my pumping time to being so productive while pumping! It was easy to set up and use, with only a few pieces to clean and put together. I really liked that there were no tiny pieces to keep track of. The milk collectors and nipples shields both get tucked into any bra, leaving just some tubing and a sleek electronic device hanging out - it tucked easily into my pocket. I was able to work around the house (doing dishes and tidying), play with my son (the breast shields did not pop off while lugging him around, not could he remove the pieces from my breast), and I was even able to exercise. It felt so great to not waste precious time being stuck pumping. I did have some issues with leaking from the milk collectors, so I learned the importance of making sure everything snaps together properly. It can be hard to see how much milk has been collected, so I kept a close eye on the containers. But these are minor issues which do not impact how much I love this pump. It’s got a great battery life, a good length of tubing, and isn’t too loud. It’s quite high tech, and I easily found a setting that was comfortable for me while being very efficient. I received this pump as part of the Stellar Product Testing Panel, but would buy it for myself after seeing how well it works. I’m really grateful for how this pump has changed my feeding journey!
Response from medela.comBy *, Your Customer Solutions Team, May 10, 2023
Hi Abby--- That's terrific to hear! Thank you for sharing your honest feedback. Best wishes!
Written by a customer while visiting medela.com
Customer Rating
5
Medela Hands Free Breast Pump
on February 14, 2023
Posted by: Stephanie
[This review was collected as part of a promotion.] I received the new Medela Hands Free Breast Pump as part of the Stellar Product Testing Panel and I'm so glad that I received this product. As I am currently exclusively pumping for my third child, this product has been extremely helpful and convenient. I have two toddlers and having a breast pump that is completely hands free is amazing. It gives me the freedom to get things done around the house like washing dishes and folding laundry and allows me to play with my other children all while still pumping. Before this pump, I would stop to pump and then return to what I was doing so this is definitely a time saver. Super easy to use and absolutely love the simplicity of the pump with such few parts to assemble. It is very easy to clean and fits under pretty much any maternity bra so it was a bonus not having to purchase anything specific to the pump. The only thing I did notice that was that I did have to use a slightly higher suction level (6 instead of 5) and a few additional minutes (no more than than 2 addition minutes) in order to pull the same amount of milk I would while using my other medela pump, however it is well worth the additional few minutes in order to be completely hands free. If I had the choice, as a new mom or to replace an old pump, I would highly recommend this product. Plus, medela has amazing customer service and a great warranty on this and all their products which is a bonus! This pump is definitely part of my on-the-go bag and is absolutely a gift I would buy for a baby shower.
Response from medela.comBy *, Your Customer Solutions Team, May 10, 2023
Hi Stephanie--- We're so glad you found it convenient! Thank you for sharing your feedback!
Written by a customer while visiting medela.com
Customer Rating
5
5 Stars this pump is a game changer
on February 14, 2023
Posted by: Nicole
[This review was collected as part of a promotion.] I received this breast pump from the Stellar Product Testing Panel. While I know Medela is known for their quality pumps, this new pump has really exceeded my expectations. What I love about this product is the ability to be totally discreet about pumping while going about my every day errands. It’s so compact, very lightweight and it slips right into your nursing bra, making it easy to use and handsfree while preparing dinner or doing things around the house. I have an 8 month old who is constantly tugging at me, so being able to keep it all under my shirt is incredibly convenient. There are only three parts to clean and assemble, so it makes the process really quick and easy. I really have nothing but positive things to say about this pump, I love all the upgrades Medela has made. This new pump is a game changer and I’ll personally be recommending this to pump to new moms!
Response from medela.comBy *, Your Customer Solutions Team, April 21, 2023
Hi Nicole--- That is wonderful to hear! Thank you for sharing your great review!
Written by a customer while visiting medela.com