Customer reviews from medela.com
Medela - Freestyle Hands-free Double Electric Breast Pump - Gray
Average customer rating
4.2
(372 Reviews)
Rating breakdown 372 reviews
5 Stars
205
4 Stars
100
3 Stars
22
2 Stars
13
1 Star
32
74%of customers recommend this product.
(
121 out of
164)
Customer Reviews for Medela - Freestyle Hands-free Double Electric Breast Pump - Gray
Customer Rating
5
Easiest compact pump!
on December 5, 2019
Posted by: BetsyBW
from Memphis, TN
Gender:Female
[This review was collected as part of a promotion.] I received this pump from the Stellar Product Testing Panel to try. I immediately fell in love with its compact size! As a mom of 2, we are always on the go. I also work part time where I have to pump. This pump is so easy to throw in my purse or diaper bag to take out of the house. I never have to worry about it being charged because it holds a charge for a long time. Even if the battery gets low, the charger is so easy to plug into a USB plug. I also love that the parts to the pump are minimal. It makes washing the parts much more bearable. I previously used a chargeable pump, but it was much bigger and difficult to travel with due to the size. It also had more parts to wash. My only complaint with this pump is that the touch screen is sensitive to touch. I wish there was a way to lock the screen so I don’t accidentally change my setting or pause it. Overall I have really loved this pump and it’s flexibility!
I would recommend this to a friend!
Response from medela.comBy *, Your Customer Solutions Team, February 6, 2020
Hello BetsyBW--- it is absolutely wonderful to hear how much you have enjoyed using the Freestyle Flex Breast Pump. We appreciate your feedback on the sensitivity of the screen and would like to speak with you directly on this issue. Please call 800-435-8316 and provide reference number 280791. Have a wonderful review!
Written by a customer while visiting medela.com
Customer Rating
4
Great pump for moms on the go!
on December 5, 2019
Posted by: MazieLynn547
Gender:Female
[This review was collected as part of a promotion.] The Medela Freestyle Flex Pump is great for moms on the go! The freedom to pump in the car, while getting ready in the morning, and even while washing dishes gives this pump a leg up on the competition. With its USB charging cable and compact size, this pump is super easy to keep charged up for portable daily use. The display is bright and intuitive making it easy to multitask while also staying aware of pumping progress. This pump has many helpful features; I only wish it would remember the last vacuum level used. The updated membrane with an integrated valve cut my washing time in half. Thanks to the Stellar Product Testing Panel for providing me with this pump.
I would recommend this to a friend!
Response from medela.comBy *, Your Customer Solutions Team, December 10, 2019
Hi Mazielynn547--- We're thrilled that the Freestyle Flex Breast Pump has given you some much needed freedom while also still allowing you to provide awesome nutrition for your little one. We are so happy that the new valve design has made washing your parts quicker, as pumping moms every minute saved is absolutely wonderful. Thank you so much for taking the time to share your thoughts and experience with us and other moms out there that may be looking for a great portable pump. We wish you the best in your journey and look forward to helping you with your future breast milk feeding needs. Have a wonderful day and Happy Holidays!!
Written by a customer while visiting medela.com
Customer Rating
5
Handheld and easy to use Pump!
on December 5, 2019
Posted by: akin23
from Los Angeles, CA
Gender:Female
[This review was collected as part of a promotion.] I received this product in exchange for my honest review and feedback through the Stellar Product Testing Panel. Medela has made a pump that does not require carrying around a big battery pack type back pack- which is great! I stick the unit in my pocket and can continue doing dishes or whatever I need to. As you can see in the picture, the unit is pretty small and can fit in your hand! The battery lasts a long time, too. The suction cups stay in place and are pretty easy to clean. Medela makes everything else you need to feed baby with too, so it makes the transition from pumping to feeding easy, too. For mommas that like to use phone apps, they offer a tracking app to record how much and often you are pumping. A good product made better!
I would recommend this to a friend!
Response from medela.comBy *, Your Customer Solutions Team, February 5, 2020
Hello akin23--- Thank you so much for your wonderful review. We are so happy you are enjoying the Freestyle Flex Breast Pump and the freedom it offers to multitask. We wish you all the best, have a great day!
Written by a customer while visiting medela.com
Customer Rating
5
Handheld and easy to use Pump!
on December 5, 2019
Posted by: akin23
from Los Angeles, CA
Gender:Female
[This review was collected as part of a promotion.] I received this product in exchange for my honest review and feedback through the Stellar Product Testing Panel. Medela has made a pump that does not require carrying around a big battery pack type back pack- which is great! I stick the unit in my pocket and can continue doing dishes or whatever I need to. As you can see in the picture, the unit is pretty small and can fit in your hand! The battery lasts a long time, too. The suction cups stay in place and are pretty easy to clean. Medela makes everything else you need to feed baby with too, so it makes the transition from pumping to feeding easy, too. For mommas that like to use phone apps, they offer a tracking app to record how much and often you are pumping. A good product made better!
I would recommend this to a friend!
Response from medela.comBy *, Your Customer Solutions Team, February 5, 2020
Hello akin23--- Thank you so much for your wonderful review. We are so happy you are enjoying the Freestyle Flex Breast Pump and the freedom it offers to multitask. We wish you all the best, have a great day!
Written by a customer while visiting medela.com
Customer Rating
5
Finally something to put Mom's mind at ease
on December 5, 2019
Posted by: mrsdupre17
from Jeanerette, LA
Gender:Female
[This review was collected as part of a promotion.] I received this pump from Stellar Product Testing Panel in exchange for my honest review and im so incredibly glad i did. I am a experienced mom (3 older ones) with a newborn so ive used my fair share of breast pumps over the years but I've never used one that was so easy to use and convenient and non stressful. I'm not stressed about making sure that I have everything I need for travels everything is in a very light weight convenient and easy to use carrying bag. And the battery lasting for up to two hours and being USB rechargeable is amazing and makes my life so much easier. Not having to find a plug to plug it in puts my mind at ease and lets me focus more baby and her needs
I would recommend this to a friend!
Response from medela.comBy *, Your Customer Solutions Team, December 5, 2019
Hi Mrsdupre17--- We're overjoyed that you are loving all the great portable features of the Freestyle Flex Breast pump and could not be happier to hear your experience has exceeded your expectations. Pumping can definitely be a stressful time so it is great that you found yourself less stressed when using this one. We appreciate you and thank you for taking the time to share your story with other moms out there. We wish you all the best in your breast milk feeding journey!
Written by a customer while visiting medela.com
Customer Rating
5
The BEST compact pump!
on December 5, 2019
Posted by: Chouser77
from Oklahoma City, OK
Gender:Female
[This review was collected as part of a promotion.] As a pumping and nursing mom for more than four years over multiple children, I have used many breast pumps. The Freestyle Flex is absolutely my new favorite. It is so compact, light, and easy to toss in my purse on the way out the door. But don’t let the size fool you, this machine is powerful. I was able to pump more expressed milk than I had been previously, and I loved how easy this unit was to use. The flanges are more oval shape than round, which gave a more natural fit. The pump came with a nice bag that has more than enough room to hold the pump, all accessories, plenty of storage bottles or bags, and even came with a cold pack to help you really have flexibility to pump wherever you wanted. The pump settings worked well for me, and were able to mimic a nursing baby for several let downs of milk. I absolutely love that I can charge the pump and use for two hours throughout the day without needing to have electricity or be stuck near a wall outlet. I even pumped in the car! I was so excited to get to try out this breast pump thanks to the Stellar Product Testing Panel, and I would absolutely recommend this pump to other pumping mothers. It really provide great flexibility and was so easy to use and clean. There are fewer pieces that need to be assembled before pumping, and they were much easier to clean that other membranes because they are larger.
I would recommend this to a friend!
Response from medela.comBy *, Your Customer Solutions Team, February 6, 2020
Hi Chouser77--- We are so happy to hear that the Freestyle Flex Breast Pump helped you express more milk and was easy to use and gave you the flexibility to do other things. It is great that you are enjoying all of the new accessories and features and we appreciate you recommending the pump to other moms out there as well. Thank you for your review and have a wonderful day!
Written by a customer while visiting medela.com
Customer Rating
4
So convenient for on-the-go moms
on December 5, 2019
Posted by: jessment1
from Atlanta, GA
[This review was collected as part of a promotion.] The Medela Freestyle Flex is a life saver for busy moms! Pumping for a newborn and chasing a toddler around is no easy task no matter how you look at it, but its do-able with this pump. It's small enough to fit in your pocket, keeps the charge through several pumpings, and just all-around makes life easier. Thank you Stellar Parent Panel for giving me the opportunity to try it out!
I would recommend this to a friend!
Response from medela.comBy *, Your Customer Solutions Team, December 5, 2019
Hello Jessment1--- Thank you so much for your wonderful, honest and positive feedback! We're thrilled that using the Freestyle Flex Breast Pump has made life with a toddler and newborn easier for you. Thank you again for sharing your story!
Written by a customer while visiting medela.com
Customer Rating
4
So convenient for on-the-go moms
on December 5, 2019
Posted by: jessment1
from Atlanta, GA
[This review was collected as part of a promotion.] The Medela Freestyle Flex is a life saver for busy moms! Pumping for a newborn and chasing a toddler around is no easy task no matter how you look at it, but its do-able with this pump. It's small enough to fit in your pocket, keeps the charge through several pumpings, and just all-around makes life easier. Thank you Stellar Parent Panel for giving me the opportunity to try it out!
I would recommend this to a friend!
Response from medela.comBy *, Your Customer Solutions Team, February 6, 2020
Hello jessment1--- We're thrilled you are enjoying the Freestyle Flex Breast Pump and the freedom that it gives you to still do things for your little ones. Thank you so much for taking the time to share your feedback!
Written by a customer while visiting medela.com