Customer reviews from medela.com
Medela - Freestyle Hands-free Double Electric Breast Pump - Gray
Average customer rating
4.2
(373 Reviews)
Rating breakdown 373 reviews
5 Stars
206
4 Stars
100
3 Stars
22
2 Stars
13
1 Star
32
74%of customers recommend this product.
(
121 out of
164)
Customer Reviews for Medela - Freestyle Hands-free Double Electric Breast Pump - Gray
Customer Rating
4
A comfortable way to pump
on February 15, 2023
Posted by: AliS
[This review was collected as part of a promotion.] The Freestyle Hands Free Double Electric Breast Pump exceeded my expectations. I was looking forward to trying a hands-free pump after years of using a traditional pump. It is so simple to plug in and setup right out of the box. The cups are easy to assemble, easy to pour from and a breeze to clean. As a busy mom of two children, I truly appreciate how few pieces are involved with the whole thing. One of my favourite features is the fact that I can nestle these into my nursing bra and work at my computer. I will admit they’re not exactly discreet, but I am comfortable wearing them and they do not interfere with my work, nor do they spill out when I lean too far forward. I also love the convenient measurement lines on the side of the cups so that I can check my progress. I would make sure you get flanges that fit you properly as I did find the suction quite strong and due to how you attach these to your body, it was hard to see exactly where the nipple was sitting in the flange. Overall, this is a convenient, comfortable way to pump and I do feel that it will last me a very long time. Thanks to the Stellar Product Testing Panel for providing me with this pump to test and review!
Response from medela.comBy *, Your Customer Solutions Team, May 15, 2023
Hi AliS--- That's wonderful to hear! We appreciate your honest feedback. Wishing you all the best!
Written by a customer while visiting medela.com
Customer Rating
5
A must have breast pump for a busy Mom
on February 15, 2023
Posted by: Laura
[This review was collected as part of a promotion.] I was given this breast pump to try as part of the Stellar Product Testing Panel.
As a Mom of twins, my hands are literally full! I rely on having an efficient breast pump that will maximize my output (I have two little mouths to feed) in the shortest amount of time, while maintaining comfort and freedom to help my busy twins. The Medela Freestyle Hands Free Double Electric Breast Pump does just that! It is a portable and discreet breast pump that can be easily placed into any bra that I am wearing and can begin pumping. No need to change into a specific pumping bra or wondering where your pumping bra is!
Some of my favourite features of this pump include the ease of use, comfort, long battery life, ease of pour and of course being hands free! I appreciate the comfort of the suction compared to other hands free options on the market that have actually left me with skin peeling. The Medela Freestyle Hands Free Double Electric Breast Pump has a strong suction but also quite comfortable that allows for long pumping sessions in comfort.
The long battery life has been beneficial while travelling. I pump twice a day and was able to last an entire week on vacation on a single charge.
When pouring the milk from the collection cups to the bottles it is easy and straight forward. I have used other hands free pumps where the collection cups were hard to pour and created a lot of spills which lead to milk loss… not what you want to see after a pump session #liquidgold.
My favourite feature is how discreet you can be when using this hands free pump. I was able to sit in a restaurant while using this pump and be comfortable. No one stared as they had no idea I was even pumping…no one could even tell with my shirt on.
There are a few areas that I believe could be improved upon including a wider selection of flange sizes. Medela currently only has 2 options (21 mm and 24 mm) options. I think a smaller size would benefit a lot of women who are looking at this hands free option.
In addition, the power bank is quite large (same size as the Medela Freestyle Flex power bank). It does have an option to have a strap around your wrist or my personal move is putting it into a pocket or fanny pack around the waist to carry around when you are busy (there are options). If the power bank was smaller this would allow for improved hands free functioning.
The large flanges and collection cups do take up a lot of space in my countertop sterilizer and the microwaveable steam bags so it does require an extra microwave or run of my sterilizer compared to other pumping parts.
Overall the Freestyle Hands Free Double Electric Breast Pump is a great choice for Moms who don’t have the time to sit and be strapped to a pump, Moms who are on the go and Moms who need their hands at all times (I think that’s all Moms!). If you’re looking for a pump that is comfortable, discreet and will get the job done— this pump is for you! Thank you Medela for giving me my hands back!
Response from medela.comBy *, Your Customer Solutions Team, May 15, 2023
Hi Laurel--- We're overjoyed to know that we played a small role in your breast milk feeding journey! Thank you for taking time to share your honest feedback. Best wishes!
Written by a customer while visiting medela.com
Customer Rating
5
Total Game Changer
on February 15, 2023
Posted by: 3746V
[This review was collected as part of a promotion.] I received this pump as a member of the stellar product review panel. I have used other pumps before but the freestyle handsfree double breast pump is by far my favourite one to use. The pump was very easy to initially set up and connect to the app to track my pumping sessions.The convenience of being able to do other things wile pumping was a game changer for me. I have a toddler and 5 month old, this pump allowed me to play with my toddler, clean my house and get ready for the day while pumping. The suction is comparable to my plug in pump (Medela- Instyle) and better than other handsfree pumps I have tried. The cups are a reasonable size for me, I typically pump 4-6oz per side per pump. I used this pump several times around other moms and they all commented on how quiet it was, which allows for discreet pumping sessions. My favourite feature was the snap closure, even in my tired stupor I always knew the cups were sealed properly because there is an audible click when you put the cups together. When on the go I just tucked the pump in my hoodie pocket, it does have a string but I found it to be a bit of an awkward length. Overall, this pump has changed my desire to pump because I don't feel tied down while doing so.
Response from medela.comBy *, Your Customer Solutions Team, May 12, 2023
Hi 3746V--- We're overjoyed to know that it has been your favorite! Thank you for sharing your experience with us!
Written by a customer while visiting medela.com
Customer Rating
5
Best investment
on February 15, 2023
Posted by: DeeAnn
[This review was collected as part of a promotion.] This pump is a game changer for me, thanks to the Stellar panel for allowing me to test it!
So lightweight and easy to use, I absolutely love the rechargeable battery so I can move around while I’m pumping.
Very comfortable and so easy to clean too! One improvement I could suggest would be a larger milk receptacle for heavier milk days, otherwise, amazing product!
I truly love how discreet this pump is and have already convinced two of my girlfriends to switch out the previous pumps they had on their registry.
I truly love how discreet this pump is and have already convinced two of my girlfriends to switch out the previous pumps they had on their registry.
Response from medela.comBy *, Your Customer Solutions Team, May 10, 2023
Hi DeeAnn--- We're so happy your experience has been great and appreciate the recommendation of our breast pump to other moms out there like you!
Written by a customer while visiting medela.com
Customer Rating
5
The best pump I have used
on February 15, 2023
Posted by: Asirr3
[This review was collected as part of a promotion.] I love this pump! I have used many different pumps and styles- I exclusively pumped for my twins the first couple months and now breastfeed with still pumping to maintain a stash and keep my supply strong. This pump makes is so easy to use while managing two 6 month old babies & a 2.5 year old.
Pros: - Does NOT leak!! This is so important when moving around, I am not one that can sit still and ensuring my milk doesn’t go to waste is so important.
- only three pieces! I cannot express how amazing only having three pieces to clean and to put back together is!
- so light weight and compact, hardly feels like I am wearing a pump and allows me to still hold my babies if needed without them pulling on tubing or grabbing the pumps
- super discreet, I can pump wearing any shirts and the cups fit in all my nursing bras. My chest definitely looks bigger but it is easily hidden, allows me to still have some privacy, which means I can pump while on a walk or grocery shopping.
- it stands on its own. I can set the cups down with milk in them and they won’t fall over.
- only three pieces! I cannot express how amazing only having three pieces to clean and to put back together is!
- so light weight and compact, hardly feels like I am wearing a pump and allows me to still hold my babies if needed without them pulling on tubing or grabbing the pumps
- super discreet, I can pump wearing any shirts and the cups fit in all my nursing bras. My chest definitely looks bigger but it is easily hidden, allows me to still have some privacy, which means I can pump while on a walk or grocery shopping.
- it stands on its own. I can set the cups down with milk in them and they won’t fall over.
Cons:
- it’s a little hard to see that your nipple is properly in the flange, it is something after time that gets easier and a mirror helps so you can see how to line it up correctly
- still has tubing and a separate pump motor, this does make for a better and consistent motor but it’s still another piece to carry around.
- it’s a little hard to see that your nipple is properly in the flange, it is something after time that gets easier and a mirror helps so you can see how to line it up correctly
- still has tubing and a separate pump motor, this does make for a better and consistent motor but it’s still another piece to carry around.
Thanks to the Stellar Product Testing Panel for providing me with this breast pump. I would definitely recommend this pump!
Response from medela.comBy *, Your Customer Solutions Team, May 10, 2023
Hi Asirr3--- We're so glad you have had a great experience and appreciate your honest feedback! Best wishes!
Written by a customer while visiting medela.com
Customer Rating
4
Breast Pump for Moms on the Go
on February 15, 2023
Posted by: swisstipi
[This review was collected as part of a promotion.] Stellar Panel had sent me the Freestyle Hands Free Double Electric Breast Pump to test and it was a great experience overall.
The pump was easy to wear, it was comfortable and quiet while pumping. Pumped milk was easy to pour into bottles/pouches for later use.
When needing to clean the pump and it's parts after use, it was much easier than previous pumps I had tried. The parts to take apart were minimal and washed easily. I was able to put everything back together, once dry, quickly and have it ready to go for my next pumping session.
The hands free control had user friendly controls and the screen lit up well to see if I had to pump in the dark. The only downfall, for me, was the controller only had a wristlet to use. I would have preferred to have a clip on it to attached to a belt or pocket to make it truly hands free.
Overall, I would highly recommend this product to breast pumping moms and future moms.
The pump was easy to wear, it was comfortable and quiet while pumping. Pumped milk was easy to pour into bottles/pouches for later use.
When needing to clean the pump and it's parts after use, it was much easier than previous pumps I had tried. The parts to take apart were minimal and washed easily. I was able to put everything back together, once dry, quickly and have it ready to go for my next pumping session.
The hands free control had user friendly controls and the screen lit up well to see if I had to pump in the dark. The only downfall, for me, was the controller only had a wristlet to use. I would have preferred to have a clip on it to attached to a belt or pocket to make it truly hands free.
Overall, I would highly recommend this product to breast pumping moms and future moms.
Response from medela.comBy *, Your Customer Solutions Team, May 10, 2023
Hi swisstipi--- Thank you for your honest review! We wish you all the best!
Written by a customer while visiting medela.com
Customer Rating
4
The Medela Freestyle Hands Free Pump is GREAT
on February 15, 2023
Posted by: AlexLeMar
[This review was collected as part of a promotion.] I am so grateful to have found this pump. I wanted something that had the power of a double electric pump and that also was hands free and this is the pump for me! I love the suction that you get with this pump, and the ability to pop it into most bras without having to get a specific pumping bra! The fact that the collection containers are curved allow them to slip into a regular bra really easily.
The only thing that is a bit challenging is the size and weight of the actual pump. I completely get that to have the suction power you need a pump that is of some size, I just wish that it was a bit more portable.
Overall I am extremely happy with the performance! Thanks to the Stellar Product Testing Panel for sending over this new Medela pump!
Response from medela.comBy *, Your Customer Solutions Team, May 10, 2023
Hi AlexLeMar--- Thank you for sharing your feedback with us and other parents like you. We're sure many of them will find this feedback helpful!
Written by a customer while visiting medela.com
Customer Rating
3
It was good
on February 15, 2023
Posted by: Lreis
[This review was collected as part of a promotion.] I received the Freestyle Hands Free Double Electric Breast Pump from Stellar Product Testing Panels.
This pump was good.
It was easy to put together. Thankfully not too many parts to wash. Super simple to use. The timer was a great feature to have. The 9 levels of suction was great as well
It was easy to put together. Thankfully not too many parts to wash. Super simple to use. The timer was a great feature to have. The 9 levels of suction was great as well
The cups were a good discreet size but the tubes that connect to it made it not so discreet. I could use the pump anywhere I wanted but I also found carrying the pump around a little annoying. I would have preferred something attached to the cups. It was also very loud.
I wasn’t able to really go around and do much with this pump. I tried to vacuum and do simple things like use my printer but unfortunately the pump “pack” got in the way. I could get up move from room to room, not being attached to an outlet was nice but getting chores and things around the house done weren’t as easy as I hoped.
Another thing I found a little frustrating was the holes on top. Maybe something to cover that would be nice so I can put them down without worrying about the cup falling over and spilling all the milk. It happened to me once and I was not impressed.
Another thing I found a little frustrating was the holes on top. Maybe something to cover that would be nice so I can put them down without worrying about the cup falling over and spilling all the milk. It happened to me once and I was not impressed.
Overall, I will continue to use this pump. The pump was comfortable and the suction was really good. I appreciate the 9 levels but I wish the pump itself was a little smaller. Even something I could fit into my pocket would be better.
Not giving it 5 stars bc of the pump size and the cups to falling over spilling.
Response from medela.comBy *, Your Customer Solutions Team, March 21, 2023
Hi Lreis--- We appreciate your review and love hearing your suggestions as well! This has been routed to the appropriate team. Wishing you all the best!
Written by a customer while visiting medela.com