Customer reviews from medela.com
Medela - Freestyle Hands-free Double Electric Breast Pump - Gray
Average customer rating
4.2
(373 Reviews)
Rating breakdown 373 reviews
5 Stars
206
4 Stars
100
3 Stars
22
2 Stars
13
1 Star
32
74%of customers recommend this product.
(
121 out of
164)
Customer Reviews for Medela - Freestyle Hands-free Double Electric Breast Pump - Gray
Customer Rating
5
The Best I Have Tried
on February 16, 2023
Posted by: CasRaccio
[This review was collected as part of a promotion.] I received the hands free medela as part of a stellar product testing panel and I have to say I was excited about this product before I even used it because I just generally love medela products. I have been using the pump in style prior to receiving this model and I have to say they both have pros and cons but the hands free pump is hands down my favourite of the two for the obvious reason that you can multitask while using it which you actually can.
You are going to want to use a tighter bra if you are doing anything heavy duty to keep the device attached to you but for it being a portable wire free device the pump power on it is impressive. I have actually pumped in the car while driving! I love that it shows you how much battery is left and its so easy to plug in and recharge.
The only negative I can think of is you need to really make sure everything is put together properly or it will leak all over you but I think that applies to all pumps and is easy to avoid.
You are going to want to use a tighter bra if you are doing anything heavy duty to keep the device attached to you but for it being a portable wire free device the pump power on it is impressive. I have actually pumped in the car while driving! I love that it shows you how much battery is left and its so easy to plug in and recharge.
The only negative I can think of is you need to really make sure everything is put together properly or it will leak all over you but I think that applies to all pumps and is easy to avoid.
Response from medela.comBy *, Your Customer Solutions Team, May 15, 2023
Hi CasRaccio--- Thank you for your honest review. We're happy to hear that it has become your favorite pump!
Written by a customer while visiting medela.com
Customer Rating
4
Life changing pump for a hands free mama
on February 16, 2023
Posted by: ChefMama
[This review was collected as part of a promotion.] I received this Medela hands free pump from the Stellar Review Testing Panel, and was very excited to try it out!
As a busy mom to a very active 10 month old, I was in need of a pump that allowed me to get things done and multitask efficiently, and this pump was perfect for the job. I loved how easy it was to put together, and it fit well into both a nursing tank and a nursing bra, which meant I was comfortable in those rare moments of sitting down, as well as on the go. I could take it virtually everywhere with me, which was especially handy for when I need to run errands. I was finally getting dishes done and dinner prepped while pumping!
I was also impressed with how easy it was to clean, it only has three parts and not a lot of nooks and crannies, so clean up was a breeze.
It does vibrate a lot when it's in use, especially on higher vacuum settings, so while it's still quiet it definitely shakes things up. The vibrating feeling on the skin also took some getting used to, but it definitely wasn't a deal breaker and I acclimated pretty quickly to the sensation.
One of the most important things for me is the effectiveness of the pump itself, and I was very impressed with the amount of milk I was able to express, I found it much more efficient than my traditional pump.
Overall I would absolutely recommend this pump to anyone needing convenience, portability, and freedom while pumping. It's as discreet as a pump can get, and it's easy to clean and effective at its job. Hands down my favorite pump so far!
As a busy mom to a very active 10 month old, I was in need of a pump that allowed me to get things done and multitask efficiently, and this pump was perfect for the job. I loved how easy it was to put together, and it fit well into both a nursing tank and a nursing bra, which meant I was comfortable in those rare moments of sitting down, as well as on the go. I could take it virtually everywhere with me, which was especially handy for when I need to run errands. I was finally getting dishes done and dinner prepped while pumping!
I was also impressed with how easy it was to clean, it only has three parts and not a lot of nooks and crannies, so clean up was a breeze.
It does vibrate a lot when it's in use, especially on higher vacuum settings, so while it's still quiet it definitely shakes things up. The vibrating feeling on the skin also took some getting used to, but it definitely wasn't a deal breaker and I acclimated pretty quickly to the sensation.
One of the most important things for me is the effectiveness of the pump itself, and I was very impressed with the amount of milk I was able to express, I found it much more efficient than my traditional pump.
Overall I would absolutely recommend this pump to anyone needing convenience, portability, and freedom while pumping. It's as discreet as a pump can get, and it's easy to clean and effective at its job. Hands down my favorite pump so far!
Response from medela.comBy *, Your Customer Solutions Team, May 15, 2023
Hi ChefMama--- Thank you for sharing your honest feedback. Your review means a lot to us and lets us know we’re on the right track!
Written by a customer while visiting medela.com
Customer Rating
5
Designed with Real moms in mind
on February 15, 2023
Posted by: Allthelights
[This review was collected as part of a promotion.] One word. Amazing. When I say this pump is a game changer, it’s an understatement. I truly feel this pump must have been designed by moms. I was lucky enough to receive this pump to try as part of the Stellar Product Testing Panel, and am I ever grateful!
As a mom of 2 working full time, pumping has been a daily struggle, until
Now. This pump has been life changing. The hands free, battery powered technology makes it easy to wear while working, doing household duties, anything. As a large breasted woman I was apprehensive about whether this would work for me as previous breast pumps didn’t function well hands free. Since the Medela freestyle hands free can be worn with any nursing bra, it gets the support it needs to maintain a good suction even with large breasts.
The control panel is great and provides way more suction settings than most pumps. I especially liked the timer feature as it’s easy to forget how long you have been pumping for when you are free to do other things.
Another huge plus is the pump really only consists of 3 parts so it is very easy to to clean and easily fits in my existing sterilizer.
For me, there are two downsides to the wonderful design of this pump. Since the pump is hidden away in my bra, I really need to monitor how full the collection cups are getting because it has overflowed on heavy supply days. The second is that transferring the milk to another bottle can be a bit messy if the pump is very full. However, I would gladly take these drawbacks to get the amazing functionality of this pump… only wish I had it sooner!
Now. This pump has been life changing. The hands free, battery powered technology makes it easy to wear while working, doing household duties, anything. As a large breasted woman I was apprehensive about whether this would work for me as previous breast pumps didn’t function well hands free. Since the Medela freestyle hands free can be worn with any nursing bra, it gets the support it needs to maintain a good suction even with large breasts.
The control panel is great and provides way more suction settings than most pumps. I especially liked the timer feature as it’s easy to forget how long you have been pumping for when you are free to do other things.
Another huge plus is the pump really only consists of 3 parts so it is very easy to to clean and easily fits in my existing sterilizer.
For me, there are two downsides to the wonderful design of this pump. Since the pump is hidden away in my bra, I really need to monitor how full the collection cups are getting because it has overflowed on heavy supply days. The second is that transferring the milk to another bottle can be a bit messy if the pump is very full. However, I would gladly take these drawbacks to get the amazing functionality of this pump… only wish I had it sooner!
Response from medela.comBy *, Your Customer Solutions Team, May 15, 2023
Hi Allthelights--- We're overjoyed to hear that! Thank you for taking time to share your honest feedback, we're sure many parents will find this feedback helpful!
Written by a customer while visiting medela.com
Customer Rating
5
Freestyle Handsfree Double Electric Pump Review
on February 15, 2023
Posted by: RachelMG
[This review was collected as part of a promotion.] I was so excited to learn that Medela had created a handsfree double electric pump. I was given this product as part of the stellar product testing panel, and have been very impressed. The pump is so easy to use and straight-forward. At first I wasn’t sure about not having bottles to store the pumped milk, but the storage cups are so easy to empty directly into milk bags. The shape of the cups allow them to fit perfectly into any bra - I used mine in a nursing bra, regular everyday bra, as well as in a sports bra! I used this pump at home, while driving, and in a plane - something I would never have been able to do with a regular pump. It is so discreet, quiet and compact. It fits perfectly into my purse, so I can always bring it on the go. The mechanical pump is powerful and effective, and I was able to build a great milk stash with this pump while traveling. I have tucked the pump into my pocket while wearing the storage cups, and honestly forgotten I was pumping - I can’t recommend this product enough.
Response from medela.comBy *, Your Customer Solutions Team, May 15, 2023
Hi RachelMG--- We're thrilled to know that you're enjoying the portability and ease of use that the Freestyle Hands-Free offers!
Written by a customer while visiting medela.com
Customer Rating
4
Great for Multitasking
on February 15, 2023
Posted by: TrishF
[This review was collected as part of a promotion.] I was so excited to receive this breast pump through Stellar Product Testing Panel! I had used an older version Medela single breast pump with my first baby, and so was excited to try a hands-free and double pump for my new baby!
I love love love how this pump fits right in your regular nursing bra (no need to buy a special pumping bra to be hands free!) and if someone wasn’t looking closely, they’d not even notice it’s there. The controller is small enough to fit in the back pocket of my jeans, so I don’t need to worry about holding on to that either. I was able to blow dry and style my hair while pumping, which as a new mom is a very rare treat. I’ve also made dinner while pumping. The ability to multitask is priceless as a busy mom.
I also like the different pump settings and that you can pause your pump and come back to it, and I appreciated that it keeps a timer of how long you’ve been pumping. As a new mom, you’re often told to pump for x amount of time to help establish milk production, so I found this feature to be helpful.
I didn’t give it 5 stars for two reasons. First, I learned the hard way you need to be pretty careful once you’ve collected the milk as the containers are a little wobbly once you take them out of your bra, and easy to spill from the collection point if you pour the wrong way. Once you figure this out though it’s not a big problem.
Second, despite playing around with different pump levels, I still collect around the same amount as my silicone suction style pump that I occasionally wear to collect letdown while breastfeeding on the other breast, so it isn’t more effective than other pumps, but it is definitely more convenient.
Second, despite playing around with different pump levels, I still collect around the same amount as my silicone suction style pump that I occasionally wear to collect letdown while breastfeeding on the other breast, so it isn’t more effective than other pumps, but it is definitely more convenient.
Response from medela.comBy *, Your Customer Solutions Team, May 15, 2023
Hi TrishF--- We're so happy to know that you have had a great experience! Thank you for sharing your honest feedback. Best wishes!
Written by a customer while visiting medela.com
Customer Rating
5
Game changer
on February 15, 2023
Posted by: Tinymama
[This review was collected as part of a promotion.] I received the product through the Stellar Product Testing Panel. I am going to be honest. I was skeptical when I received this pump. I though there is no way these cups will stay in my bra and fit and actually collect milk in a way my regular freestyle pump would. I thought I would spill milk while collecting it and while pouring it into bags. I used it once and I was sold. I put my old flanges in storage. This pump is everything it says it is. First of all there is 3 parts to clean. That's it. It is so simple. Easy to put together, easy to take apart. The cups fit great. The first time I pumped I got my usual amount of 50 mls on one side and 20 on the other which is just as efficient as my regular pump. However, with this pump you don't need a special bra to make it hands free. The cups fit in my regular nursing bra, they fit in a sports bra, they fit in my regular "grown up" bra. I was able to take my baby out for a walk and pump during the walk. No milk spilled. Easy to pour out of the cups, which are graduated so you know exactly how much you pumped. I love the fact it's a double pump makes pumping faster, however, if you want to pump only on one side you can easily turn it into a single pump. It's a closed system which is so wonderful. It makes my pumping journey as hygienic as possible which is important to me. My favourite feature though is the fact the cups don't need a special hands free pumping bra. You can use whatever bra you already have. I use the medela microwave bags to sterilize my pump parts and the cups fit in the bags! I remember when I opened the box and I used it for the first time I kept saying to my husband "They thought of everything!" To me it truly feels like a lot of thought was
put into this pump which feels so great about an expensive product like this. Overall, I would recommend this pump to everyone who pumps. It's hospital grade, hands free, easy to clean and efficient.
put into this pump which feels so great about an expensive product like this. Overall, I would recommend this pump to everyone who pumps. It's hospital grade, hands free, easy to clean and efficient.
Response from medela.comBy *, Your Customer Solutions Team, May 15, 2023
Hi Tinymama--- That's terrific to hear! Thank you for sharing your great review and we appreciate the recommendation of our breast pump to other moms out there!
Written by a customer while visiting medela.com
Customer Rating
4
A great pump for on the go by a trusted company
on February 15, 2023
Posted by: Andrea
[This review was collected as part of a promotion.] I was given this breast pump to try as part of the Stellar Product Testing Panel, but it couldn’t have come at a better time. Originally I was getting by with my manual pump for nights out or occasional dad feedings at night, but when I found out my oldest son had to stay in the hospital for up to a month things changed. I wanted to continue breast feeding but I would need an electric pump to do it.
Luckily this pump popped up, I had been researching other pumps on the market and Medela’s name came up again and again. They were one of two top contenders for me to purchase.
Luckily this pump popped up, I had been researching other pumps on the market and Medela’s name came up again and again. They were one of two top contenders for me to purchase.
Things I loved:
- Portable, fits in my nursing bras and is mostly discrete under a hoodie.
- Portable, fits in my nursing bras and is mostly discrete under a hoodie.
- Long battery life, 2 hours straight charge lasts me 4 plus days
- Easy to clean and assemble, it’s obvious where the pieces go and quick to assemble them.
- Easy to use, I figured it out without the manual first try
-Larger milk draw than my manual pump in less time.
-Double pump, two at once meant I wasn’t lopsided and it was way more efficient.
Things that I would improve:
- The controller is a bit too bulky to be on a wrist strap, I hit it on everything and accidentally turned it off while pumping a bunch.
- The controller is a bit too bulky to be on a wrist strap, I hit it on everything and accidentally turned it off while pumping a bunch.
- The cups didn’t stay in place if I picked up my baby and I’d have to readjust afterwards.
- The suction is effective and efficient but not as comfortable as my manual pump. It feels somewhere between a tickle and an itch (this could get better with more time using it).
Overall it’s a great option for my Use case. I pump most nights in the evening while I do chores and getting ready for the next day. Also in the morning while I’m having my coffee and the baby is playing, it’s afforded me the freedom to get more done and be confident my baby will be fed.
Response from medela.comBy *, Your Customer Solutions Team, May 15, 2023
Hi Andrea--- Thank you for your great review! We appreciate your honest feedback as it helps us improve upon our products.
Written by a customer while visiting medela.com
Customer Rating
5
Makes pumping and life so much easier
on February 15, 2023
Posted by: Carla
[This review was collected as part of a promotion.] This pump is a game changer. Most mamas I know hate or hated pumping. Pumping every 2 hours is a lot. I didn’t have a choice, because my sweet boy just doesn’t latch well and gets frustrated easily at the breast.
This pump changes everything. It pumps as much milk as my primary pump. It’s easy to wear around while I’m getting things done or for comfier contact naps. I even wore it to the grocery store under a large sweater. It does make an obvious sound, but I personally wasn’t bothered if people knew I was pumping—babies need to eat. Prior to using this I found my milk supply to be decreasing, but with this pump I can easily put it on when I’m up overnight and take advantage of those night hormones. It also is easy to clean which makes the process even easier—especially if you’re pumping every 2 hours. I found the max fill to be reasonable—given that I liked the discrete sizing of it and to me that was more important. Well done Medela. I wish I could buy this pump for every new mom who struggled with breastfeeding and/or pumping. 110% recommend. Thanks to the Stellar Product Testing Panel for providing me with this breast pump to review.
This pump changes everything. It pumps as much milk as my primary pump. It’s easy to wear around while I’m getting things done or for comfier contact naps. I even wore it to the grocery store under a large sweater. It does make an obvious sound, but I personally wasn’t bothered if people knew I was pumping—babies need to eat. Prior to using this I found my milk supply to be decreasing, but with this pump I can easily put it on when I’m up overnight and take advantage of those night hormones. It also is easy to clean which makes the process even easier—especially if you’re pumping every 2 hours. I found the max fill to be reasonable—given that I liked the discrete sizing of it and to me that was more important. Well done Medela. I wish I could buy this pump for every new mom who struggled with breastfeeding and/or pumping. 110% recommend. Thanks to the Stellar Product Testing Panel for providing me with this breast pump to review.
Response from medela.comBy *, Your Customer Solutions Team, May 15, 2023
Hi Carla--- It's wonderful to hear that the Freestyle Hands-Free helped make your pumping journey a bit easier. We wish you all the best!
Written by a customer while visiting medela.com