Customer reviews from medela.com
Medela - Freestyle Hands-free Double Electric Breast Pump - Gray
Average customer rating
4.2
(373 Reviews)
Rating breakdown 373 reviews
5 Stars
206
4 Stars
100
3 Stars
22
2 Stars
13
1 Star
32
74%of customers recommend this product.
(
121 out of
164)
Customer Reviews for Medela - Freestyle Hands-free Double Electric Breast Pump - Gray
Customer Rating
5
Great pump for every day mom life
on February 16, 2023
Posted by: Nicole
[This review was collected as part of a promotion.] I received the Medela Freestyle Hands Free Double Electric Breast Pump to try through the Stellar Product Testing Panel and it couldn't have come at a better time! As an almost exclusively breastfeeding mom to a 5 month old I had recently realized I need to get her on a bottle or we'll never be able to leave her with anyone for even a few hours. My previous pump was not doing the trick though and leaving me frustrated. This pump, however, solved all of my frustrations!
The custom sized flanges ensure a good fit that doesn't leave me sore. The ability to put it on and continue about my day means I can put it on in the morning and continue making breakfast for my family and getting a head start on dishes while the pump does all the hard work. But most importantly it is so easy to clean! With only three pieces per side, and the ability to easily switch it between single and double was a complete game changer. The cups are so easy to open up and scrub clean, and they can even go in the dishwasher if I'm running a cycle anyways.
The only downsides I found were you are still hooked up to a machine, but I now have my pump pants which just have big pockets to slide it in. It is also very big in your bra and I would not consider this discrete, but it is very quiet! Considering I do all my pumping at home this is perfectly fine for me. Additionally, it doesn't remember what setting you like so when it automatically moves from the stimulation phase to pumping you do need to stop and increase the level. I got busy and forgot this a few times and only got a quarter of the milk I normally would. However, I did get used to this and now get more milk than I ever did before and am regularly able to take a bottle when we go out, or add to my freezer stash.
Overall this is a game changer for any mom wanting to pump, whether occasionally like me or exclusively. It is so easy to use and effective, I would definitely recommend!
Response from medela.comBy *, Your Customer Solutions Team, May 15, 2023
Hi Nicole--- We appreciate your honest feedback. Wishing you all the best!
Written by a customer while visiting medela.com
Customer Rating
5
Gem for working moms
on February 16, 2023
Posted by: AlenaM
[This review was collected as part of a promotion.] It is a truly gem for working from home moms.
I have a busy work schedule and have to breast pump multiple times a day, so I was really exciting to try Medela Freestyle pump, thanks to Stellar Panel.
First of all, I really enjoyed the design and how many accessories it has.
The weight of the pump itself is really light, it doesn’t bother me when I have to wear it for some time.
The cups are really innovative, it shaped to fit well in any types of the bra, I even used it with my fitness top and had no issues.
The pump is mighty, and expressed milk very fast if needed without hurting the breast.
It doesn’t make too much noise, but still makes noticeable sounds, so it’s better not to use it if having work calls or just when baby is asleep.
The battery capacity is good, lasts about 3 full pumps for me, but it is easy to recharge because of usb connector.
I am very pleased with the performance and reliability and definitely recommend it for moms with busy schedule.
I have a busy work schedule and have to breast pump multiple times a day, so I was really exciting to try Medela Freestyle pump, thanks to Stellar Panel.
First of all, I really enjoyed the design and how many accessories it has.
The weight of the pump itself is really light, it doesn’t bother me when I have to wear it for some time.
The cups are really innovative, it shaped to fit well in any types of the bra, I even used it with my fitness top and had no issues.
The pump is mighty, and expressed milk very fast if needed without hurting the breast.
It doesn’t make too much noise, but still makes noticeable sounds, so it’s better not to use it if having work calls or just when baby is asleep.
The battery capacity is good, lasts about 3 full pumps for me, but it is easy to recharge because of usb connector.
I am very pleased with the performance and reliability and definitely recommend it for moms with busy schedule.
Response from medela.comBy *, Your Customer Solutions Team, May 15, 2023
Hi AlenaM--- Thank you for your terrific feedback!
Written by a customer while visiting medela.com
Customer Rating
5
Medela Freestyle Hands Free Breast Pump
on February 16, 2023
Posted by: Dayleida
[This review was collected as part of a promotion.] I don't think I can say enough about how much I love this pump. I received it being part of the Stellar Product Testing Panel, and am so glad I did. I had an older Medela pump that had me stuck using an outlet and a bigger machine using bottles that was quite loud. With the Freestyle Hands-Free, I can be on the move, doing chores around the house or away from home. It doesn't require a special bra and the flanges with milk storage are quite comfortable! I will admit, it isn't the most discreet which I am okay with. It is very quiet and the 9 suction settings had me feeling like all of my milk, hind milk included, emptied. The Freestyle Hands-Free is also very easy to use as a single pump for those who only need to work on one side. The size is very portable and I can add to my diaper bag without stuffing it, whereas my other pump required its own backpack. I truly believe this would have helped me with my previous supply issues if I had it when my baby was born. It is by far my favourite pump and I have used a few electric and manual ones. I cannot recommend it enough!
Response from medela.comBy *, Your Customer Solutions Team, May 15, 2023
Hi Dayleida--- We're thrilled that you love it! We wish you all the best on your breast milk pumping journey!
Written by a customer while visiting medela.com
Customer Rating
4
Great pump for on the go
on February 16, 2023
Posted by: Pumpinmama321
[This review was collected as part of a promotion.] Before starting, I received this breast pump from the Stellar Product Testing Panel. As an exclusive pumper for the last 11 months I was so excited to receive this pump! After using this pump for the past few weeks I can honestly say I love it for pumping on the go. I have pumped while driving, at the swimming pool, and even while grocery shopping. The shape of the cups makes them almost undetectable when in use and I had no issue fitting them in any of my bras even with my larger breasts. The pump itself has great suction that automatically switches from stimulation to expression mode at 2 minutes which means you don’t even need to touch the pump once it is turned to your desired level. This pump also connects to the Medela App which lets you adjust suction levels, track your sessions, and so much more all from your phone. My absolute favourite feature though is how easy this pump is to clean! It comes apart in 3 pieces and all of them are able to go into the dishwasher. There is no confusion when putting it back together either - my husband has even done it for me when emptying the dishes. Overall I am obsessed with this pump for giving me the freedom to pump wherever and whenever I need to. It is 100% the pump that will be coming to the office with me when I return to work next month.
Response from medela.comBy *, Your Customer Solutions Team, May 15, 2023
Hi Pumpinmama321--- We're happy to hear that you have enjoyed the portability that the pump offers. Thank you for your wonderful review!
Written by a customer while visiting medela.com
Customer Rating
5
Best thing stuffed in my bra since cutlets
on February 16, 2023
Posted by: CRD87
[This review was collected as part of a promotion.] Truly the best thing I’ve stuffed into my bra since chicken cutlets!! This Medela Freestyle Hands Free Double Electric Pump is as simple as that. Stuck it in my bra and off I went to Daycare pickup. Compact and discreet enough, I felt comfortable popping in and out to pickup my toddler. Talk about multi tasking, by the time I’m home I just pull them out and set them in the fridge as is until I can bag it. Thanks to the Stellar Product Testing Panel for providing me with this pump. Now this Mama can look forward to a girls trip away, not worried about pumping through the airport and in flight. This pump is going to be perfect! I’m
Response from medela.comBy *, Your Customer Solutions Team, May 15, 2023
Hi CRD87--- Thank you for your fantastic review! We're happy that you have enjoyed the Freestyle Hands-Free. Best wishes!
Written by a customer while visiting medela.com
Customer Rating
4
Finally some free time while pumping
on February 16, 2023
Posted by: Steph
[This review was collected as part of a promotion.] As someone who exclusively pumps, I was SO excited to receive the Medela Freestyle Hands Free pump as part of the Stellar Product Testing Panel. I had always considered a hands free pump, but never wanted to pull the trigger because I had heard that they weren't as strong as the traditional pumps. I am very, very happy with the results of this hands free pump. While I did use the hands-free bra with my other pump (Medela Freestyle Flex), it was never truly hands-free as the pump and bottles stick out . I loved this pump for a few key reasons:
1. Made it easy to pump because I could just throw the cups under my regular bra and t-shirt and go. Yes, they did stick out and it didn't look totally natural, but it was much better than switching to the hands-free bra and walking around shirtless if I wanted to attempt to get anything done
2. The output was VERY similar to what I got from my previous pump, which meant I could confidently use it
3. It was very quiet
1. Made it easy to pump because I could just throw the cups under my regular bra and t-shirt and go. Yes, they did stick out and it didn't look totally natural, but it was much better than switching to the hands-free bra and walking around shirtless if I wanted to attempt to get anything done
2. The output was VERY similar to what I got from my previous pump, which meant I could confidently use it
3. It was very quiet
The one thing very different between this pump and other hands-free pumps is that the motor is separate, and not in the cups. Which is a positive because it makes the cups smaller and it is more powerful. However, it means that you have to carry around the motor separately. I would put it in my pocket and it didn't really bother me, except sometimes the buttons would get clicked as I'd move around, or I'd be wearing something without pockets. I would suggest Medela maybe add some sort of carrying case/belt for it, and perhaps a "screen lock" so buttons don't get pressed accidentally?
Overall, amazing pump and I'm very happy I got to try it. I would definitely reccomend.
Response from medela.comBy *, Your Customer Solutions Team, May 15, 2023
Hi Steph--- We appreciate your great review, and we love hearing your suggestions as well! Wishing you all the best!
Written by a customer while visiting medela.com
Customer Rating
5
it looks very nice!
on February 16, 2023
Posted by: petronasss
from ny
Gender:Male
Why are there no spare parts? I just need the title part
I would recommend this to a friend!
Response from medela.comBy *, Your Customer Solutions Team, May 15, 2023
Hi petronasss--- Hands-Free accessories will be available for purchase separately this summer. Please don't hesitate to contact us at 800-435-8316 with any questions or concerns. We'd be happy to help!
Written by a customer while visiting medela.com
Customer Rating
4
Hands Free pumping
on February 16, 2023
Posted by: Jillelizabeth
[This review was collected as part of a promotion.] A big thanks to the Stellar Product Testing panel for giving me the opportunity to try this pump! What a game changer! I really enjoyed going hands free, it made such a difference in the enjoyability of pumping.
Before pumping seemed like so much more of a hassle and I was not as motivated to get the pump out. With the Medela hands free I wore it all the time! Just a simple pop into your bra and go! I loved wearing it while doing chores around the house, or I often would bring it with me when I had to go out somewhere and would wear it while driving and then bam! Fresh bottle when I got to where I needed if I was in a pinch for time.
The only changes I would make for the product was the little holes on top where you pour the milk after (as pictured) could leak if you bent over to far (as learned while doing laundry). Other then that though, if you closed it good there were zero leaks! I wouldn't say it is discrete enough that you could wear it around and not be noticed, but it is a wearable in the bra size.
I would also love if the string on the controller was longer so you could wear it around your neck, as I often was tucking that part between my breasts in my bra as it didn't reach great into pockets. Not a deal breaker by ANY means, but a lanyard would be handy!
The sucking power on this pump is unreal! I kept it around a level 3 or 4 and boy even a 4 was STRONG! I think it would be very powerful for anyone who needs the higher levels. I wasn't ever loosing suction while moving around.
This pump is very easy to wash and comes apart in three pieces which was awesome. It also holds a charge incredibly well. I got probably a dozen sessions before I had to plug it back in. I also LOVE the timer feature on the controller. Being able to just look down and see how long you have been pumping for is SO handy. No more timer set on my phone!
I loved that it came with two nipple flange sizes. I finally was getting great output pumping when I went down a size. The large cups while arent the most discrete, come in handy when you get great output. Overall I would highly highly reccomend this product. It is powerful, long lasting, easy to clean and convenient for on the go or just around the house.
Response from medela.comBy *, Your Customer Solutions Team, May 15, 2023
Hi JillT--- We appreciate your honest review and love hearing your suggestions as well! Best wishes!
Written by a customer while visiting medela.com