Customer reviews from medela.com
Medela - Freestyle Hands-free Double Electric Breast Pump - Gray
Average customer rating
4.2
(373 Reviews)
Rating breakdown 373 reviews
5 Stars
206
4 Stars
100
3 Stars
22
2 Stars
13
1 Star
32
74%of customers recommend this product.
(
121 out of
164)
Customer Reviews for Medela - Freestyle Hands-free Double Electric Breast Pump - Gray
Customer Rating
4
Mother of Two Friendly
on February 17, 2023
Posted by: HillaryAnn
[This review was collected as part of a promotion.] I received this pump as part of the Stellar Product Testing Panel. So far I have really enjoyed using this hands-free breast pump. It is easy to use and very user-friendly. It does a good job at expressing milk in my opinion.
The pump is compact which is great, though not quite as discreet as I had hoped. I still would not use this in front of anyone as it is loud. That said this pump is easier to cover up than others.
I primarily use this while watching TV in the evening with my spouse, or playing video games. I can also wear this pump while doing chores or while caring for both a toddler and baby. This is a big deal as I felt deterred from pumping before because it would require me being pinned to a wall while the kids run circles around me.
My favourite feature on this pump is the design of the milk vessels. They are flat on the bottom, allowing me to set them down without tipping, and they have a pour spout which allows me to quickly extract the milk for storing, before disassembling the parts.
Response from medela.comBy *, Your Customer Solutions Team, May 15, 2023
Hi HillaryAnn--- We appreciate your honest feedback!
Written by a customer while visiting medela.com
Customer Rating
4
Great Handsfree Pumping
on February 17, 2023
Posted by: SarahMacIntyre
[This review was collected as part of a promotion.] The Medela Handsfree Pump is great option for new moms! I have two toddlers and a four month old baby- so I truly enjoyed the ability to get up and get busy while pumping! The pump discretely fits into your bra with a small pump attached by tubing can be worn on your wrist or in a pocket. This allows for me to be running around after my toddlers, cleaning or cooking all while pumping! The pump itself is easy to put together and use! It also offers the same power as a full size Medela pump! I am so thankful to Stellar Reviews for the opportunity to try this pump for free for my honest review! This pump is a game changer for moms on the go!
Response from medela.comBy *, Your Customer Solutions Team, May 15, 2023
Hi SarahMacIntyre--- We're happy to know that it has been convenient to use on the go!
Written by a customer while visiting medela.com
Customer Rating
5
Portable Pumping Mama in COMFORT
on February 17, 2023
Posted by: LeDanes
[This review was collected as part of a promotion.] This is my second portable pump. But my go to one since receiving it from the Stellar Product Testing Panel - thank you! A portable pump is a must and I love how I was able to eat with my kids while pumping discreetly. I also enjoyed how the pump does not need a specific bra - I just used my regular nursing bra. It was light and the fit was great - comfortable and a lot of breastmilk was able to be pumped. I would recommend this pump to all my mama friends.
Response from medela.comBy *, Your Customer Solutions Team, May 15, 2023
Hi LeDanes--- Thanks for sharing your positive feedback!
Written by a customer while visiting medela.com
Customer Rating
5
No more pumping restrictions
on February 17, 2023
Posted by: Leahlebee
[This review was collected as part of a promotion.] I was given this breast pump to try as part of the Stellar Product Testing Panel and am so glad I had the opportunity! I have been using an older model pump by another brand for years and just came to the assumption that pumping was loud, inconvenient and an overall pain. I was pleasantly surprised once I tried the Medela freestyle pump and wished I would have tried something different sooner.
The first thing I noticed was how quiet and efficient it was. I wasn’t sure about the efficiency of a handsfree cordless pump, but the volume of milk I was able to pump was the same as my other pump. The only drawback to the Madela pump is that it has a smaller storage capacity as the cups sit in your bra, versus full size bottles attached to the pump that you’re stuck holding onto.
I have always found pumping to be inconvenient and tedious as I would have to stop what I was doing, find a place to sit near an outlet, and then try to entertain my older child while I pumped. Now I’m able to pump where I want and still be able to have my hands free to play with my kids, get light household chores done, all while pumping. I have found some tasks like moving laundry from the wash to the dryer have caused the cups to lose suction, but most all other tasks don’t seem to have any impact on the suction. Oh well, I guess laundry will just have to wait.. what a shame!
When it comes time to move milk from the pump to bags or bottles, the easy pour spout makes it easy and mess free. Cleaning the pump afterwards is easy as well since there are minimal parts and small pieces.
I would highly recommend this pump to anyone looking for a pump, you won’t be disappointed!
Response from medela.comBy *, Your Customer Solutions Team, May 15, 2023
Hi Leahlebee--- We're happy to know that you have had a great experience, and we appreciate your recommendation of our Freestyle Hands-Free to other moms. Best wishes!
Written by a customer while visiting medela.com
Customer Rating
4
Convenient and comfortable
on February 17, 2023
Posted by: LilaSW
[This review was collected as part of a promotion.] Are you exclusively pumping like I was?
I was sent the new medela hands-free dual pump as part of a testing panel and am I ever glad I got this awesome opportunity.
I was sent the new medela hands-free dual pump as part of a testing panel and am I ever glad I got this awesome opportunity.
My youngest was in the NICU, and in order for me to be able to breast-feed down the line was to pump so that I would have my supply/milk production up. I SPENT SO MANY DAYS TETHERED TO THE WALL but this is a total pump is a TOTAL GAME CHANGER! It allows me to be able to pump and do chores around the house. You won’t be able to bend over too far or the milk will spill out, but it comes with a convenient strap to hold the motor and the cups that go on your breasts are extremely light, which make it easy to still move around. The one thing that I would have liked is for this pump to come with a belt to hold the motor for days when I’m not wearing pants with pockets, which is seldom but adds to the convenience.
I am also enjoying how there is only three pieces of the pump to clean versus the five pieces in your traditional pump. Coming from someone who spent months cleaning pump parts and bottles. Trust me it is a lot easier. The battery charges up really quickly and can be even charged up on the go as long as you have the cord.
I often wear it while I’m driving to pick up my son from school or driving to the grocery store. It was really easy, pouring the milk out into bags or bottles. I’ve tried other wearable pumps, and they tend to be heavy. I found these Madella pumps to be more discrete, and the pump lines are well hidden underneath the shirt. The touch screen is so cool and looks so sleek. I used my old Madella freestyle, insulated bag to carry the new hands-free freestyle in my diaper bag. I just grab the bag and go. Doesn’t take up much room and it’s so convenient to have the pump on the go, again very light weight.
Don’t make your experience any more isolating, and alone than it already is motherhood is hard enough without having to sit tethered to a wall pumping milk like you’re a lacticerie, may, as will be a mobile lacticerie. Get this pump!
Response from medela.comBy *, Your Customer Solutions Team, May 15, 2023
Hi LilaSW--- We're ecstatic to know that you have had a great experience with the Freestyle Hands-Free, and we love seeing your suggestions as well! We're wishing you all the best!
Written by a customer while visiting medela.com
Customer Rating
5
Wish I had this pump 9 months ago
on February 17, 2023
Posted by: Alexis
[This review was collected as part of a promotion.] A pump is a significant investment, but I really regret not getting the Freestyle Hands Free Double Electric Breast Pump sooner. I exclusively breast feed my little one and in the newborn days I tried using a hospital-grade rental and a hand-me-down pump from my sister. I hated pumping and couldn't take care of my velcro baby while using those bulky pumps. It was a time-consuming mess! I gave up pumping and was hand-expressing when I needed a bottle. I started using the Freestyle Hands Free Double Electric Breast Pump as soon as I received it from the Stellar Product Testing Panel, and have been using it every day for the last month to help transition my son to a bottle and start our weaning process in preparation for daycare. This pump is so much easier to assemble, put on, and clean than my old pumps! The best part is that I can put a sweater on over the pump, do chores and even walk to the mailbox without fear of dislodging the suction. And the fact that I could use the pump straight out of the box is pure gold for a mom with no time to fiddle with different flanges and settings.
Response from medela.comBy *, Your Customer Solutions Team, May 15, 2023
Hi Alexis--- We're happy you have enjoyed the portability and ease of use that the Freestyle Hands-Free offers. Thank you for your positive feedback!
Written by a customer while visiting medela.com
Customer Rating
5
Medela Handsfree Breast Pump Review
on February 17, 2023
Posted by: JC129
[This review was collected as part of a promotion.] Thanks to the Stellar Product Testing Panel for providing me with this breast pump! As a busy mom of four kids aged 3 and younger with my youngest being twins, this pump is everything. I love being able to just put it in my regular nursing bra, no fiddling with uncomfortable pumping bras. Its lightweight design makes it easy to pump while multitasking, the pump itself can fit right in my back pocket. I found it relatively quiet and discreet and it actually did a better job extracting milk. The large pieces made it easy to put together and wash. With my busy lifestyle I appreciate just being able to throw it in the dishwasher to clean it. I initially struggled with unhooking the pump and spilling the milk, which was super disappointing, but after a better read through the manual I was able to fix the problem. I love this pump so much that I actually don’t use my previous one anymore. I would recommend this to any new or experienced mom.
Response from medela.comBy *, Your Customer Solutions Team, May 15, 2023
Hi JC129--- Thank you for your positive rating and review!
Written by a customer while visiting medela.com
Customer Rating
5
A Great Pump For All Pumping Moms
on February 17, 2023
Posted by: MagicInBra
[This review was collected as part of a promotion.] As a first-time mom, the Freestyle Hands Free Double Electric Breast Pump has changed my life. Finally, I no longer need to set aside time to pump, but can do it throughout the day. This hands-free pump has given me back a significant amount of time in my day and I can comfortably move around the house and ultimately spend more quality time with my 8 month old.
The pump itself is very easy to assemble with minimal parts. It’s designed very nicely to fit in my nursing bra and is also easy to wash and sterilize. It’s shockingly lightweight and compact enough to carry in my diaper bag. I was also surprised that it has been effective and efficient at pumping my milk. The only issue I faced was in transferring milk to bottle - sometimes getting a little spillage.
The best feature of this pump is that it is truly hands free and I love that it’s comfortable to wear and slip into my nursing bra. Best of all, I did not have to buy any additional accessories for this product.
The pump itself is very easy to assemble with minimal parts. It’s designed very nicely to fit in my nursing bra and is also easy to wash and sterilize. It’s shockingly lightweight and compact enough to carry in my diaper bag. I was also surprised that it has been effective and efficient at pumping my milk. The only issue I faced was in transferring milk to bottle - sometimes getting a little spillage.
The best feature of this pump is that it is truly hands free and I love that it’s comfortable to wear and slip into my nursing bra. Best of all, I did not have to buy any additional accessories for this product.
I mostly wear this product at home, however, I am very excited to take this pump with me when I travel as it can be quite discreet when paired with the right clothes. It is fairly quiet for a pump but would love it to be truly silent for additional discretion.
Overall, this pump is superior to my previous pump and I would have purchased this myself if it were on the market at the time I needed a pump.
Thanks to the Stellar Product Testing Panel for providing me with this amazing breast pump.
Response from medela.comBy *, Your Customer Solutions Team, May 15, 2023
Hi Celymom--- Thank you for taking time to share your feedback! Our team has some wonderful resources available to help our first-time moms, so don't hesitate to reach out to us if you need help or have questions.
Written by a customer while visiting medela.com