Customer reviews from medela.com
Medela - Freestyle Hands-free Double Electric Breast Pump - Gray
Average customer rating
4.2
(373 Reviews)
Rating breakdown 373 reviews
5 Stars
206
4 Stars
100
3 Stars
22
2 Stars
13
1 Star
32
74%of customers recommend this product.
(
121 out of
164)
Customer Reviews for Medela - Freestyle Hands-free Double Electric Breast Pump - Gray
Customer Rating
5
Freestyle Hands Free Pump is truly hands free
on February 18, 2023
Posted by: Leah
[This review was collected as part of a promotion.] I have been an occasional pumper for about 8 months now, with an EBF baby. I wish this pump was available when I first started! I would have never bought another. It is so comfortable, easy to use, and easy to clean.
I received this breast pump from the Stellar Product Testing Panel, and since then I have never used another pump again. As an occasional pumper, my priority is ease of use and portability. This absolutely tops the charts for both counts. I've used it with a variety of styles of bras and it's easy to tuck it in and go about whatever I'm doing. No more bottles sticking out front, and wrangling an awkward pumping bra!! That's easily my favourite part. I can curl up on the couch at a comfortable angle, pick up baby/dog/other creatures without them yanking on it, or do whatever household task needs to get done. This pump has not gotten in the way of a single thing.
This pump appears to be as effective as my older, traditional styled pumps, as my output has been around the same per pumping session. As a disclaimer though, this is with a couple pump sessions in a week, not using it full time over a long period. If I was going to nitpick about one aspect of the pump I found less than ideal, it's the volume markings on the sides. I had a hard time determining the volume I had pumped, and had to pour off into another container to check for sure. Now that I've used it more, I can eyeball it better, but it doesn't feel as precise as other containers.
Overall, I absolutely love this pump, it's the one I reach for every single time. I appreciate how easy it is to tuck it in to whatever I'm already wearing and go about my day. It truly delivers on the hands free experience.
Response from medela.comBy *, Your Customer Solutions Team, May 16, 2023
Hi Leah--- We are excited to know that you found it easy to use! Thank you for sharing your experience with us. We wish you all the best!
Written by a customer while visiting medela.com
Customer Rating
4
Great pump with small room for improvement
on February 18, 2023
Posted by: Lina
[This review was collected as part of a promotion.] I was so excited to receive this pump from Stellar Product Testing Panel! I've always wanted to try a wearable breast pump but I was unfamiliar with the brands that offer them. They are costly and I did not want to invest in one in case it didn't work well, so I always pumped with a traditional double electric pump. I was using Medela Freestyle Flex prior to receiving Freestyle Hands Free, and there are pros/cons to each.
PROS:
- Firstly, I absolutely LOVE how discreet and compact this pump is. This is truly a hands free pump that you can wear under your shirt and no one would even know (except for the fact that your cup size would increase by 3x). It's quieter than a traditional pump. While you can also be 'hands free' with a pumping bra while using the Flex, it was bulky and the pump parts/bottles would get in the way sometimes. The Flex is also far from discreet and I always worried I would accidentally knock into something and cause spillage. That is not a concern at all with the wearable pump. It stays securely inside your bra and does the job effectively.
PROS:
- Firstly, I absolutely LOVE how discreet and compact this pump is. This is truly a hands free pump that you can wear under your shirt and no one would even know (except for the fact that your cup size would increase by 3x). It's quieter than a traditional pump. While you can also be 'hands free' with a pumping bra while using the Flex, it was bulky and the pump parts/bottles would get in the way sometimes. The Flex is also far from discreet and I always worried I would accidentally knock into something and cause spillage. That is not a concern at all with the wearable pump. It stays securely inside your bra and does the job effectively.
- There are only 3 parts to clean (per side) which makes the clean up less of a hassle.
- There's no compromise on the suction. I find the suction to be comparable to what I was used to with the Flex.
- It is super easy to pour the milk out from the shells and it is less likely to spill. With the Flex, you have to unscrew the bottles from the pump parts while the bottles are full. This means there's more chance for you to spill because there's a lot more handling involved. With the wearable pump, you just pour directly into a bag/bottle.
CONS:
- It is more difficult to see if you have placed your nipple correctly (i.e. in the middle of the shield). Since the 'tunnel' of the shield is inside the shell which you then need to place inside your bra, you can't really look to see if you've positioned it right. This is just the nature of a wearable pump and you'll have to get used to it.
- It is more difficult to see if you have placed your nipple correctly (i.e. in the middle of the shield). Since the 'tunnel' of the shield is inside the shell which you then need to place inside your bra, you can't really look to see if you've positioned it right. This is just the nature of a wearable pump and you'll have to get used to it.
- There is a fill level on the outer shell but it's impossible to get an accurate reading if you use that. When you place the shells on the table, they stand freely on an angle. However, the fill level reading is not on the same angle so the milk is slanted towards one side. You will have to pour it into a bottle to get an accurate reading. For someone like me who freezes all the milk I pump, I cannot pour directly into a bag. I must use a bottle to get a reading before I freeze the milk in a bag.
Overall, I think this is a great pump and I've since replaced my Flex with this one. I can pump anywhere discreetly and effectively. I'm so glad Medela decided to make a wearable pump so even though it's new, you know it's a brand that you can trust!
Note: There isn't a lot of milk in the photo that I provided because I just nursed prior to pumping. This is in no way reflective of the effectiveness of the pump.
Response from medela.comBy *, Your Customer Solutions Team, May 16, 2023
Hi Lina--- Thank you so much for taking the time to share your experience. We wish you all the best!
Written by a customer while visiting medela.com
Customer Rating
5
Medela freestyle portable pump
on February 17, 2023
Posted by: Allyse
[This review was collected as part of a promotion.] So I was extremely lucky to be chosen to review the medela freestyle hands free double electric pump! Thank you stellar review panel for giving me the opportunity to try this great pump for free!
The Medela freestyle hands free double electric pump was an amazing pump! The suction has multiple strengths which is an important feature for me as some portable pumps do not have enough suction.
The Medela freestyle hands free double electric pump was an amazing pump! The suction has multiple strengths which is an important feature for me as some portable pumps do not have enough suction.
It has only 6 parts total to clean!!! Putting together the pumps took seconds not minutes. This made hand washing and sterilizing a dream! It also dried really quickly which when I needed to pump every couple hours I wasn’t struggling with parts being wet.
The hard plastic makes putting on and fitting the pump very easy, no fiddling with the malleable flanges. I primarily used my pump at work and while away from my little guy. I am an outpatient nurse so I used it at my desk on break. I sit really close to my coworkers and not a single coworker knew I was pumping. It is very quiet, which is great for discretion. I loved that the battery is separate from the pumps so they are not as heavy and bulky. The shape fit perfectly in my nursing bras and you could only tell I was wearing it if you were really paying attention. It doesn’t have an automatic shut off at 30 minutes but pumping moms pump for varying amounts of time so I don’t believe this is a fault. The battery life last for 4-5 30 minute sessions for me which is impressive!
I am incredibly happy with this product and love that I was able to test it! Thank you again!!
Response from medela.comBy *, Your Customer Solutions Team, May 15, 2023
Hi Allyse--- Thank you for sharing your wonderful feedback. We're so glad that you were happy with the Freestyle Hands-Free! Best wishes!
Written by a customer while visiting medela.com
Customer Rating
5
More Freedom For Mom Things
on February 17, 2023
Posted by: Sdhemi
[This review was collected as part of a promotion.] The Medela Freestyle Hands Free Double Electric Breast Pump is a game changer! My previous pump was not hands-free and what a difference this makes. It is so quick and easy to set up. I liked that I could choose which way the tubing goes, depending on what I was wearing. Also, it is super easy to clean and does not have many parts to it. My biggest issue with pumping (previous to this) was that I was not able to tend to my active 11 month old. This made it very difficult to build up a supply which is my ultimate goal with pumping. With this pump, I am able to hold my daughter when she needs me. I have also been able to go on walks and do household chores. There has even been times I've nursed one one side while pumping on the other. This has helped me increase my breast milk supply tremendously. I can pump more often than I used to and I found the suction to be very strong. Having 9 different suction levels to choose from is great! I should mention that I found the pumping sound quite loud, even at the lower levels. This was not an issue for me but may be for others. Overall, I would definitely recommend this to breastfeeding/pumping moms. I have already recommended it to a couple of my pregnant friends. Thank you to the Stellar Product Testing Panel for providing me with this breast pump.
Response from medela.comBy *, Your Customer Solutions Team, May 15, 2023
Hi Sdhemi--- We're glad to know that you're enjoying the portability and ease of use that our Freestyle Hands-Free offers. Thank you for your honest feedback!
Written by a customer while visiting medela.com
Customer Rating
5
Freestyle Hands Free Double Electric Breast Pump
on February 17, 2023
Posted by: Stephd
[This review was collected as part of a promotion.] I thoroughly enjoyed using this hands free breast pump. I am a second time mom and have only ever used a pump that required me to hold it in place. Having my hands to do things like folding laundry, answer emails or pick up my crying baby was a game changer. Other features that I loved that my old pump lacks:
- came with 2 sizes of breast shields to help find the right fit. This, and the anatomical shape of the shields made for comfortable fit on my breasts
- the backlight on the controller was nice for pumping in the dark. It is also very compact making it easy to hook onto a belt loop or put in my pocket
- the cups stayed put in my bra as advertised (which to be honest I was skeptical about in the beginning). I don’t think I could get away with wearing it in public but I would feel comfortable pumping at home in front of close family or friends.
I wish the cups came with a plug or cap so that when I removed them from my bra, I wasn’t afraid of spilling milk. Fortunately, they have a sturdy bottom so I was able to place them upright on a flat surface securely.
Thank-you Stellar Product Testing Panel for the breast pump. I don’t think I could go back to my old one now.
- came with 2 sizes of breast shields to help find the right fit. This, and the anatomical shape of the shields made for comfortable fit on my breasts
- the backlight on the controller was nice for pumping in the dark. It is also very compact making it easy to hook onto a belt loop or put in my pocket
- the cups stayed put in my bra as advertised (which to be honest I was skeptical about in the beginning). I don’t think I could get away with wearing it in public but I would feel comfortable pumping at home in front of close family or friends.
I wish the cups came with a plug or cap so that when I removed them from my bra, I wasn’t afraid of spilling milk. Fortunately, they have a sturdy bottom so I was able to place them upright on a flat surface securely.
Thank-you Stellar Product Testing Panel for the breast pump. I don’t think I could go back to my old one now.
Response from medela.comBy *, Your Customer Solutions Team, May 15, 2023
Hi Stephd--- We are excited to know that you have had a great experience with your pump! Thank you for your feedback. Wishing you all the best!
Written by a customer while visiting medela.com
Customer Rating
4
Love the Medela Handsfree Double Pump
on February 17, 2023
Posted by: Melli
[This review was collected as part of a promotion.] Thanks to the Stellar Product Testing Panel for providing me this pump in exchange for my honest feedback :)
The first thing I love about this pump is how easy it is to disassemble and clean with only 3 parts! This is so important because it saves so much time. It's also very easy to reassemble for use.
Each side holds 5 oz. which is plenty for me personally and they are pretty easy to empty after use.
The cups are very comfortable and light which makes them easy to wear. However, I found the tubes get in the way a little bit and the pump itself is a little bulky to truly be hands-free. I was able to get some laundry and dishes done while pumping which was very helpful - I wasn't glued to the couch or chair!
Overall I'm happy with this pump and will likely continue to use it for the remainder of my breastfeeding journey :)
Each side holds 5 oz. which is plenty for me personally and they are pretty easy to empty after use.
The cups are very comfortable and light which makes them easy to wear. However, I found the tubes get in the way a little bit and the pump itself is a little bulky to truly be hands-free. I was able to get some laundry and dishes done while pumping which was very helpful - I wasn't glued to the couch or chair!
Overall I'm happy with this pump and will likely continue to use it for the remainder of my breastfeeding journey :)
Response from medela.comBy *, Your Customer Solutions Team, May 15, 2023
Hi Melli--- Thank you for taking time to share your honest feedback!
Written by a customer while visiting medela.com
Customer Rating
5
Game changing pump
on February 17, 2023
Posted by: Pump
[This review was collected as part of a promotion.] I looove this pump! I am so happy I was able to test the new Medela Freestyle Hands-free pump thanks to the Stellar Product Testing Panel. This the most comfortable pump I have worn. It is also super efficient and easy to take around. I cannot emphasize how comfortable this pump is, you barely feel it on. I love that it fits in my bra giving me more freedom to move around, get things done and even pick up my little one without worrying about it getting kicked. It is discreet enough I can take it out on walks or pump in public. However, you still can see that you are wearing a pump under your shirt and it does have tubing. I like to get outside daily and sometimes I don’t have extra time once I’m back home to fit pumping in. I was able to use this pump every morning, on our walks, freeing up more time in my day. The pump has 2-phase expression to help pull more milk down and 10 suction levels. There are only three parts making it super easy and quick to put together, wash and sterilize. It can only fit about 4-5oz of milk in each cup which wasn’t a problem for me but if you produce more than this you will have to keep that in mind.
Response from medela.comBy *, Your Customer Solutions Team, May 15, 2023
Hi Pump--- It's wonderful to hear that you love it! Thanks for sharing your feedback!
Written by a customer while visiting medela.com
Customer Rating
5
A Must Have Baby Product
on February 17, 2023
Posted by: BFmama
[This review was collected as part of a promotion.] I received the new double hands free breast pump from the Stellar Product Testing Panel and honestly don’t know how I’ve survived without it. I am a mama of two, finding time to pump in a busy house with an active toddler and a barnacle baby had been difficult. With the hands free double pump I have been able to multi-task! Making dinner, playing with my toddler or doing the endless laundry, I can now pump too! It fits well into my nursing bras and the tubing and parts are compatible with the other Medela freestyle pump I already had purchased a few years ago. The yield of milk is about comparable, which surprised me as typically wearable pumps don’t allow for the same suction as traditional pumps. I loved that the collection cups stand up on the counter alone, however I would have appreciated if the outer shell of the cups were made from a softer material such as silicone instead of the hard plastic. Overall, exceptional product!
Response from medela.comBy *, Your Customer Solutions Team, May 15, 2023
Hi BFmama--- We're overjoyed to know that you're enjoying the Freestyle Hands-Free! Thank you for your honest feedback!
Written by a customer while visiting medela.com