Customer reviews from medela.com
Medela - Freestyle Hands-free Double Electric Breast Pump - Gray
Average customer rating
4.2
(368 Reviews)
Rating breakdown 368 reviews
5 Stars
204
4 Stars
98
3 Stars
22
2 Stars
13
1 Star
31
74%of customers recommend this product.
(
119 out of
161)
Customer Reviews for Medela - Freestyle Hands-free Double Electric Breast Pump - Gray
Customer Rating
5
So far so good.
on February 23, 2021
Posted by: MommaLam
from Somerset pa
I just got this today and I absolutely love it so far battery life can be iffy but it can last 2 hours of pumping so that’s good. Very quiet and had great suction
I would recommend this to a friend!
Response from medela.comBy Your Medela Customer Solutions Team, February 24, 2021
We're so happy to hear that! Thanks for sharing your feedback!
Written by a customer while visiting medela.com
Customer Rating
1
Disappointed
on August 13, 2023
Posted by: Ceecee
Gender:Female
I bought this about a month ago. It will probably be a long review.
The only thing I like about this is that there are only 3 pieces so cleaning is super easy.
That’s all I can think of.
The only thing I like about this is that there are only 3 pieces so cleaning is super easy.
That’s all I can think of.
“Hands free” isn’t really hands free. It has a big remote-like thick part that controls the suction/time.
The motor stopped working. It’s only been 4 weeks since buying it, how could it stop working already??
It’s not quiet and has a loud vibration.
It’s not really subtle it looks like I have large, weird shaped breasts under my shirt.
This last one is a small thing to be annoyed about but I hate that it always automatically starts the suction at 3. It’s too much for me so I always have to set it back to L1.
The motor stopped working. It’s only been 4 weeks since buying it, how could it stop working already??
It’s not quiet and has a loud vibration.
It’s not really subtle it looks like I have large, weird shaped breasts under my shirt.
This last one is a small thing to be annoyed about but I hate that it always automatically starts the suction at 3. It’s too much for me so I always have to set it back to L1.
No, I would not recommend this to a friend.
Response from medela.comBy *, Your Customer Solutions Team, August 18, 2023
Hi Ceecee--- We appreciate your honest feedback and apologize that your breast pump has stopped working. Please reach out to us at 800-435-8316 so we can collect some additional information and assist with this. We look forward to hearing from you!
Written by a customer while visiting medela.com
Customer Rating
5
Best pump I've used
on September 5, 2023
Posted by: Momma Meesh
from Wisconsin
Gender:Female
This pump, by far, is the best pump I've used. I'm able to pump while getting thing done around the house, without bumping into everything. Also I've noticed I'm able to get about 7-10 ounces more, than when I used my Motif, haaka, or Spectra pump. Very easy to clean.
I would recommend this to a friend!
Written by a customer while visiting medela.com
Customer Rating
5
Just wow
on December 3, 2019
Posted by: Mommy2haiden
from NY
Gender:Female
Very easy to use, light weight , great size and amazing suction. Its usb charging and honestly amazing i received this pump from stellar testing panel and just love it
I would recommend this to a friend!
Response from medela.comBy *, Your Customer Solutions Team, December 4, 2019
We're so thrilled to hear that you're loving the convenience of using our new Freestyle Flex Breast Pump!
Written by a customer while visiting medela.com
Customer Rating
5
Pumping Game Changer
on December 3, 2019
Posted by: Aubsmommmy
from Johnson City, TN
Gender:Female
[This review was collected as part of a promotion.] This pump is hands down awesome! If you’re a busy mom on the go, this is the pump for you! I am able to do laundry, change diapers, clean house, juggle a toddler, etc. all while roaming around pumping. I love the compact size and how easy it is to tote around compared to other pumps. It’s nice to be able to go out and run errands and not have to worry about when I will have to return home to pump due to this pumps portability!! This pump has a fast charge and good battery life. Being able to charge it via USB makes working from a computer or being out and about a breeze! I use a pumping bra to help be as hands free as possible. Now that I’ve had a chance to use this pump I cannot imagine lugging my old big pump around. All the extras included are major bonuses. The bag also allows for you to be able to throw in additional needed items. This pump is a definite game changer.
I would recommend this to a friend!
Response from medela.comBy *, Your Customer Soluitons Team, February 5, 2020
Hello Aubsmommmy--- We are so happy to hear that the Freestyle Flex Breast Pump has been such a game changer for you when pumping. It is great to hear that you were able to still get things done and provide preciously liquid gold for you little one in the process. Being a pumping mom it is sometimes stressful being out and about for fear you won't be able to plug in anywhere and we are so happy the Freestyle Flex took some of that stress away. Thank you so much for your great review. Enjoy!
Written by a customer while visiting medela.com
Customer Rating
5
Best on the go pump
on December 3, 2019
Posted by: katie0830
from Moreno Valley, CA
Gender:Female
LOVE this pump! It’s super light weight and easy to use. It’s convenient enough to travel with and makes it easy to charge on the go with the USB option. Recharging on the go is amazing! I was able to test this pump by receiving it through Stellar Product testing panel!
I would recommend this to a friend!
Response from medela.comBy *, Your Customer Solutions Team, February 5, 2020
Hi katie0830--- We're thrilled you are enjoying all of the great new benefits of the Freestyle Flex Breast Pump. Thank you so much for taking the time to share you wonderful review. Enjoy!
Written by a customer while visiting medela.com
Customer Rating
5
So convenient!
on December 3, 2019
Posted by: Farmer
from Sacramento
Gender:Female
I received this freestyle flex pump from stellar product testing panel. This freestyle flex pump was perfect for me! I use to skip dinners or outings with friends because I was worried about not being able to pump, so this was a lifesaver! It’s very light and compact, fits perfect in my diaper bag without taking much room at all. It comes with a rechargeable usb cable so you’ll never have to worry about an outlet plug. There’s also a breast shield that makes it more comfortable. You can also track your breast sessions through there app. I was actually on a 7hr road trip for the holidays recently and this breast pump came in handy. We did not have to stop at all besides getting gas, I just whipped this bad boy out and was done in a flash and we made it to our destination on time! I’m very happy with this flex pump!
I would recommend this to a friend!
Response from medela.comBy *, Your Customer Solutions Team, December 4, 2019
It's fantastic to hear that the compact size, portability, and USB charging cable came in handy when on your road trip! Thanks for taking the time to share your experience!
Written by a customer while visiting medela.com
Customer Rating
5
Phenomenal Pump!!!
on December 3, 2019
Posted by: Anonymous
from Salt Lake City UT
Gender:Female
This pump has empowered me by making pumping easy, convenient, and structured. I have all the information I need from the app and know my exact pumping data which helps me keep taps on my routine and pumping habits throughout my busy lifestyle while still maintaining my usual work schedule. I'm able to multi task while pumping since it can be easily used hands free. It mimics the natural suckling of a baby for the body to easily and naturally release the milk. I love the abundance of accessories that its equipped with including the durable carrying bag and freshness storage!!! It's an all around amazing pump set!! I couldn't ask for anything more! I'm so thankful to receive this as a tester for the Stellar Testing Panel. Thank you!!
I would recommend this to a friend!
Response from medela.comBy *, Your Customer Solutions Team, February 5, 2020
Hello Sandra Bellfarb--- We couldn't be happier to hear how great of an experience you've had with the Freestyle Flex Breast Pump. We appreciate you taking the time to share your wonderful feedback and we wish you and your family all the best in this amazing journey!
Written by a customer while visiting medela.com