Customer reviews from medela.com
Medela - Freestyle Hands-free Double Electric Breast Pump - Gray
Average customer rating
4.2
(373 Reviews)
Rating breakdown 373 reviews
5 Stars
206
4 Stars
100
3 Stars
22
2 Stars
13
1 Star
32
74%of customers recommend this product.
(
121 out of
164)
Customer Reviews for Medela - Freestyle Hands-free Double Electric Breast Pump - Gray
Customer Rating
3
Hands free but not effective for me
on February 18, 2023
Posted by: Rachel
[This review was collected as part of a promotion.] Thanks to the Stellar Product Testing Panel for providing me with this breast pump.
I was super excited to try out this pump as I wanted to see how a fully hands-free option would be. I was surprised at how big the pockets (instead of bottles) were; on a positive side, they would be able to hold a lot of milk but on a negative side, they felt clunky when I wore them. I think in general they felt a bit more comfortable the more times I tried the pump.
In general, it took me a few times to get these properly set up which was surprising since I have the Medela Sonata. I am confused why the tubes come out from the top rather than the bottom which again felt a bit clunky. The first time I put them on I had it set up upside down so milk went all over me, and even when I had them up the right way, I was constantly confused as to whether it was set up correctly. I think this is because since it's fully hands-free under a bra, I actually couldn't see how much milk was being pumped or if it was even working.
Unfortunately, this pump just wasn't effective for me. After 5x of trying and properly setting up it 4 out of the 5 times, I barely got any milk out of it. I'm definitely spoiled because the Sonata is super effective and efficient, so maybe I just need to pump for longer to get the same output. That's a downside for me since I like the hands-free aspect but require the efficiency aspect.
Pros: Hands-free, wearable, you can literally walk on the street with it or be at a dinner party without people noticing (I tried both of these!!!), compact and light, simple charger
Cons: Clunky setup, you can't see how much milk is being pumped, tubes are out the top instead of the bottom, inefficient output (compared to Sonata which is VERY efficient
Overall, this was not a win for me but since I do really love the hands-free aspect, I will keep trying it.
Response from medela.comBy *, Your Customer Solutions Team, March 21, 2023
Hi Rachel--- Thank you for taking the time to share your honest review! Please consider contacting us directly at 800-435-8316 with reference number 458903 so we can collect some additional information and do our best to help out with your pump. Best wishes!
Written by a customer while visiting medela.com
Customer Rating
5
This Pump Gets The Party Pumping
on February 18, 2023
Posted by: JoNoCo
[This review was collected as part of a promotion.] This pump is amazing!! I absolutely love it! The shape is so natural and more contoured to fit into any bra and protrudes much less than other hands free pumps I’ve tried. The pump is fantastic for use when walking around taking care of errands around the house, and even discreet enough to pump during my morning commute. The whole assembly is super lightweight, which is nice when in my bra it doesn’t weigh me down very much. The pumping mechanism works unbelievably well for such a small and portable pump. The little flat portion on the bottom to make sure the unit sits upright instead of tipping over–pure genius. I especially love how easy and intuitive the pieces are to take apart, clean , and put back together; only 3 pieces vs the 5-6 that most others have is life changing. Also love the fantastic design and colors of the pump. Overall super “pumped” for another great product courtesy of the Stellar Product Testing Panel. Thank you!!
Response from medela.comBy *, Your Customer Solutions Team, May 16, 2023
Hi JoNoCo--- We're overjoyed to hear that you love the Freestyle Hands-Free! Thank you for your great feedback. Best wishes!
Written by a customer while visiting medela.com
Customer Rating
4
Medela Freestyle Hands Free Pump Review
on February 18, 2023
Posted by: Gillian
[This review was collected as part of a promotion.] The Medela Freestyle Hands Free Double Electric Breast Pump is easy to use and a good option for mothers looking to relieve engorged breasts or build a freezer supply of milk over time. As an owner of the Medela Freestyle Flex model, I found this new pump model had many of the features I love with this brand. It was easy to assemble, use, and clean, with the added bonus of not needing to pair it with a hands free pumping bra to be able to move around while pumping. It was definitely more discreet in comparison to the Flex model however, as someone with smaller breasts (32C), I found the pump cups to be quite large for my bras and needed to make sure I was wearing something with an adjustable strap to get a good enough seal. Wearing the pump, I was able to complete activities within waist and shoulder height (e.g. tidy countertops) but was unable to complete any lower or higher activities (e.g. loading/unloading the dishwasher or laundry) without compromising the seal. Ultimately, I found that the plastic seal of the Hands Free pump was not as strong as the Flex’s silicone seal, leading to slightly less milk being expressed. Therefore, while I liked this pump, for mothers looking to increase their milk supply, this wouldn’t be my first choice, particularly for someone with smaller breasts. Overall, this is a great product with my favourite features being the few parts needed to assemble/transport. However, I’m looking forward to seeing this product evolve over time so that the discreet/portable features do not come at the price of compromising the suction/expression ability. Thank-you so much to the Stellar Product Testing Panel for providing me with the opportunity to test this product!
Response from medela.comBy *, Your Customer Solutions Team, May 16, 2023
Hi Gillian--- We're happy to know that you're enjoying the ease of use that our Freestyle Hands-Free offers. Thank you for sharing your honest feedback!
Written by a customer while visiting medela.com
Customer Rating
5
Practical breast pump for a busy mom
on February 18, 2023
Posted by: ChrissyMomOf4
[This review was collected as part of a promotion.] I’m so pleased that Madela, my trusted name brand has a new wearable breast pump added to their product line, the Freestyle Hands Free Double Electric Breast Pump.
I’ve used several models of Madela breast pumps throughout the years with 3 kids because of its reliability and efficiency to pump the most milk. I’ve used their hospital grade and personal grade machines and they all performed great.
For my 4th baby, I opted for a wearable pump from another brand to be able to multi task and pump at the same time. I was so excited to use the Freestyle Hands Free Double Electric Breast Pump.
After a few sessions, I noticed that I am able to pump more than my other wearable pump. Maintenance is easy, I like that there are only 3 pieces per side to wash. Putting them back together is foolproof and the pieces always have a good seal.
Unlike my other wearable pump, I like that the motor is not attached above the cups so it’s easier to conceal and the unit is more discreet to wear. It’s also light and the shape fits comfortably. I usually use it while doing housework and cooking and am able to move freely. I’ve used it during car drives and stroller walks, it’s very convenient for on-the-go.
The only feature I would like to add is a belt clip or a holster to attach the machine to. When I’m using it, I have to wear pants or a sweatshirt with pockets to put the machine in. This has become my go-to pump for daily use because of its effectiveness, portability, and easy maintenance. I plan on continuing to use this pump when I return to work.
Thanks to the Stellar Product Testing Panel for providing me with this breast pump.
Response from medela.comBy *, Your Customer Solutions Team, May 16, 2023
Hi ChrissyMomOf4--- We appreciate your honest feedback. Thank you for choosing Medela!
Written by a customer while visiting medela.com
Customer Rating
5
Finally a great hands free pump
on February 18, 2023
Posted by: JoJo
[This review was collected as part of a promotion.] I was so excited when Stellar Reviews asked me to review this product as part of the Stellar Product Testing Panel! I'm a huge fan of the Medela Freestyle Flex - it's been my go to pump since I started breastfeeding and I'm so glad they have a hands free option. There is a reason that Medela is the first brand that comes to mind when you think of breast pumps. They make quality products that are so easy to use, and this one does not disappoint!
I loved how discrete this pump was. It wasn't loud or cumbersome. I would wear it in any bra so it didn't mean I had to do a full wardrobe change before going to use it. You could just throw it on and use it! I also love It's compact size, which makes it so easy to transport! It's so easy to put together and I'm sure even a beginner pumper could use it.
As a mother, I often feel like I'm juggling 5 things at once and it can be hard to find time to sit and pump for 15-20 minutes. With this breast pump, I can continue with my day, including doing things like doing the dishes, folding laundry, or cleaning up toys, or even chasing a crawling baby. Before this pump, I felt like I had to be so calculated about when I would pump but now I can pump as I go!
I would definitely recommend this pump to anyone looking for a new breast pump. It's my new go to one!
I loved how discrete this pump was. It wasn't loud or cumbersome. I would wear it in any bra so it didn't mean I had to do a full wardrobe change before going to use it. You could just throw it on and use it! I also love It's compact size, which makes it so easy to transport! It's so easy to put together and I'm sure even a beginner pumper could use it.
As a mother, I often feel like I'm juggling 5 things at once and it can be hard to find time to sit and pump for 15-20 minutes. With this breast pump, I can continue with my day, including doing things like doing the dishes, folding laundry, or cleaning up toys, or even chasing a crawling baby. Before this pump, I felt like I had to be so calculated about when I would pump but now I can pump as I go!
I would definitely recommend this pump to anyone looking for a new breast pump. It's my new go to one!
Response from medela.comBy *, Your Customer Solutions Team, May 16, 2023
Hi JoJo--- We’re thrilled that your experience was what you had hoped for. Thank you for your positive feedback!
Written by a customer while visiting medela.com
Customer Rating
5
Breast Pump
on February 18, 2023
Posted by: Tania
[This review was collected as part of a promotion.] I was given this breast pump to try as part of the Stellar Product Testing Panel. Using the pump with my second baby it was very beneficial. It was nice not having to be stationary while pumping. I found that being so mobile also allowed me to pump for a longe period of time. Having a usb charger is also another great feature! One thing I did notice was that the actual pump was loud and had a big vibration. I wouldn't leave it on the table while pumping because it was very disruptive. The parts were easy to clean and assemble! The fit of the cup was hard to see if it was a good fit, I found it hard to see if I had placed them on properly or not. That being said I would definitely recommend this product to a friend, especially a busy mom with multiple children!
Response from medela.comBy *, Your Customer Solutions Team, May 16, 2023
Hi Tania--- We appreciate your honest feedback. Best wishes!
Written by a customer while visiting medela.com
Customer Rating
5
Game changing hands free breast pump
on February 18, 2023
Posted by: Sargie124
[This review was collected as part of a promotion.] The Freestyle Hands Free Double Electric Breast Pump was a game changer for my pumping journey. This pump was easy to use, discreet and I was able to multitask around the house at the same time. The settings and suction on this pump were great for milk expression and I feel yielded a good quantity of milk. I did feel on some occasions I needed to empty the collector and continue on. This pump was very user friendly and easy to figure out without having to continue back and forth to the instructions.
The size of this pump was great although at times depending on the time of the day I wish it held more volume of milk. Otherwise it was fabulous I was able to pump while washing dishes and picking up around the house. I loved that instead of being stuck in a stationary position pumping I was able to multitask and get chores done. I even wore it in my car to pick groceries up curbside. My favorite feature of this pump is its ergonomical design and how well it sits and fits. Thanks to the Stellar Product Testing Panel for providing me with this breast pump.
The size of this pump was great although at times depending on the time of the day I wish it held more volume of milk. Otherwise it was fabulous I was able to pump while washing dishes and picking up around the house. I loved that instead of being stuck in a stationary position pumping I was able to multitask and get chores done. I even wore it in my car to pick groceries up curbside. My favorite feature of this pump is its ergonomical design and how well it sits and fits. Thanks to the Stellar Product Testing Panel for providing me with this breast pump.
Response from medela.comBy *, Your Customer Solutions Team, May 16, 2023
Hi Sargie124--- Thanks for taking time to share your fantastic review!
Written by a customer while visiting medela.com
Customer Rating
4
New Medela hands free pump has become my go to
on February 18, 2023
Posted by: AshleyRosely
[This review was collected as part of a promotion.] Nobody likes pumping and it becomes especially hard when you have multiple children. I was sent the new freestyle hands free pump as part of the Stellar Product Testing Panel and it is now my
most used pump! I have always in the past used the regular freestyle flex and I was surprised at how good the suction was in the wearable pump. It is comparable to the flex, which I haven’t experienced in a wearable pump before. Pair that with the ease of being able to pump on the go and this is now the pump I use daily. The only two things I would change about this pump is making it easier to transfer milk at the end of a pumping session and I wish the electronic pump could somehow be attached to my clothes instead of on my wrist with the loop. So happy to have this pump and I use it everyday for daycare pickup!
most used pump! I have always in the past used the regular freestyle flex and I was surprised at how good the suction was in the wearable pump. It is comparable to the flex, which I haven’t experienced in a wearable pump before. Pair that with the ease of being able to pump on the go and this is now the pump I use daily. The only two things I would change about this pump is making it easier to transfer milk at the end of a pumping session and I wish the electronic pump could somehow be attached to my clothes instead of on my wrist with the loop. So happy to have this pump and I use it everyday for daycare pickup!
Response from medela.comBy *, Your Customer Solutions Team, May 15, 2023
Hi AshleyRosely--- We appreciate your honest feedback as it helps us to continuously improve upon our products! We're wishing you all the best!
Written by a customer while visiting medela.com