Customer reviews from medela.com
Medela - Freestyle Hands-free Double Electric Breast Pump - Gray
Average customer rating
4.2
(372 Reviews)
Rating breakdown 372 reviews
5 Stars
205
4 Stars
100
3 Stars
22
2 Stars
13
1 Star
32
74%of customers recommend this product.
(
121 out of
164)
Customer Reviews for Medela - Freestyle Hands-free Double Electric Breast Pump - Gray
Customer Rating
1
Milk leaks out of the cups!
on February 9, 2025
Posted by: JasmineW
from Australia
Gender:Female
Milk leaks out of the cups! Not the best when you already have a low supply and needing every drop possible. Very disappointing when half of it leaks out. Did this from the first week or two of using it.
Don’t recommend for the price paid.
Don’t recommend for the price paid.
No, I would not recommend this to a friend.
Response from medela.comBy Your Customer Solutions Team, February 11, 2025
Hi JasmineW--- We're so sorry to hear that, we understand how valuable each drop of milk is. Please contact our Customer Service team at 800-435-8316 so we can help. We look forward to assisting you!
Written by a customer while visiting medela.com
Customer Rating
1
Mastitis
on June 12, 2025
Posted by: Mastitis
Gender:Female
With this pump, I have gotten mastitis three times once every 15 days since my baby was born until I bought a spectra.
No, I would not recommend this to a friend.
Response from medela.comBy Your Customer Solutions Team, June 27, 2025
Hi--- We're truly sorry to hear that you have had this experience. Please reach out to our Customer Service team at 800-435-8316 so we can gather more information and help. We look forward to assisting you!
Written by a customer while visiting medela.com
Customer Rating
5
BEST DOUBLE PUMP EVER
on September 7, 2020
Posted by: MAMAEVY
from California
Gender:Female
This pump is the best ever honestly the best I’ve ever had and have 3 kids
I would recommend this to a friend!
Response from medela.comBy Your Customer Solutions Team, December 3, 2020
We're so happy to hear that!
Written by a customer while visiting medela.com
Customer Rating
5
Freestyle Hands Free Double Electric Breast Pump
on February 19, 2023
Posted by: Yvon
[This review was collected as part of a promotion.] I love how discrete and comfortable the Freestyle Hands Free Double Electric Breast Pump is. It fits right in my bra so I can pump on the go anytime, anywhere. With the pump I was able to do my hair, makeup, wash the dishes and clean up my little one’s toys. I had it on and my partner didn’t even notice! I don't think I would change anything about this pump, it is a game changer for me! It gives me the flexibility to multi-task and spend more time with the family. I’ve even been able to carry my toddler around because the milk collection cups are round and don’t dig into his body. It is easy to use, efficient at pumping milk, very easy to clean, and really hands-free. I think it is great that women now have access to a hands-free breast pump from a trustworthy brand like Medela. Thanks to the Stellar Product Testing Panel for sending me this product to test and review!
Response from medela.comBy *, Your Customer Solutions Team, May 17, 2023
Hi Yvon--- We’re thrilled that your experience was what you had hoped for. Wishing you the best!
Written by a customer while visiting medela.com
Customer Rating
5
Superior Hands Free Pump
on February 19, 2023
Posted by: Breastpump
[This review was collected as part of a promotion.] It was a privilege to be apart of the Stellar Product Testing Panel in regard to the Freestyle Hands Free Double Electric Breast Pump. This pump provides so much versatility. As my little one is more on the move these days, I am able to keep up with my child and stay on track with pumping schedule thanks to the hands free design. My family is always on the go and the compact, discrete design has made pumping anywhere a breeze - especially on play dates, driving in the car or flying to our next vacation destination. My favorite feature is the subtle vibration of the cups and the ergonomic design. Because of this, I am able to spend less time pumping but express more milk. As a mom, I am constantly multitasking and Medela has made it easier to do just that. If you're in the market for a breast pump or are looking for an upgrade, I highly recommend the Medela Freestyle Hands Free Double Electric Breast Pump.
Response from medela.comBy *, Your Customer Solutions Team, May 17, 2023
Hi Breastpump--- That's wonderful to hear, thank you for sharing your great feedback!
Written by a customer while visiting medela.com
Customer Rating
5
Freedom Breast Pump
on February 20, 2023
Posted by: Ada22
[This review was collected as part of a promotion.] Thanks to the Stellar Product Testing Panel for providing me with this breast pump. I never knew I could love pumping until I tried this hands free breast pump. Finally I could multi task while pumping I could now cook, clean and attend to my baby without stopping the breast pump. I love that it’s discreet, efficient and very comfortable and easy to operate.
Response from medela.comBy *, Your Customer Solutions Team, April 26, 2023
Hi Ada22--- We're thrilled to hear that! Best wishes!
Written by a customer while visiting medela.com
Customer Rating
5
Totally worth the money
on January 12, 2021
Posted by: LissyD
from Miami
Gender:Female
Great pump suction , so happy I’m not plugged to the wall. Best purchase ever
I would recommend this to a friend!
Response from medela.comBy Your Medela Customer Solutions Team, January 29, 2021
Hi LissyD--- Thanks for taking the time to share your feedback!
Written by a customer while visiting medela.com
Customer Rating
5
Love It!
on December 4, 2023
Posted by: Graylyn
My daughter was born on 11/27/23 and I needed to start pumping within a few days. I used a regular Medela pump the first time and then switched to this hands free pump and have not looked back! I love the flexibility and mobility this pump provides. It makes pumping so much easier to be able to move around and get things done even while pumping. Its very easy to use and I have not noticed any change in output vs. a standard pump. Very pleased with this pump and highly recommend!
I would recommend this to a friend!
Response from medela.comBy Your Customer Solutions Team, December 13, 2023
Hi Graylyn--- It's wonderful to know that you have loved the portability of the Freestyle Hands-free Breast Pump! Wishing you the best!
Written by a customer while visiting medela.com