Customer reviews from De'Longhi
De'Longhi - 14,000 BTU Portable Air Conditioner - Black
Average customer rating
4.3
(40 Reviews)
Rating breakdown 40 reviews
5 Stars
29
4 Stars
4
3 Stars
1
2 Stars
1
1 Star
5
87%of customers recommend this product.
(
34 out of
39)
Customer Reviews for De'Longhi - 14,000 BTU Portable Air Conditioner - Black
Customer Rating
1
an ordinary outdoor air conditioner, nothing unusu
on May 22, 2022
Posted by: Golova
I bought this last year and it only worked on weekends, in the summer. Now it does not work, that is, the fans are noisy, but there is no cold. I would not advise buying expensive appliances for one season.
No, I would not recommend this to a friend.
Response from De'LonghiBy Wilfredo, Delonghi Consumer Care, May 25, 2022
Hello, we are sorry to learn about your experience with your Portable Air Conditioner, and to know your unit is not functioning is dissapointing. Your satisfaction will always be our top priority, so we would appreciate the opportunity to connect with you with one of our friendly specialists who will be happy to troubleshoot your unit directly with you. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. Thank you.
Written by a customer while visiting De'Longhi
Customer Rating
4
Decent, but maybe not a full 700sq feet
on July 4, 2022
Posted by: zerohalo100
[This review was collected as part of a promotion.] I've been using this unit for a couple of months now during some of the hottest weather in recent memory, and it's done alright. I have it in my living room which has a very high ceiling so I suspect the unit is just doing the best it can, but that 700sq feet seems a little optimistic. Still, I can't fault the unit for me having a tall ceiling, but I've tried it in a couple of rooms that have decent square footage but not high ceilings and it still feels like it struggles.
All in all it's a good backup unit, but I don't think I'll be using it as my primary.
All in all it's a good backup unit, but I don't think I'll be using it as my primary.
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Customer Rating
1
You should be embarrassed
on July 22, 2022
Posted by: MADfit6
Clients bought this AC for my garage gym.
With everything sealed up, this thing set at 64° couldn't even manage the room temperature.
I got the temp down to 82°F from 86° while outdoor temp was 83°F. Then the indoor temp rose nearly as much as the outdoor temp.
Your company should be embarrassed by the lack of effectiveness of this product...EMBARRASSED!
With everything sealed up, this thing set at 64° couldn't even manage the room temperature.
I got the temp down to 82°F from 86° while outdoor temp was 83°F. Then the indoor temp rose nearly as much as the outdoor temp.
Your company should be embarrassed by the lack of effectiveness of this product...EMBARRASSED!
No, I would not recommend this to a friend.
Response from De'LonghiBy Wilfredo, Delonghi Consumer Care, July 25, 2022
Hello, thank you for reaching out and providing your thoughts regarding our Portable Air Conditioner. Your feedback makes us better everyday. There are numerous factors that affect the temperature of the space you are trying to cool, so we would appreciate the opportunity to connect you with one of our friendly specialists who will be happy to speak with you regarding your cooling needs. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. Thank you.
Written by a customer while visiting De'Longhi
Customer Rating
5
Great product
on April 11, 2022
Posted by: bob27
[This review was collected as part of a promotion.] I bought this a month ago to use for our mobile ranch house. The unit is super easy to install and cools the entire room. I dig the sleek design and love the color. Solid alternative for a clunky window unit.
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Customer Rating
5
Amazing Unit.
on April 18, 2022
Posted by: Sandro
[This review was collected as part of a promotion.] Can’t say enough about this a/c unit. I have a gym set up in one of my garages, and it gets pretty hot in there. I won’t say the other brand, but I got this unit to replace my old one and it’s SO much better. Cools the room faster and it does it way quieter. Very happy with this unit. It’s sleek, easy to use, and powerful.
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Customer Rating
5
Wow great device
on April 5, 2022
Posted by: Lacylovely
[This review was collected as part of a promotion.] Got this air conditioner two weeks ago it came in fast delivery, very heavy box. It very easy to install and even comes with a wifi remote control to be able to control temp from any room. It stylish black and looks alot better then other conditioner. Highly recommend
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Customer Rating
5
Great product!
on April 10, 2022
Posted by: Nwood08
[This review was collected as part of a promotion.] This product works extremely well and is extremely affordable. Whether you are traveling or need extra air conditioning in a hot bedroom this product is definitely the best one out. It is portable, lightweight and works amazing. I would highly recommend this to my family and friends
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Customer Rating
5
Powerful unit!
on April 22, 2022
Posted by: summerjoy
[This review was collected as part of a promotion.] This is a powerful unit. We put it in a 200 square foot loft room that doesn't have strong AC and it gets chilly! It's super easy to install and can move it easily as well. It's a bit noisy but expected in a small space. the timer is nice to customize the schedule for when we're working out in that room. it's heavy and you may need some help getting it upstairs!
I would recommend this to a friend!
Written by a customer while visiting De'Longhi