Customer reviews from De'Longhi
De'Longhi - 14,000 BTU Portable Air Conditioner - Black
Average customer rating
4.3
(40 Reviews)
Rating breakdown 40 reviews
5 Stars
29
4 Stars
4
3 Stars
1
2 Stars
1
1 Star
5
87%of customers recommend this product.
(
34 out of
39)
Customer Reviews for De'Longhi - 14,000 BTU Portable Air Conditioner - Black
Customer Rating
5
Bringing cool air for amazing rest!
on April 24, 2022
Posted by: Tpamomma
[This review was collected as part of a promotion.] We live in a large home with a single zone air conditioner. The Pinguino DeLuxe is the perfect addition to our master for additional cooking! It was simple to put together, easy to install the window fittings and air pipe, and we had it up and running in under 30 minutes. The black unit makes it nicely disappear into our corner, while the white window fittings complement our trim. It includes a remote to change the settings from anywhere in the room. It is well insulated and quite quiet. A lovely background of brown noise, I love running it to drown out any sounds. Works quickly and efficiently, easy to set and forget, and makes our room nice and chilly - just what we want! Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Customer Rating
1
Not Even 12hrs
on June 23, 2022
Posted by: Hopeful
The unit didn't last twelve hour as, the compressor was cycling every five minutes and not cooling the room. It will be returned and replaced with a window unit from another store.
No, I would not recommend this to a friend.
Response from De'LonghiBy Wilfredo, Delonghi Consumer Care, June 29, 2022
Hello, we are sorry to hear you were experiencing cooling issues relating to the compressor on your Portable Air Conditioner. Your satisfaction will always be our top priority, so we would appreciate the opportunity to connect you with one of our friendly specialists who will be happy to troubleshoot your unit with you. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. Thank you.
Written by a customer while visiting De'Longhi
Customer Rating
5
Amazing!
on April 6, 2022
Posted by: Lika
[This review was collected as part of a promotion.] I am SO happy about this portable AC! I live in south Texas, so when I say it gets hot, believe me it gets hot! It also gets really humid in the summertime, and this AC unit has been a lifesaver already. The built in dehumidifier function is amazing!
The unit itself is relatively quite for how powerful it is. Installation was super easy and only took me like 5 minutes. And the fact that it has the ability to cool rooms up to 700sqft is so impressive. I love that it comes with a remote as well!
The only drawback, in my opinion, is the size. It’s a bit big and cumbersome, especially if you’re like me and have a smaller bedroom. Other than that, this thing is AWESOME! So happy I found it :)
The unit itself is relatively quite for how powerful it is. Installation was super easy and only took me like 5 minutes. And the fact that it has the ability to cool rooms up to 700sqft is so impressive. I love that it comes with a remote as well!
The only drawback, in my opinion, is the size. It’s a bit big and cumbersome, especially if you’re like me and have a smaller bedroom. Other than that, this thing is AWESOME! So happy I found it :)
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Customer Rating
5
Best portable AC unit
on April 10, 2022
Posted by: RachelM
[This review was collected as part of a promotion.] My family and I live in southern Florida so we are always withstanding very hot days and this has helped immensely with cooling down our home. We’ve gone through many ac units and this has been by far the best we’ve used! It’s extremely fast working, portable with wheels, and quiet to use within family home!
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Customer Rating
5
Frosty
on June 19, 2022
Posted by: Jay1
Got this unit to help out an old central unit. This little penguin is awesome! As soon as you turn it on the air coming out is ice cold . I like some noise while I'm sleeping so the little noise it makes doesn't bother me. Seems like a nice little unit. Hopefully it gets me thru this Mississippi summer heatwave.
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Customer Rating
5
Awesome portable air conditioner
on April 11, 2022
Posted by: Follenj
[This review was collected as part of a promotion.] I got this to use in my garage as it doesn't have ac in it and was pleasantly surprised. This thing really works. I live in north Florida so it gets very hot and humid and I have been very pleased with the performance. I will admit the garage is about 500 sq ft, so not max area, but I don't have to turn it up all the way to keep it cool while I'm working in there. Easy to setup and easy to use. Only caution I will give is that in and out of the box it is pretty heavy so if it isn't on a ground floor you will be using it I suggest 2 people to carry it. Other than that this air conditioner really performs and is easy to use and I would definitely recommend to others for home or other uses.
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Customer Rating
5
Perfect!
on May 11, 2022
Posted by: Jenlew
[This review was collected as part of a promotion.] This unit is such a powerhouse! I originally wanted to use it for our storage room in our barn, but I have found myself using it inside almost daily. I do a lot of cooking and baking, which makes my kitchen extremely hot at times, but this is solving that problem! It is easy to use, and easy to move when I do not need it.
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Customer Rating
4
Very Good Portable Air Conditioner
on April 11, 2022
Posted by: ErickaX
[This review was collected as part of a promotion.] I am very happy to be using the Pinguino DeLuxe PAC EX390LN 700 sq ft Portable Air Conditioner by Delonghi, to cool down my dinning-room area. This nice Delonghi portable air conditioner unit has such an easy setup, and it comes with a kit that contains everything you need to install it onto varies size windows.
Within minutes, we had placed the adjustable bracket coverings on the window, clicked-in the air exhaust hose onto the portable unit and to the window bracket to blow the air outside, and that easily it was ready to turn-on.
The DeLuxe Portable air conditioner comes with a nice remote control, so we could control the cooling settings, and the 3-in-one unit allows us to have cooling, dehumidifying and a fan setting features.
The only thing I wasn't happy with is the unit is a little bit noisy for my liking, I would hope it was a quieter machine, but all in all the Pinguino DeLuxe PAC EX390LN 700 sq ft Portable Air Conditioner by Delonghi is a great product.
Within minutes, we had placed the adjustable bracket coverings on the window, clicked-in the air exhaust hose onto the portable unit and to the window bracket to blow the air outside, and that easily it was ready to turn-on.
The DeLuxe Portable air conditioner comes with a nice remote control, so we could control the cooling settings, and the 3-in-one unit allows us to have cooling, dehumidifying and a fan setting features.
The only thing I wasn't happy with is the unit is a little bit noisy for my liking, I would hope it was a quieter machine, but all in all the Pinguino DeLuxe PAC EX390LN 700 sq ft Portable Air Conditioner by Delonghi is a great product.
I would recommend this to a friend!
Written by a customer while visiting De'Longhi