Customer reviews from greenworkstools.com
Greenworks - Universal Gutter Kit - Green
Average customer rating
3.2
(40 Reviews)
Rating breakdown 40 reviews
5 Stars
14
4 Stars
6
3 Stars
6
2 Stars
2
1 Star
12
47%of customers recommend this product.
(
15 out of
32)
Customer Reviews for Greenworks - Universal Gutter Kit - Green
Posted by: Pete v
Verified Purchase:Yes
Good tool kit. Took awhile to figure out and install but at the end works great. Thank you to Great vendor.
Written by a customer while visiting greenworkstools.com
Posted by: MikeConnecticut
Verified Purchase:Yes
Bought second one for two story . everything about it is very good, screws together securely but the cowl for universal units is canvas material and flexes when raising so you need one hand dedicated to holding that and one hand for the top part so you need a shoulder strap for your leaf blower or a third hand !
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Hate it!!
on December 4, 2022
Posted by: kingbrod56
from Wichita, KS
Gender:Male
Difficult and unwieldy. Got it onto my blower fairly easily BUT trying to get it back off the release buttons pretty much do nothing. I press and pinch them until my fingers are sore and that strap is not moving to loosen at all. I am not sure what I am going to do but I am not at all happy. If I need to use my blower for anything else I may have to cut this stupid strap and make this thing completely useless. At this point I would not recommend to anyone. Other than that when I was actually using it it seemed to be doing a fair job though in all honesty there were a lot of leaves and they were wet so that made it more difficult but that release BS is pure bad design!!!
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, December 5, 2022
Hello kingbrod56,
We are sorry to hear of the challenge you are experiencing. To remove the blower tube, simply unlatch the silver hook and loosen the ratchet strap. If you are still experiencing an issue releasing the strap please contact us directly at 1-855-345-3934. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information, and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to making it right.
We are sorry to hear of the challenge you are experiencing. To remove the blower tube, simply unlatch the silver hook and loosen the ratchet strap. If you are still experiencing an issue releasing the strap please contact us directly at 1-855-345-3934. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information, and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to making it right.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
do-it-yourself
on July 6, 2023
Posted by: Mr do-it-yourself
Gender:Male
The sleeve that connects the extension to the blower is a poor, fabric design that causes the blower to be unstable and hard to handle.
I mentioned to the representative I have a two story house yet she still sold me the product even though it can only work on a single story.
Additional extensions cannot be purchased separately, so one has to buy a complete extra set for a two story house.
The gutter cleaning extension set is a poor design that I wouldn’t recommend.
I mentioned to the representative I have a two story house yet she still sold me the product even though it can only work on a single story.
Additional extensions cannot be purchased separately, so one has to buy a complete extra set for a two story house.
The gutter cleaning extension set is a poor design that I wouldn’t recommend.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, July 6, 2023
Dear Mr do-it-yourself,
Thank you for reaching out to us. We regret to hear that you do not recommend this product. Greenworks designers and product developers do read these reviews, so we appreciate it when customers take the time to share their thoughts, experiences and suggestions with us.
Should you have any further questions or warranty needs, please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at 1-888-909-6757 (1-888-90WORKS). We would like the opportunity to speak with you to see if we can find a solution.
Thank you for reaching out to us. We regret to hear that you do not recommend this product. Greenworks designers and product developers do read these reviews, so we appreciate it when customers take the time to share their thoughts, experiences and suggestions with us.
Should you have any further questions or warranty needs, please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at 1-888-909-6757 (1-888-90WORKS). We would like the opportunity to speak with you to see if we can find a solution.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Works great (once you tighten with the ratchet)
on November 13, 2021
Posted by: dstanton
from San Diego
Gender:Male
Verified Purchase:Yes
This gutter cleaning kit works great for my gutters. Be sure to use the ratchet to tighten the flexible adapter to your blower ( I have the Greenworks Pro blower.) With the extensions I can reach most of my gutters.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Disappointed
on November 19, 2021
Posted by: rich1956
from Sour Dakota
Gender:Male
I bought this because I didn’t wanna climb a ladder to blow leaves out of my gutters. I love my green works leaf blower, however this attachment was a big disappointment. Once you attach it with the universal ratchet it is so lame and very hard to control. I wish they would’ve made it so it screws into your existing leaf blower so that it is rigid from the blower to the top. I would need three hands to work this effectively.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, November 19, 2021
Hello rich1956,
Thank you for taking the time to share your experience and review. Greenworks strives for a good experience of all the products, but knowledge and feedback back from the customers helps in working towards the #1 goal of customer satisfaction. If you are willing, we would like to hear more about your experience to see how we can do better in the future. Please give our Customer Care team a call at 1-888-909-6757 (1-888-90WORKS). Thank you for your feedback!
Thank you for taking the time to share your experience and review. Greenworks strives for a good experience of all the products, but knowledge and feedback back from the customers helps in working towards the #1 goal of customer satisfaction. If you are willing, we would like to hear more about your experience to see how we can do better in the future. Please give our Customer Care team a call at 1-888-909-6757 (1-888-90WORKS). Thank you for your feedback!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
No more rooftop acrobatics and ladders to clear out gutters
on August 2, 2022
Posted by: Edward L
from Green Bay
Gender:Male
Verified Purchase:Yes
The provided extensions provide ample length to reach all my gutters. They are threaded which prevents them from inadvertently separating during use.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Sorry I have to be honest it is not useful accessory
on October 27, 2024
Posted by: Technoedge
from Oregon
Gender:Male
[This review was collected as part of a promotion.] I am a long time customer blower, mower, string trimmer, edger, power washer with rotary brush accessory, everything 80 violts and I am a Greenworks tools evangelist. But I have to be honest this is not a useful accessory. We own single level ranch new roof and extra wide gutters. I thought accessory would keep me off roof and ladder hook it up walk around house blowing out leaves from gutters. Sorry. The attachment wobbles where attaches to blower hard to control, the narrow tubrvis counter intuitive as it creates back pressure in the blower and actually blows less air stream. The leaves bunch up and catch on the gutter braces. In the end back to ladder and holding the blower without attachment.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, October 28, 2024
Hello Technoedge.
Thank you for your review of the gutter cleaning kit, any and all feedback is great for our products design team to look into ways into improve our products. We are sorry to hear of your experience when using this attachment. We urge you to view our Assembly and Operation guide in the hopes it will provide a better user experience. If you continue to experience and an issue and you would like us to look in this please contact us by Live chat on (www.greenworkstools.com) or by phone at 1-888-909-6757.
(https://youtu.be/AiITraJhFLI).
Thank you for your review of the gutter cleaning kit, any and all feedback is great for our products design team to look into ways into improve our products. We are sorry to hear of your experience when using this attachment. We urge you to view our Assembly and Operation guide in the hopes it will provide a better user experience. If you continue to experience and an issue and you would like us to look in this please contact us by Live chat on (www.greenworkstools.com) or by phone at 1-888-909-6757.
(https://youtu.be/AiITraJhFLI).
Written by a customer while visiting greenworkstools.com